Idk what to say....your cheaper than the other legit on line sale outlets (when your stuff is on sale) and I know exactly what retail is...but we're all in this place right now together.. I'm just... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ordered online, received clear, prompt confirmation. Waited ten business days, heard nothing, sent a follow-up inquiry, and got an immediate reply. Weller 12 arrived soon after. Bottle was really w... See more
Company replied
I have the same experience each time I order spirits via Folsom's online shopping system. Folsom usually has anything I am looking for in hard to find, collectible Scotches. Ordering only takes a few... See more
Company replied
They had the bottle I was looking for at a price that was less than others. After I purchased it, from confirmation email to delivery, there was proper communication that reassured me I made a good... See more
Company replied
Company details
Written by the company
Folsom wine and Spirits re-opened in 2015 by owners PJ and Rimmi in Beautiful Folsom California. We pride ourselves on deep knowledge of contemporary wine selections and aged spirits. Our unique inventory includes many allocated spirits and one of a kind barrel offerings. Please visit us soon and let us help you find just the right bottle for you.
Contact info
6606 Folsom Auburn Rd Suite 7, 95630, Folsom, United States
- 18007641727
- info@folsomwinespirits.com
- folsomwinespirits.com
4.3
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 41% of negative reviews
Typically replies within 24 hours
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I like that you stock the grappa I…
I like that you stock the grappa I like. But it took a couple of months to receive. I called and left several messages and never heard back from you. I'm the past when I left messages you responded in a timely manner.
17 May 2025
Reply from Folsom Wine & Spirits
Thank you for your honest feedback. We're truly sorry for the delay and lack of communication this time around. Your past experiences are what we strive for, and we regret falling short. We appreciate your patience and continued support, and we're working to ensure this doesn’t happen again.
Thanks,
Folsom Wine and Spirits Team!
Easy to order in stock and pleased with…
Easy to order in stock and pleased with the delivery time.
19 May 2025
Reply from Folsom Wine & Spirits
Thank you! We're glad the ordering process was smooth and the delivery met your expectations. We appreciate your support!
Thanks,
Folsom Wine and Spirits Team!
Order number 27211 I ordered May 15th…
Order number 27211 I ordered May 15th 2025 and now it’s June12th and they didn’t ship or deliver my order they Emailed me saying it’s getting shipped out sometime this week i think this is very disappointing to a paying customer never again.😭😭😭😭😭
12 June 2025
Unprompted review
Reply from Folsom Wine & Spirits
We sincerely apologize for the delay and the frustration this has caused. This is not the experience we want any of our customers to have. We understand your disappointment and appreciate your patience. Please reach out to our customer service team with your order number if you haven’t already—we’re committed to resolving this promptly and making it right.
Thanks,
Folsom Wine and Spirits Team!
Reply from Folsom Wine & Spirits
Thank you for the great feedback! We're glad everything went smoothly with your order and delivery. Looking forward to serving you again soon!
Thanks,
Folsom Wine and Spirits Team!
Reply from Folsom Wine & Spirits
We're very sorry for the delay and any inconvenience caused. Please reach out to our customer support team at help@folsomwinespirits.com with your order number so we can look into this immediately and provide you with an update. We appreciate your patience and are committed to resolving this for you.
Thanks,
Folsom Wine and Spirits Team!
From ordering to delivery was easy and…
From ordering to delivery was easy and pleasant. I would definitely order again.
12 May 2025
Reply from Folsom Wine & Spirits
Thank you for the wonderful feedback! We're happy to hear your experience was smooth and enjoyable. We look forward to your next order!
Thanks,
Folsom Wine and Spirits Team!
Folsom Wine & Spirits is my go-to spot…
Folsom Wine & Spirits is my go-to spot for hard-to-find bottles. I shouldn't even post this because I don't want to compete with more folks going after my bourbon. Go look elsewhere, nothing to see here.
5 May 2025
Reply from Folsom Wine & Spirits
Thank you for the awesome review—and for keeping us your best-kept secret! We're honored to be your go-to for those special finds. Your loyalty means a lot to us!
Thanks,
Folsom Wine and Spirits Team!
Reply from Folsom Wine & Spirits
Thank you for the fantastic feedback! We're happy to know you were pleased with the price, delivery, and packaging. We truly appreciate your support!
Thanks,
Folsom Wine and Spirits Team!
Reply from Folsom Wine & Spirits
Thank you for the wonderful feedback! We're thrilled to hear everything arrived safely and on time. We truly appreciate your continued support!
Thanks,
Folsom Wine and Spirits Team!
Everything went very smoothly and…
Everything went very smoothly and packaging is outstanding.
6 May 2025
Reply from Folsom Wine & Spirits
Thank you for the great feedback! We're thrilled to hear everything went smoothly and that you were happy with the packaging. Enjoy your purchase, and we hope to serve you again soon!
Thanks,
Folsom Wine and Spirits Team!
Super scammy
Super scammy, I bought a difficult to find whiskey and it says "shipping in 3-5 business days." I bought it on Saturday. So the following Friday, I sent an email asking if there was an update on the shipping. I got a reply from someone named "Hritu" that they were looking into it. I gave them another couple business days, followed up again. They said it would be shipping by the end of the week. Well, today's another Friday and it's been just over 2 full weeks since I purchased the product, ZERO updates from the company, and I'm just going to request a refund from my credit card. This was a $270 whiskey, so not cheap. Pretty bummed.
30 May 2025
Unprompted review
Reply from Folsom Wine & Spirits
Thank you for bringing this to our attention, and we sincerely apologize for the delay and lack of communication surrounding your order. We understand how frustrating this experience has been—especially with a rare and valuable item—and we truly regret that we did not meet your expectations.
While some limited and high-demand products may take longer to ship due to third-party sourcing, this should have been clearly communicated, and timely updates should have been provided. We are reviewing our fulfillment process to prevent situations like this in the future.
If your order has not yet been resolved, please reach out again so we can make this right. Your feedback is important, and we’re committed to improving from it.
Thanks,
Folsom Wine and Spirits Team!
Told me my order would be 3
Told me my order would be 3 - 5 business days. Took over a month.
2 May 2025
Reply from Folsom Wine & Spirits
We apologize for the significant delay in your order. We understand how disappointing it is to expect delivery within a week and end up waiting much longer. While some specialty or limited-availability items may take additional time, we know this should have been communicated more clearly from the start.
Thank you for your feedback — we're using it to improve our process and ensure better transparency moving forward.
Thanks,
Folsom Wine and Spirits Team!
Ordered some top shelf bourbon
Ordered some top shelf bourbon, received and perfectly packed the only issue is that took almost 3 weeks for the delivery, I ordered for a special occasion and didn't make it on time, maybe next time.
30 May 2025
Unprompted review
Reply from Folsom Wine & Spirits
Thank you for your honest feedback. We're glad to hear your order arrived safely and in perfect condition, but we truly apologize for the delay — especially since it was meant for a special occasion. We understand how frustrating that can be and appreciate your patience. We’re working to improve our shipping timelines and hope to deliver a better experience next time.
Thanks,
Folsom Wine and Spirits Team!
Good service
Good service, they have all ways done a good job. I have only had a issue with one item it was leaking, and the product bad.
2 May 2025
Reply from Folsom Wine & Spirits
Thank you for your continued support and kind words! We're sorry to hear about the one issue you experienced with a leaking item — that’s certainly not the standard we aim for. We appreciate you bringing it to our attention and are always here to help resolve any problems should they arise in the future.
Thanks,
Folsom Wine and Spirits Team!
Bought the bourbon
Bought the bourbon. Showed it at my door. What could be simpler or easier. Will definitely use again.
2 May 2025
Reply from Folsom Wine & Spirits
Thank you for the great feedback! We're glad everything went smoothly and that you had a simple, hassle-free experience. We look forward to serving you again soon!
Thanks,
Folsom Wine and Spirits Team!
This place is a scam
Just received an email saying they're not going to honor the free shipping code (it was on their site!!!) for my order & want an additional $30. I called their phone number - it's a Google Voice number - & left a message. Waiting for them to cancel my order .............
29 May 2025
Unprompted review
Reply from Folsom Wine & Spirits
Thank you for your feedback, and we're very sorry for the confusion and frustration this has caused.
We want to clarify that free shipping is excluded on certain items owned by a third-party company, and there are only 10 such items in total. For everything else on our site, free shipping is available.
We understand how this situation may have been disappointing, and we're currently working to make this information more visible during the checkout process to avoid future misunderstandings. If you have any further questions or would like help with your order, we’re here to assist.
Thanks,
Folsom Wine and Spirits Team!
I have never received my shipment
I have never received my shipment. I just looked up the UPS tracking and it notes that UPS return box because of damage.
30 April 2025
Reply from Folsom Wine & Spirits
Thank you for your feedback. We're truly sorry to hear that your package was affected during transit. Upon review, it appears the damage was limited to the wax seal, which unfortunately melted in transit.
Had the damage been more significant, we would have absolutely offered a replacement—even without insurance. However, for this type of minor cosmetic issue on an uninsured order, we’re unable to provide a replacement or refund.
We understand this may be disappointing and appreciate your understanding. Please feel free to reach out with any further questions or concerns—we’re here to help.
Thanks,
Folsom Wine and Spirits Team!
Great place to get stuff!
Order was delayed but understandable as I was asking for rare items! Was delivered perfectly with really great packaging! Thank you so much! I am so happy I found Was I was looking for at this establishment. Thank you!
28 April 2025
Reply from Folsom Wine & Spirits
Thank you for your thoughtful review! We're so glad we could help you find those rare items and that everything arrived safely. We truly appreciate your patience and kind words—cheers to finding exactly what you were looking for!
Thanks,
Folsom Wine and Spirits Team!
Reply from Folsom Wine & Spirits
Thank you for your feedback! We're happy to hear you found what you needed and had a smooth experience. We look forward to serving you again!
Thanks,
Folsom Wine and Spirits Team!
Reply from Folsom Wine & Spirits
Thank you for your kind words! We're happy to hear you were pleased with the pricing, delivery speed, and packaging. We appreciate your support and look forward to serving you again soon!
Thanks,
Folsom Wine and Spirits Team!
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