Focus 360 Energy Reviews 

133
TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

I’ve worked with a few sustainability consultancies over the years, but Focus 360 Energy has genuinely been a breath of fresh air. They’re responsive, easy to deal with, and know their stuff inside ou... See more

Rated 1 out of 5 stars

Have not yet provided my SAP assessment. Very efficient at taking my money up front, completely unresponsive ever since. Quoted 7 to 10 days to get my report, over a month and counting and still nothi... See more

Rated 5 out of 5 stars

The guys at Focus 360 have been fantastic. When we had a last minute request from our client to provide a number of EPC surveys they stepped in to help out. Will kept us informed of progress through... See more

Company replied

Rated 5 out of 5 stars

They were great. Offered to price match other quotes on every service I needed, and made it all happen quickly. Also made sure to help make life easy when it came to uploading relevant information. Wi... See more

Company details

  1. #12 of 12 best companies in Environmental consultant
  2. #10 of 10 best companies in Environmental Service
  3. #10 of 10 best companies in Fire protection service
  4. #14 of 14 best companies in Home Inspector

About Focus 360 Energy

Written by the company

Focus 360 Energy are experts in sustainability and energy efficiency offering a wide range of compressive services, covering everything from individual domestic and Commercial Energy Performance Certificates (EPC’s) to working with many repeating clients across a wide range of sectors which include, but not limited to independent investors with a small private rental portfolio, local authorities, architects, builders and developers. on a consultancy basis for large projects from planning stage through to completion.

Our team of knowledgeable professionals are highly trusted for delivering superior service and building lasting relationships with our customers.

At the forefront of what we do lies a dedication to customer satisfaction, offering tailor-made services to suit your particular business needs, providing an extensive array of energy assessment services that help companies stay on top of the ever-evolving regulations such as energy performance certificates (EPCs), minimum energy efficiency standards (MEES), simplified building energy modelling (SBEM), standard assessment procedure (SAP), air-tightness testing, and sound testing.

You can also rely on us for other property compliance solutions, assistance with new builds and conversions, plus professional consultation and MEES support.

Browse through our list of services today!

We prioritise friendly and informed customer service, answering all inquiries with expertise. Our flexible approach allows us to identify the ideal solution for your business while adhering to industry standards at every turn.

Through our services, we look forward to adding value to what you do best by taking care of regulatory requirements, energy efficiency needs, and safety measures.

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3.8

Great

TrustScore 4 out of 5

133 reviews

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3.8

All reviews

(133)

31 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Professional & Personal Service

Following a request from the LA, Focus360 Energy responded extremely quickly to my urgent need to update an Energy Report they had produced last year. Will Higgins was on the end of the phone when I called for help, and he responded straightaway.
Alex Cotterill produced the revised Report in a few days, complete with a detailed explanation in an email. Excellent.

16 January 2024
Unprompted review
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Reply from Focus 360 Energy

Thanks for your kind words Mike. We are always happy to help!

Rated 5 out of 5 stars

Updated review

Thevteam at 360 really came though for me, producing a report that exceeded my expectations. After initial miscommunication, their interactions were first class. Thanks again.

5 January 2024
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Reply from Focus 360 Energy

Hi Steven, Thanks coming back and leaving a second review. When we saw your intital 1 star review, we knew it was something we could rectify. Glad to be of assistance.

Kind regards,

Will and the rest of the Focus 360 Energy team.

Rated 5 out of 5 stars

Thank you William for helping me to get…

Thank you William for helping me to get my building regs , even when the council wanted more information , top company & a top man .

4 December 2023
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Reply from Focus 360 Energy

Hi Gary,

It was my pleasure!

Kind Regards,

Will and the rest of the Focus 360 Energy Team

Rated 1 out of 5 stars

No service provided but took our money@

We paid over £300.00 for an SAP service and more than 4 weeks later we have received nothing. I've sent numerous emails chasing for information and still no response or acknowledgement. Very unprofessional, bordering on scammers in their operations

7 November 2023
Unprompted review
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Reply from Focus 360 Energy

Hi Steven,
I want to first thank you for your review, as we will review our process to improve so that this is not repeated. I note you chased to the email that chases for payment rather than our main enquiries inbox that is regularly monitored. We have been unable to complete your SAP thus far as we are awaiting floorplans from yourself. I will be calling you today to obtain the floorplans and get this resolved today.

Rated 5 out of 5 stars

You did pretty well!

You did pretty well! I needed a SAP report fast after being badly let down. Will in sales was supportive and responsive. Alex did a great job despite being on a course, and the whole thing was turned round quickly. There was a technical glitch, but that was fixed within the original target timescale.

13 December 2023
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Reply from Focus 360 Energy

Hi Martin, Thanks for your kind words! I'm glad we were able to help.

regards,

Will and the Focus 360 Energy Team

Rated 5 out of 5 stars

Great company

Great company. Great communication. Couldn’t recommend this company enough. They were there all the way through the process, helping me with any questions that I had.

2 October 2023
Unprompted review
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Reply from Focus 360 Energy

Hi Simon,

Many thanks For your kind words, it was a pleasure working with you.

Kind regards,

Will and the rest of the Focus 360 Energy Team.

Rated 5 out of 5 stars

Would like to pass on our thanks to…

Would like to pass on our thanks to Will for his excellent service and attention and for the speedy response to our request for support. Great job, thank you

24 November 2023
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Reply from Focus 360 Energy

Hi Alan & Deborah,
Thanks for your kind words, I'm glad we could help!

Kind regards,

Will and the Focus 360 Energy Team.

Rated 5 out of 5 stars

We required to provide a SAP assessment…

We required to provide a SAP assessment to support building control condition in support of an overglazing concern for an extension.Will at Focus 360 energy was very helpful in explaining what he could provide from the company he was pro active in chasing up the progress.
A SAP assessment was provided within about a week from receipt of info.
It was produced with no additional requirements for us.
Building control have confirmed this assessment clears the condition.

10 November 2023
Focus 360 Energy logo

Reply from Focus 360 Energy

Hi Kev,

thank you so much for your kind words!

Will and the rest of the Focus 360 energy Team.

Rated 5 out of 5 stars

As a total novice in all this they have…

As a total novice in all this they have been very professional and kept me right up to speed with proceedings communication has been great and everyone was were they were meant to be on time, nothing to compare with but to me a good helpful company that does exactly what it says no fuss cheers

16 November 2023
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Reply from Focus 360 Energy

Hi Paul,
thank you for your kind words! I'll be sure to pass on your comments onto our team.

Many Thanks,

Will and the rest of the Focus 360 team.

Rated 5 out of 5 stars

Very professional

Very professional, efficient and well orchestrated service. Perfect mix of easy online booking and a knowledgeable and friendly surveyor.

16 November 2023
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Reply from Focus 360 Energy

Thanks Joanne, thats great to see! I'll ensure our surveyor is aware of your kind words.

Rated 5 out of 5 stars

1st class service

Really nice to deal with didn’t complicate what is a new requirement. Kept it simple and really fast results. Would highly recommend
Susie and Andy bennett

13 November 2023
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Reply from Focus 360 Energy

Hi Susie and Andy,
Thank you for your kind words. Please keep us in mind for any future requirements.
Regards,
Will H & the Focus 360 Team.

Rated 5 out of 5 stars

Easy to deal with

Easy to deal with, and delivered the report when they said.

2 November 2023
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Reply from Focus 360 Energy

Hi Jason,

Thank you for the 5 Star review! Bear us in mind for any future projects.

Many thanks,

Will and the team at Focus 360 Energy.

Rated 4 out of 5 stars

Professional service

Professional and efficient service with quality report. Good value for money also.

18 October 2023
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Reply from Focus 360 Energy

Hi Dave,

I'll be sure to pass your comments onto our team, its great to see our ethos is readily apparent through your experience with us.

Many thanks,

Will and the team at Focus 360 Energy.

Rated 5 out of 5 stars

5* Experience always

Will is my main point of contact and is always on hand to speak to when i need him. Efficient and helpful!

17 October 2023
Unprompted review
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Reply from Focus 360 Energy

Hi Nikki,

Always great to speak with you!

Thanks for your kind words.

Will and the team at Focus 360 Energy.

Rated 5 out of 5 stars

Our Preferred Consultants

Having bespoke clients who require efficient services and quick turnaround times, Focus 360 are the team we always turn to.

Their Consultants and Operatives are professional, courteous and go above and beyond what is required.

They offer niche services at the most competitive prices, across the industry.

Being that our reputation are standards are of prime importance, we would only recommend the best to our clients and therefore recommend Focus 360 without hesitation.

The ARISIEN Team

12 October 2023
Unprompted review
Focus 360 Energy logo

Reply from Focus 360 Energy

Hi Simon,

Always a pleasure working with you and the rest of the Arisien team!

Many thanks,

Will and the team at Focus 360 Energy.

Rated 5 out of 5 stars

Highly Recommend!

I recently had my SAP calculations undertaken by Focus 360 Energy to ensure my extension was meeting Building Regulations compliance. Focus 360 made the process straight forward and understandable, even to a complete layman like myself. Would highly recommend!

7 October 2023
Unprompted review
Focus 360 Energy logo

Reply from Focus 360 Energy

Hi Jeremy,

It's great to see our company ethos has led to your positive experience!

Many thanks,

Will and the team at Focus 360 Energy.

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