Focus Assured Reviews 172

Thank you for all your help.
Very clear advice
Good communication
Great rates

What can I say. Fiona’s customer service and business skills are out of this world!
Thank you for all of your continued support.

We have been working with Fiona to obtain pricing and a contract for electricity for a new bakery - a real challenge for a new business when you have no prior usage data to go by..! Fiona used her extensive industry experience to not only get us the best deal, but also advise us on what the usage should be and what to plan and budget for. All communications have been great, with calls to confirm what we needed to sign and when, and a quick and seamless process from quote to contract..!

Great service from Danny Jacobs. Sorted out our contracts swiftly and updating us constantly at every stage. Definitely worth it.

Makes it happen!

prompt response from fiona and her team a good addition to the craft bakers ,wouldn’t hesitate to recommend them
tudor bakery

Danny at Focused Assured found us highly competitive quotes in a very fast turnaround. They are a highly professional commercial energy broker, and I will be using them again when we renew in 2 years. I would not hesitate to recommend them. Thank you Danny!

Fiona and Elise handled everything for me, submitted a number of deals with some advice on current conditions, it all made my job very ease, just as i wanted. We have used Focus assured for a number of years and are very happy.

We found Fiona very knowledgeable in the energy market and a delight to deal with.
There were no problems whatsoever in getting our energy contract completed and we will be dealing with Focus again I'm sure

Danny is an excellent and supportive professional. He represents our company with knowledge and commitment, always advocating for the best deals and service, managing any problems with reassurance and calm.

Fiona has been a great help to us. We were having trouble communicating with a customer and Fiona went out of her way to assist us and was pivotal in providing a swift resolution. Thank you for all your help. Fiona is always professional and eager to assist.

Absolutely brilliant service! We've used Focus Assured as our energy broker for a number of years now. We've worked with Danny Jacobs and Kyfer Mayhew, both of whom are excellent. When energy prices went sky high we did try another broker for a short time, but their service levels were very substandard compared to Focus Assured. Focus Assured on the other hand are really helpful and down to earth with their advice about the energy market, and they make you feel like a valuable client all the way through, not just at the point of when you first sign up but during the after sales period too. They proactively get in touch at the time when switching over to a new tariff to ensure a smooth transition, and they're always there whenever you have a question. Very happy to be back working with them again. I'd highly recommend their services.

Fiona and the team at Focus Assured have been instrumental in sorting out our Gas and Electricity contracts for the last 5 years. As a multi-site hospitality firm the market has been difficult over the last few years but Fiona has ensured that we have had the best prices possible. Fiona is proactive and always goes the extra mile.

Danny and Theo have been exceptionally helpful in supporting our energy needs. Their knowledge and experience of the energy market has been key in securing the best rates available for our utilities.

Have dealt with Danny Jacobs and Gocus Assured for 5 years now and he has always given excellent service, good advice and professional service. Would and do recommend to others.

Great communication. Have used on more than one occasion. Will be back in touch when our current contract expires.

Fantastic service, very prompt and reliable company to support you with your needs. Would certainly recommend.

Danny Jacobs is very responsive and helpful. He helped find us the best deals and arranged the set up of contracts that went smoothly on transfer. Focus Assured as very good at what they do as is Danny.

Fiona & Elise were both excellent. Very responsive and thorough whilst also being friendly and approachable.

I can't express enough how pleased we are with the outstanding service provided by Focus Assured, particularly by Kyfer. Our entire Block Management portfolio is with them, and the level of dedication and professionalism we've experienced has been truly commendable.

Kyfer, in particular, has consistently gone above and beyond to assist us with all matters related to our portfolio. His attention to detail, prompt responses, and willingness to tackle even the most complex issues have made our experience with Focus Assured exceptionally positive.

The team's commitment to client satisfaction is evident in every interaction. Their comprehensive approach to block management has not only met but exceeded our expectations. Kyfer's proactive and solution-oriented mindset has been instrumental in ensuring that our needs are not just met, but often anticipated and addressed before they become concerns.

We wholeheartedly recommend Focus Assured to anyone seeking a reliable and customer-focused broker. The peace of mind that comes with knowing our block management is in capable hands is invaluable. Thank you, Kyfer and the entire team at Focus Assured, for your exceptional service and dedication to excellence!