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See what reviewers are saying

Rated 4 out of 5 stars

Lourdes was absolutely amazing - so knowledgeable and incredibly patient. She was training me and literally hand-holding me through the Dash Site. The Dash Site is still extremely confusing and not... See more

Rated 1 out of 5 stars

HORRIBLE!!!!! Dashboard is impossible to use. Single owner/ operator company. They send numerous drug screen tests per year for one person who has repeatedly tested negative for9 years. Out of the... See more

Rated 5 out of 5 stars

Karly has been an amazing resource from start to finish. I could not ask for better. She always has a timely, thorough answer to any question including the how AND the why. She also sends important... See more

Rated 4 out of 5 stars

Nothing is perfect and Foley's system does have some room for improvement but they are improving in small steps. What makes the difference is having someone that will respond to issues and get things... See more

Company details

  1. Transportation service
  2. Software company
  3. Software Vendor

Information provided by various external sources

What happens when you pair robust DOT applicant tracking with automated screening and compliance? You get the only system that provides a comprehensive solution for hiring and managing your CDL drivers.


Contact info

2.8

Average

TrustScore 3 out of 5

1k reviews

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No history of asking for reviews

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2.8

All reviews

(1,156)

10 reviews in the last 12 months

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Rated 2 out of 5 stars

Foley used to be one of the best…

Foley used to be one of the best consortium company, but not any more I have being selected for a random every month this is absurd, they make me feel like I am on prohibition this is not fair and waste of time. I was advertising Foley to everyone I know and two of my friends companies already signed up with Foley for years because of me, but now we are all agreed to move to a different consortium company that allow us random selection every quarter not monthly. By the way Foley customer service representatives are very professionals and always nice!.

21 October 2021
Unprompted review
Foley  logo

Reply from Foley

Hi Wahib, We're sorry to hear about your frustrations with your random testing program! We know that being selected EVERY month for a random drug test isn't the type of lottery luck you're looking for - and that it's an inconvenience to have to go for these tests so often.

As I'm sure you're aware, the DOT requires that these consortium pools are scientifically random, so everyone has the same chance of getting selected each month - regardless of whether they just went for a test the month prior. We did move you to a quarterly pool for 2022, so moving forward, you won't get selected more than 4 times in a calendar year. Please reach out if you have any questions or concerns. We're always here to help!

Rated 5 out of 5 stars

Best Service ever!!!

Best Service ever!!!! Kristen has been my life saver. She not only guided on what I needed she also helped to solve another issue that was not part of their service. Their fast service are very recommended.

28 September 2021
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

Katherine returned my call and helped me resolve any issues I had. Gave me a contact number which was very helpful. Very impressed by the customer service I received. Thank you!!! Scott at S&J Asphalt Paving.

22 September 2021
Unprompted review
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Reply from Foley

Hi Scott, We're so happy to hear this! Thank you for the positive feedback!

Rated 5 out of 5 stars

Kristen V great work

Kristen V is working with us and she does a great job. She is very patient with us and gives us a lot of new information, pleasure talking with your company.

17 September 2021
Unprompted review
Foley  logo

Reply from Foley

Thank you so much! We're so pleased to have you as a Foley customer.

Rated 5 out of 5 stars

Foleys staff is always there to answer…

Foleys staff is always there to answer any questions. They take the time to make you sure you have all your questions answered to your satisfaction. They don't make you feel rushed. Very friendly and knowledgeable.

9 September 2021
Foley  logo

Reply from Foley

Thanks so much, Francis!

Rated 5 out of 5 stars

Foley is a great company

I am a current employee at Foley and during my time here I have concluded that this is a great company, they care about their customers and employees! Would recommend, 10/10!

24 August 2021
Unprompted review
Foley  logo

Reply from Foley

Thank you for your kind words, Vinnie!

Rated 5 out of 5 stars

The staff was very informative and…

The staff was very informative and helpful on laying out each step and what was required of me and what they would be handling. Each time I called in with a question they were so kind to speak with and reassuring. I would highly recommend Foley to anyone, it helps take the guess work out of what is being done and gives you the confidence that it is being doing properly!

3 August 2021
Foley  logo

Reply from Foley

Thank you so much, Rachel!

Rated 2 out of 5 stars

I WOULD NOT RECOMMEND THIS COMPANY

I WOULD NOT RECOMMEND THIS COMPANY! YOU WILL BE ON HOLD FOREVER! MOST OF THE EMPLOYEES DONT HAVE A CLUE WHAT TO DO! INVOICES ARE ALWAYS SCREWED UP, TOOK A WEEK TO GET MY CLEARING HOUSE QUIRIE PULLED, THEY ARE OVER PRICED WITH DRUG AND ALCOHOL PROGRAM, AND DRIVER FILES! A MANAGER IS NEVER AROUND AND WILL NEVER CALL BACK SO I CAME HERE TO MAKE MY COMPLAINT! 2022 I WILL BE WITH OOIDA THEY HAVE BETTER PRICES AND SOMEONE IS ALWAYS THERE TO HELP YOU AND THEY ANSWER THE PHONE PROMPTLY AND THEIR “ON HOLD SONG” 🎵 IS NOT CHILDISH! LIKE FOLEY- YOU PAY AHEAD OF TIME FOR SLOTS AND THEY TAKE YOUR MONEY AND MAKE YOU PAY INDIVIDUALLY FOR EVERYTHING ANYWAY LIKE THEY FORGOT AND IT NEVER EXISTED! SO DONT PAY IN ADVANCE

30 July 2021
Unprompted review
Foley  logo

Reply from Foley

We're very sorry to hear about your frustrations with your Foley programs. It looks like our customer service team has been working closely with you this past week, so hopefully we can resolve all of your concerns and ensure you're getting the greatest value from your investment with us. As a valued Foley customer, we will be reaching out to ensure your account is being managed to your satisfaction. As always, we also welcome you to reach out if there's anything we can do to help.

Rated 2 out of 5 stars

The customer service reps were helpful

The customer service reps were helpful. Getting to the templates is not easy for an administrator. I wish there were more tutorials online. I have no idea what each of these reports are for or what they mean.

18 July 2021
Foley  logo

Reply from Foley

Hi Amy, We're very sorry to hear that you're having a difficult time learning to use the platform. Our customer service team is very knowledgable and it looks like you had a good conversation with them about logging in/out, adding and removing drivers, updating existing driver information, alerts and reporting - we hope that was all helpful for you! In addition, you'll find a video tutorial in the platform under "my account" > "program resources." Thank you for choosing Foley for your DOT compliance! Please don't hesitate to reach out with any questions/concerns as you use the platform.

Rated 5 out of 5 stars

I want to thank

I want to thank! MARCIA MAY & MARSHA MACK for going above an beyond helping me figure out how to complete my application that was driving me crazy an on top of that letting me know that I didn’t complete something regarding my portal an staying on the phone walking me threw the process when I had previously talk to other representatives that didn’t even mention that I didn’t finish part of my requirements. Those ladies get ⭐️⭐️⭐️⭐️⭐️!!!!

9 July 2021
Unprompted review
Foley  logo

Reply from Foley

Thank you so much, Anthony!! We're very pleased to hear that they were so helpful to you.

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