Fone4u Reviews 

152
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Saved around €400 - €600 on an S24Ultra which had perfect battery life and was given a free charger. Was met with great customer service even before going into the shop, I contacted through Whatsapp a... See more

Rated 5 out of 5 stars

Bought my 3rd phone in fone4u and extremely happy with my purchases always top customer service great prices and products.

Rated 5 out of 5 stars

The ordering process was painless. Their website is clear and concise, allowing you to make an accurate choice without many questions being unanswered. Should you need to, their customer service... See more

Company replied

Company details

  1. Mobile Phone Shop
  2. Computer Shop
  3. Electronics repair shop
  4. Second-hand Computer Shop

Information provided by various external sources

Best Quality Used and New Mobile Phones and Computers


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

152 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.7

All reviews

(152)

9 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Unbeatable value

Unbeatable value

I just purhcased a brand new phone from these guys at a fraction of the cost it would have been on the Samsung store. Extremely responsive and helpful staff. Delivery the very next day. I wouldn't hesitate to recommend them! If you're on the fence, get off. You won't regret it :)

8 November 2024
Unprompted review
Fone4u logo

Reply from Fone4u

Thank you, Claire! We're thrilled to hear you had such a positive experience. We strive for great value and fast service, and your recommendation means a lot to us. Enjoy your new phone!

Rated 5 out of 5 stars

Very good service

Very good service. I bought 2 mobiles and Highly recommend. Fast delivery.

30 October 2024
Unprompted review
Fone4u logo

Reply from Fone4u

Thank you, Asela! We're thrilled to hear that you're happy with your purchase and our fast delivery. Your recommendation means a lot to us.

Rated 5 out of 5 stars

Great service

I bought my previous phone here and the condition was great! The service is good too.

29 October 2024
Unprompted review
Fone4u logo

Reply from Fone4u

Thank you, Chloe! We're thrilled to hear you're pleased with your phone and our service. Your satisfaction is our priority, and we look forward to assisting you again in the future.

Rated 5 out of 5 stars

Great product knowledge and customer…

Great product knowledge and customer service from Lily at Bray store, thanks!

26 October 2024
Unprompted review
Fone4u logo

Reply from Fone4u

Thank you, Shane! We're thrilled to hear about your positive experience with Lily at our Bray store. We'll make sure to pass on your kind words to her.

Rated 5 out of 5 stars

Bought an s23 ultra online

Bought an s23 ultra online, picked a color and got a call within 24 hours to say that color was not available would I like to choose another! That was great service. Since the phone arrived (4 weeks ago) it’s been great, no issues, fab quality and an excellent battery life. Would happily use them again!

14 September 2024
Unprompted review
Fone4u logo

Reply from Fone4u

Anne, we're delighted to hear that you had a great experience with our service and that you're enjoying your new phone. We appreciate your kind words and look forward to serving you again in the future!

Rated 5 out of 5 stars

Brilliant service..

My third time buying from ballina store and I have to say again I had absolutely no problems. A quick and easy transaction and I’m delighted with the phone. The staff are knowledgeable, easy to contact and met all my expectations. I won’t buy a phone anywhere else again. Thank you

21 September 2024
Unprompted review
Fone4u logo

Reply from Fone4u

Thank you, Michelle! We're thrilled that your experiences at our Ballina store have been so positive. We'll share your kind words with our team. We look forward to welcoming you back for your future purchases!

Rated 5 out of 5 stars

Amazing experience great Prices and…

Amazing experience great Prices and Customer service large selection of phones

16 September 2024
Unprompted review
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Reply from Fone4u

Thank you, Paras! We're thrilled to hear you enjoyed our service and product selection. We strive to offer great prices and a wide variety for our customers. Looking forward to welcoming you back soon!

Rated 5 out of 5 stars

Super efficient service in Bray store…

Super efficient service in Bray store with Lily. Very knowledgeable about the products we needed and made the experience very easy!

12 September 2024
Unprompted review
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Reply from Fone4u

Thank you, Paula! We're thrilled to hear that Lily provided you with efficient service and made your experience easy. We look forward to serving you again!

Rated 5 out of 5 stars

Getting my 3rd phone today very happy…

Getting my 3rd phone today very happy with my purchases great prices and phones always helpful staff

12 September 2024
Unprompted review
Fone4u logo

Reply from Fone4u

Thank you, Desmond! We're delighted to hear you're satisfied with your purchases and our service. Enjoy your new phone, and we're here if you need any assistance in the future!

Rated 5 out of 5 stars

bought a samsung s24 ultra it was…

bought a samsung s24 ultra it was perfect. Got next day delivery.

21 August 2024
Unprompted review
Fone4u logo

Reply from Fone4u

Thank you, Graham! We're thrilled to hear you loved your Samsung S24 Ultra and appreciated the fast delivery. Enjoy your new device!

Rated 5 out of 5 stars

Excellent service and price

My daughter bought a phone The staff was so helpful with set up saving me hours of work. Great price too. Thanks

24 August 2024
Unprompted review
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Reply from Fone4u

Thank you, Suzie! We're delighted to hear that our team could assist your daughter with her phone setup. It's wonderful knowing we could save you time and offer a great price.

Rated 5 out of 5 stars

Customer service was so helpful even at…

Customer service was so helpful even at 9.30 pm when I was trying to set up my sons new phone.
Fast delivery also.
Would recommend.

6 June 2024
Unprompted review
Fone4u logo

Reply from Fone4u

Thank you, Gabbie! We're thrilled to hear our customer service was able to assist you and that you're happy with the fast delivery. Your recommendation means a lot to us!

Rated 5 out of 5 stars

Superb retailer

Just bought an iphone 12, I was a bit worried about buying a used phone, but, I needn’t have from fone4u. The one I have is like brand new, absolutely delighted. Their support is brilliant and respond straight away. I cannot fault. So glad I found this independent retailer. I’m just about to place an order for another for my partner, that’s how confident I am in them.

3 May 2024
Unprompted review
Fone4u logo

Reply from Fone4u

Thank you, Jim! We're thrilled to hear you're delighted with your purchase and our support. We truly appreciate your confidence and are excited to assist with your next order.

Rated 5 out of 5 stars

bought 3 phones from them very happy…

bought 3 phones from them very happy with my purchase always helpful and after sale service is great

6 April 2024
Unprompted review
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Reply from Fone4u

Thank you, Ziad! We're thrilled you're happy with your phones and our service. We strive to ensure every customer has a positive experience. If you need any assistance, we're always here to help!

Rated 5 out of 5 stars

Great experience got phone next day…

Great experience got phone next day working perfect like new phone

11 April 2024
Unprompted review
Fone4u logo

Reply from Fone4u

Thank you, Balbir! We're thrilled to hear you're enjoying your phone and our quick delivery service. If you need anything else, feel free to reach out!

Rated 5 out of 5 stars

They are always ready to answer any…

They are always ready to answer any question. Their service is top notch and I highly recommend them. I got more than what I expected. Will definitely come back in future

29 March 2024
Unprompted review
Fone4u logo

Reply from Fone4u

Thank you, Junior! We're delighted to hear your kind words and look forward to serving you again. Your satisfaction is our priority.

Rated 5 out of 5 stars

Brilliant service

Brilliant service.
Got delivered super fast.
Phone looks excellent, nothing to fault whatsoever. Screen protector and charging cable included.
Highly recommended use Fone4u.
I definitely will be ordering again

15 March 2024
Unprompted review
Fone4u logo

Reply from Fone4u

Thank you, Zydra! We're thrilled to hear you had a great experience with us. We appreciate your recommendation and look forward to serving you again soon!

Rated 5 out of 5 stars

Very pleased👍

Very pleased👍
Very good price and quality
Highly recommended ✌️

3 March 2024
Unprompted review
Fone4u logo

Reply from Fone4u

Thank you, Naomi! We're thrilled to hear you're pleased with our product. Your recommendation means a lot to us.

Rated 5 out of 5 stars

Very helpful and honest best Prices…

Very helpful and honest best Prices highly recommended

1 March 2024
Unprompted review
Fone4u logo

Reply from Fone4u

Thank you so much, Nicky! We're thrilled to hear you're satisfied with our service. Your recommendation means a lot to us. Feel free to reach out anytime!

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