FoldingBed.ca Reviews 197

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Very good quality of Jay-Be foldable twin bed - Product purchased online on saturday, packed on sunday and arrived on tuesday at my house, very fast and in excellent condition - Thank you very much

Rated 5 out of 5 stars

The bed was purchased online, but we did the drive to pick it up. We aren’t local, but it was reasonable. During the very easy assembly, we realized the headboard was missing. I must say, Eugene was... See more

Rated 5 out of 5 stars

Eugene sent a detailed reply to my initial email inquiry in under five minutes, and less than eight hours later two J Beds were in my house. (I'm local, naturally.) Not many companies can do better th... See more

Rated 5 out of 5 stars

I had many questions before deciding to buy the JBed and these were all answered prompty & informatively. Ordering was easy. Shipping was trackable. Only thing was estimated delivery day was not ind... See more

Company details

  1. Bed shop

Information provided by various external sources

The only Canadian store that specializes in folding beds, guest beds, and cots. English-made folding beds by Jay-be. Easy to fold up, on wheels, lifetime warranty on the frame.


Contact info

4.8

Excellent

TrustScore 5 out of 5

197 reviews

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Rated 5 out of 5 stars

Excellent response from company

Good solution to finding a bed for that unexpected guest. Excellent service from company, prompt response to my order, bed delivered to my door on the day promised for delivery and the bed was just what i was looking for. I recommend this to anyone.

10 August 2021
Rated 5 out of 5 stars

Fast delivery, good quality and extremely comfortable.

The delivery was much faster than expected, the bed is easy to handle and of excellent quality and also extremely comfortable. The only thing to deplore was that the carton box was damaged and one third open when received. But the bed was intact. On the whole: very pleased. Thank you.
Y. Nan.

7 August 2021
Rated 5 out of 5 stars

Fast delivery/Good quality

We bought this bed and received it within four days. The bed is sturdy and has minimal assembly. All you need do is attach the casters and the headboard and both are simple to do. The bed itself is comfortable and quite light. The quality of materials is excellent. The only potential problem is it moves really easily across the floor and I'm not sure yet if that will be an issue for my company.

25 July 2021
Rated 4 out of 5 stars

Great service

Great service. Very prompt and communicative responses to my questions or concerns. Shipped and delivered quickly. Great design of fold out bed frame and mattress is very comfortable.

6 July 2021
Rated 1 out of 5 stars

DO NOT BUY A JAYBE

I purchased the Jaybe Revolution Folding Bed with Memory Foam Mattress, 30". Don't be fooled by the quality you THINK you're getting because they SAY it's made in Britain -- I highly doubt that it really is.
- It is not memory foam. It is a cheap thin piece of regular foam.
- To set it up for the night, you have to flip the bed over after opening it. The videos on their web site don't work, so you can't see that before purchasing it.
- The headboard is warped (because it's very thin particle board)
-The spring was attached to the mesh instead of around the metal wire, so the mesh is damaged. With brute strength my husband was able to remove the spring and re-attach it properly. It was NOT an easy fix. The mesh is now damaged.
- It is light and flimsy, and wouldn't withstand an average size adult.
- They won't send a courier to pick it up and refund my money. Instead, I have to pack it back up and drive approximately 2 hours away, to their storage facility, to get a refund.
- I'm VERY disappointed in this purchase. I feel like I got ripped off royally.

6 July 2021
Unprompted review
Rated 4 out of 5 stars

The bed seems good so far

The bed seems good so far. The pickup process at the warehouse was confusing as there was nobody available to help. I had to walk through the warehouse and track someone down and they just said "grab the package with your name on it". They seem understaffed.

21 June 2021
Rated 3 out of 5 stars

My only feedback would be to receive a

My only feedback would be to receive a quicker response to my emails. Also, the number provided on the site, I called probably 20 times but nobody picks up. Also nobody called back. However, I did receive the bed in good condition and I’m happy with it.

2 April 2021
Rated 1 out of 5 stars

I ordered this bed for my granddaughter…

I ordered this bed for my granddaughter for when she comes to visit. I was very disappointed that the coasters will not fit on the bed as the holes were not prepared properly, there are no threads to screw in the casters. Very disappointing as company will not resolve unless I have the box to return it in. I am an elderly sick person who had a neighbour assist in bringing it in and took the box away for me assuming that there would be nothing wrong with the bed. Very poor customer service.

1 April 2021

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