Focal Fact Reviews 217

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professionalism and efficiency of the staff, highlighting their helpfulness and clear communication throughout the process. Many people appreciate the seamless service, noting that the company excels at matching expertise with client needs, leading to productive and relevant interactions. The user experience is frequently described as smooth and well-organized, with reviewers emphasizing the ease of the process from initial contact to project completion. Reviewers also consistently commend the prompt and accurate payment system, often noting that payments are received quickly and exactly as agreed. However, some people were dissatisfied with the client interaction, mentioning instances where calls were abruptly ended after their expertise was shared, or clients were rude.

What people talk about most

Staff

Consumers find staff to be highly professional, responsive, and well-organized, making the entire process... See more

Service

Customers consistently note positive experiences with service, highlighting the clear communication, prompt... See more

User experience

Reviewers highlight positive aspects of user experience, with many describing their overall experience as... See more

Customer service

People report positive experiences with customer service, highlighting effective communication and... See more

Payment

Clients share positive opinions on payment, consistently highlighting prompt and quick processing. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was my pleasure to be booked in as an expert by focalfact. Customer requierements were made clear upfront so that the calls could be very structured. The direct contact to Elena was always fr... See more

Company replied

Rated 5 out of 5 stars

The quality at Focal Fact is second to none. I have been impressed with this team from first introduction. They deliver impressive results whilst maintaining that boutique peronalised touch. I hope th... See more

Rated 5 out of 5 stars

My experience with Focal Fact was awesome. Client requirements were clearly given well in advance and which made my job easier. Amala was super helpful throughout the journey. Looking forward to work... See more

Rated 5 out of 5 stars

Just completed my first session as a consultant on Focal Fact. This was very well set up, with an appropriate client who I was able to help in my specific area of expertise. Payment was received the... See more


Company details

  1. Information Services
  2. Human Resource Consulting

Written by the company

Focal Fact is an expert network firm that helps professionals globally make better decisions faster. We connect leading industry experts with the world's top corporations. Our expert member platform allows professionals to share insights and expertise with those seeking to learn more about the topic. We are providing and enabling remote and live consultations with experts across every industry vertical, such as aerospace and defence, consumer goods and services, industrials, technology, healthcare, and many more.


Contact info

4.8

Excellent

TrustScore 5 out of 5

217 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Focal Fact is a professional & a great…

Focal Fact is a professional & a great company to consult for. They make it easy to see if you qualify and if you do, it's seamless from start to finish. I highly recommend these guys!

13 October 2023
Unprompted review
Focal Fact logo

Reply from Focal Fact

Thank you, Tim. Pleasure is all ours to work with such a high caliber professional like you.

Rated 4 out of 5 stars

Focal Fact a professional company

Based on a rather small assignment for Focal Fact it is my experience that this is a very professional company. The contracting went smooth as was the payment procedure. No problem to work with this company again. Paul Wymenga

18 September 2023
Unprompted review
Rated 4 out of 5 stars

It was easy to work with Focal Fact

It was easy to work with Focal Fact. In the beginning I was a little suspicious, but later on the process all went easily and atmosphere was relaxed.
Nowadays there just comes too many attempts for phishing.

9 October 2023
Unprompted review
Rated 5 out of 5 stars

Smooth communication and coordination

Recently, I had the privilege of collaborating with Focal Fact, an experience that I can only describe as truly exceptional. Focal Fact provided me with the opportunity to share my expertise with one of their clients in the automotive industry, and for me the seamless Communication and Coordination is the key factor contributed to making this experience great, because from the outset, Focal Fact displayed outstanding communication and coordination. They ensured that all parties involved were well-informed, promptly addressing any questions or concerns. This level of attentiveness made me feel valued and supported throughout the entire collaboration.

8 September 2023
Unprompted review
Rated 5 out of 5 stars

It has been an awesome experience

It has been an awesome experience. I was a bit reluctant at the beginning as it was my first collaboration with them, but everything was smooth and the client conversation was enriching for both sides.
Completely recommended!!

4 August 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Experience with Focal Fact

I recently had the pleasure of engaging with Ashish from Focal Fact, an expert networking firm based in Dublin, Ireland. Focal Fact connects global clients, including corporates, investment firms, and management consulting firms, with knowledgeable professionals via paid phone consultations.

The project Ashish invited me to participate in was well-suited to my profile and background. His research was thorough, and he managed to arrange a call with his client on the same day, which allowed me to effectively share my insights on the industry they were exploring.

The conversation was highly engaging, and the overall experience was seamless. I found Focal Fact to be an excellent platform for sharing expertise and would highly recommend it to others seeking similar opportunities. The professionalism, efficiency, and relevance of the project made this a standout experience.

1 August 2023
Unprompted review

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