Focus Assured Reviews 172

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We used Focus Assured to help us source the most competitive business fuel suppliers, and the entire process was smooth, efficient, and highly effective. As a company, managing fuel costs is essen... See more

Company replied

Rated 5 out of 5 stars

Danny helped me with a seamless transition from my old lease to the new one. The entire process for utilities was smooth and completely headache-free. Prices, suppliers, paperwork — everything was h... See more

Company replied

Rated 5 out of 5 stars

Focus and particularly Kyfer have been amazing .. Having dealt with other brokers in the past, who get you signed up, then disappear if you need anything Kyfer has got me the best price and has al... See more

Company replied

Rated 5 out of 5 stars

We are a small Social club and were very nervous about the cost of living increases due to impact our business. Fiona Shorrick at Focus Assured has put our mind at ease. Although the pricing i... See more

Company replied

Company details

  1. Business-to-Business service

About Focus Assured

Written by the company

What we do

We help businesses buy energy the right way - clearly, confidently and without wasted time. Any broker can give a price. Focus Assured gives service, clarity and ongoing support.

What you can expect from us


Friendly Staff
Whether it's arranging a new contract following a move, or just a simple meter read submission, our friendly team are here to help.

Can-do attitude
Nothing is ever a problem for our team. Whatever the query, we will always try to find a way to solve it.

Added Value
We might not always be able to save you money on your procurement, but we will always make sure that we add value to your business in some way, helping you run your business as efficiently as possible.

Simple process
Our simple process makes it easier for you to get on with your day to day business.

Sustainable Solutions
From 100% renewable supply contracts to solar panels, we have the right solution for you.

Complete Account Management
We have a UK-based team to look after you at every step of the way and make sure everything runs smoothly.

Contact info

Promotion box for Focus Assured

Complimentary Utility Audit

Gain a clear and organised overview of your utility portfolio.

4.9

Excellent

TrustScore 5 out of 5

172 reviews

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Rated 5 out of 5 stars

Fiona is a breath of fresh air

Fiona is a breath of fresh air. I met Fiona by a recommendation, took an instant liking to her. I left the company who was supplying me just so I could have her looking after my interests. She is a very good person. She's like a wife. She drives me nuts until I've done my work to ensure a job gets done (in other words, she's thorough). Focus assured have been doing contract work for Parker Properties for 2 Years and we are very happy. We get regular calls to have our utilities sorted but we tell them that we are thrilled with our current company

13 September 2019
Unprompted review
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Reply from Focus Assured

Hi Ryan

Thank you so much for leaving us such a great review! We are glad to hear that you are happy with the service that Focus and Fiona are providing - even though she can drive you little mad at times! We have passed your feedback onto her and we look forward to working with you in the future.

Kind Regards
The Focus Assured Team

Rated 5 out of 5 stars

Very happy with the service

Very happy with the service, Fiona has been great and very communicative. One small moan, I don't like being tracked with read receipts on emails! Otherwise outstanding service.

4 September 2019
Unprompted review
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Reply from Focus Assured

Hi John

Thank you for taking the time to leave us a review. We are glad to hear that you received a great service from us and have passed your feedback to Fiona - let's hope she turns those read receipts off! :)

Kind Regards
The Focus Assured Team

Rated 5 out of 5 stars

We received great customer service and…

We received great customer service and communication from Jonny Davies in helping us obtain the cheapest electrical supplier for our school. We would highly recommend Jonny Davies and his focus assured team.

23 August 2019
Unprompted review
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Reply from Focus Assured

Dear Virgo Fidelis Convent Senior School

Thank you for your kind words! We are very pleased that you had a great experience working with us and we have passed your feedback to Jonny and the team.

Kind Regards
The Focus Assured Team

Rated 5 out of 5 stars

Professional and comprehensive service!

Both Jonny and Focus Assured have provided us with a professional and time sensitive service for our numerous gas and electricity accounts. They have provided us with comparison information using numerous companies and showed us how much savings we could earn by switching to other utility companies. Nothing is ever too much of a problem, they provide comprehensive information and they liaise between companies (old and new) so that when it came to switching energy providers it was a straightforward and uninterrupted process. Whenever we had a any questions Jonny would reply within minutes, find the answers and reassure us if needed. We would definitely recommend Jonny and Focus Assured to both friends and businesses in the future.

19 August 2019
Unprompted review
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Reply from Focus Assured

Hi Amanda,

Thank you for taking the time to leave such a great review of our services! We have passed your comments on to Jonny and the team.

It's great to know that you would recommend us to friends and businesses - why not start now by using the below link to refer a friend and receive a £25 voucher (terms and conditions apply).
https://forms.gle/mvDgQsg3JdH4aMEu7

Kind Regards
The Focus Assured Team.

Rated 5 out of 5 stars

First Class Service

Fiona has consistently delivered savings on our electricity and gas and has also followed up with utility providers on our behalf when administrative errors have occurred. Highly recommended.

18 July 2019
Unprompted review
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Reply from Focus Assured

Hi Barry,

Thank you for taking the time to leave a review!

We are very pleased that you are happy with our services and have passed your comments to Fiona.

Kind Regards
The Focus Assured Team.

Rated 5 out of 5 stars

Intergral service, done extremely well

I deal with Carrie, Fiona and Kat extremely often and find them always willing to help me with anything I require their assistance with. Carrie in particular has been so helpful in resolving many issues we encounter within our business and she is always happy for me to pass on problems where she or another member of the FA team will always follow it through until the correct resolution is reached.
They make my life and others within the business so much easier and are lovely to interact with.

7 June 2019
Unprompted review
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Reply from Focus Assured

Hi Rich,

Thank you for your kind comments, we will certainly pass them on to Fiona, Carrie and Kat.

We are really proud of our service and our team here so it's great to hear that it's helping you and your company manage your utilities.

Kind Regards
The Focus Assured Team.

Rated 5 out of 5 stars

Sam is a credit to Focus Assured

Sam is a credit to Focus Assured, professional without being pushy.
I would recommend!

6 June 2019
Unprompted review
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Reply from Focus Assured

Hi Gill,

Thank you for taking the time to leave us a positive review!

Its great to know Sam is providing you with a professional service and that you would recommend us.

Kind Regards
The Focus Assured Team.

Rated 5 out of 5 stars

A really nice and hassle-free…

A really nice and hassle-free experience. Anthony was great to deal with and helped us secure a great deal, and was super responsive even when he was on holiday.

15 May 2019
Unprompted review
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Reply from Focus Assured

Hi Shadab,

Thank you for your great review!

It's really good to hear that Anthony has provided a hassle free experience and has been available when you need him.

Kind Regards
The Focus Assured Team

Rated 4 out of 5 stars

Sam Hames of Focus Assured assisted us…

Sam Hames of Focus Assured assisted us in renewing our gas and electricity contracts. All the relevant paperwork was provided and submitted in good time with no hassle. This saved us a lot of time, leaving us to get on with our busy schedules. All our dealings with Sam were very professional, inspiring confidence in his expertise and knowledge. We will not hesitate in returning to Focus Assured for future renewals. Keep up the good work Sam.

7 May 2019
Unprompted review
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Reply from Focus Assured

Hi Shoba,

Thank you for taking the time to write us a review! It's great to hear that we've managed to save you time and provide a hassle free service. We will be giving Sam your positive feedback!

We looking forward to working with you on your renewals.

Kind Regards
The Focus Assured Team

Rated 5 out of 5 stars

Fiona And Carrie Are Exceptional!

We moved to Focus assured around October 2017, and the level of service we have received from both Fiona and Carrie is exceptional. We have seen savings at various sites, but beyond this, any analysis or information we've asked for is done and delivered pronto. Couldn't ask for more.

2 May 2019
Unprompted review
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Reply from Focus Assured

Hi Alan,

Thank you for leaving us a great review! We will let Fiona and Carrie know that they are doing an exceptional job.

We look forward to continuing to work with you.

Kind Regards
The Focus Assured Team.

Rated 5 out of 5 stars

Focus Assured

Focus Assured, in particular Danny, have assisted us with the renewal of our gas and electricity contracts this year. From the start, they have been transparent and clear.

Not only have they helped me make a saving and switch supplier, they've also assisted me with a meter issue with my current supplier.

Would wholeheartedly recommend.

1 May 2019
Unprompted review
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Reply from Focus Assured

Hi Chloe,

It's great to hear about your positive experience with Danny and the Focus Assured team. Transparency is at the heart of what we do here and we're happy that you think so too.

We look forward to working with you in the future.

Kind Regards
The Focus Assured Team


Rated 5 out of 5 stars

Brilliant service from Sam

Brilliant service from Sam. Sorted out my electricity contract without me having the hassle of doing it, very professional service . All the figures and analysis sent to me so it was easy to decide on the best deal and then Sam dealt with the paperwork... saves so much time. Highly recommend this company

17 April 2019
Unprompted review
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Reply from Focus Assured

Hi Shirley,

Thanks for your great review!

It's so good to know that we are making switching energy provider easier for our customers and saving them time as well.

We look forward to continuing to work with you.

Kind Regards

The Focus Assured Team.

Rated 5 out of 5 stars

Great Service from Danny

Great Service from Danny. He has been extremely patience with us, and has delivered great service.

14 February 2019
Unprompted review
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Reply from Focus Assured

Hi Rob,

Thank you for taking the time to share your experience. We're glad to hear we're doing a great job and we will pass on your positive comments to Danny and his team.

Kind regards
The Focus Assured Team

Rated 5 out of 5 stars

Always very helpful.

Always very helpful.
Would have no hesitation in recommending them.

3 January 2019
Unprompted review
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Reply from Focus Assured

Hi Paul,

Thanks for your positive review! It's great to hear that you would recommend our services to other businesses.

Kind Regards
The Focus Assured Team.

Rated 5 out of 5 stars

Fiona has been a pleasure to deal with…

Fiona has been a pleasure to deal with so far and has answered all of my questions very quickly. Communication has been excellent and it has made transferring my utilities contract seem very easy.

14 December 2018
Unprompted review
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Reply from Focus Assured

Hi Jo,

Thanks so much for your positive feedback. We will let Fiona know that she has done a good job! It's good to know that we make switching utility providers easy.

We look forward to working with you in the future.

Kind Regards
The Focus Assured Team.

Rated 5 out of 5 stars

Would definitely recommend them

Honest, transparent, professional and always happy to help.

I have been dealing with Focus Assured for over 2 years and I can guarantee that they are second to nobody.

Natalie, Fiona, Carrie, Kath, Paul are a great team!

12 December 2018
Unprompted review
Focus Assured logo

Reply from Focus Assured

Hi Matt,

Thanks for your wonderful review.

We will pass your comments on the team here. We are so glad to hear that you would definitely recommend our services.

Kind Regards
The Focus Assured Team.

Rated 5 out of 5 stars

Keeping customers needs first

One of the most honest, reliable and Industry Savvy Brokers i have the pleasure in dealing with. Keeping their customer needs at the focus of every deal - I know that the customer gets the best deal everytime

11 December 2018
Unprompted review
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Reply from Focus Assured

Hi Rachel,

Thanks for leaving us such a lovely review!

It's great to hear that you have confidence in our ability to look after the customer and help them to get the best possible deal.

Kind Regards
The Focus Assured Team

Rated 5 out of 5 stars

Focus Assured provide a great service…

Focus Assured provide a great service and are always available and willing to help.

9 November 2018
Unprompted review
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Reply from Focus Assured

Hi Chris,

Thank you for taking the time to post a review. We are very pleased to hear that you are happy with the service you receive from us and we look forward to working with you in the future.

Kind regards
The Focus Assured Team

Rated 5 out of 5 stars

Fiona

Thanks to Fiona Shorrick from Focus it's like having your own Brooker in the Office,
Great service

8 November 2018
Unprompted review
Focus Assured logo

Reply from Focus Assured

Hi Glen,

Thanks for your great review! Its really good to hear that Focus Assured and Fiona are an integral part of your business. We will pass your comments on to Fiona and we look forward to working closely with you in the future.

Kind Regards
The Focus Assured Team

Rated 5 out of 5 stars

Highly recommend

I would highly recommend Focus Assured to anyone. It is rare these days to find a company who are so loyal, trustworthy and ALWAYS there whenever you need them. They are professional, friendly, efficient and just wonderful people to do business with.

8 November 2018
Unprompted review
Focus Assured logo

Reply from Focus Assured

Hi Kate,

Thank you for your review! We pride ourselves on providing a friendly and professional service and we are very happy to hear that you agree.

Kind regards,
The Focus Assured Team

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