Charging postage on returns!
I have bought FOLK clothes regularly in Liberty's but this was my first internet purchasing experience. The £150.00 Jumper was too big so I swapped it for a smaller size. The only option is to take it to a SPAR outlet and they charged £3.95 postage! Superdry even collect free from your home for free and their clothes are a much cheaper unit value. Won't buy from FOLK again as they clearly do not understand the required and expected customer internet experience.


