fone doctors Reviews 

2,703
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Professional and prompt support! My iphone screen was badly smashed and I struggled with day to day tasks. Faisal immediately took care of the problem and repaired my damaged phone with as less time... See more

Rated 5 out of 5 stars

I'd never cracked my Samsung screen before & my insurance wanted to replace the entire phone whereas I just wanted the screen fixed so I wouldn't lose all my data. The price shocked me a... See more

Rated 5 out of 5 stars

I simply cannot recommend this company enough. Have been coming here for the past 2-3 years with all my technical woes, having worked locally. From my experience, I have always had free diagnostics an... See more

Rated 5 out of 5 stars

I want to express my deepest gratitude to Faisal and his team for the incredible work they have done. Recovering the data from my old phone was so important to me as it held such sentimental value... See more

Company replied

Company details

  1. Phone repair service
  2. Computer repair service
  3. Mobile Phone Accessory Shop
  4. Mobile phone repair shop
  5. Mobile Phone Shop

Written by the company

The UK's best tech repair service - just imagine how bad the other must be! Fixing phones, laptops & tablets for Business & Private patients since 2004 with a cheeky smile on our faces. For some bizarre reason, our patients seem to think we're OK... ;)


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4.7

Excellent

TrustScore 4.5 out of 5

3k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(2,703)

10 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I'm always happy with fone doctors

I'm always happy with fone doctors, I've used them three times. This time I got a next day appointment for an iphone with a battery that needed replacing. It was done the same day and I picked up after a few hours. Thanks again guys.

7 January 2021
Rated 5 out of 5 stars

Overall excellent

Very friendly, very efficient, very good prices, very good quality and very good service. I have used Fone doctors more than once and they have always been very good to me. Thank you.

29 December 2020
Rated 4 out of 5 stars

Professional & Trustworthy

My chosen store in the London Bridge station complex has now closed (yep, Covid) so we went instead to their nearby store at King's Yard off Borough High St. Lovely guy who served us and felt he was completely trustworthy. I've used FD 5 or 6 times and my experience to date with FD is that I trust them completely and this is not something I have felt with other mobile phone concessions.
Keep up the high standards guys.
Matt, King's Cross

18 December 2020
Rated 5 out of 5 stars

Amazing service

The team was lovely and helpful. They do a diagnosis of the issue for free which is an incredible service

14 December 2020
Unprompted review
Rated 5 out of 5 stars

Used 3 times - always a perfect service

Used 3 times. Always rated them. This last time my phone was broken and sadly couldn't be resuscitated but... I know Fone Drs tried super hard to do everything they could. Always a personal experience. It also took the sting out of it a bit as if they can't fix your phone they don't charge you so I didn't have to pay to find out it was beyond repair. I also loved the chocolate on my returned phone!! Thanks, fone Drs for everything.

30 November 2020
Unprompted review
Rated 5 out of 5 stars

Amazing as always guys

Amazing as always guys. Long term relationships are built on trust, quality workmanship and being thoroughly decent people. Fonedoctors is all of the above.

9 November 2020
Rated 5 out of 5 stars

Saved by the bell

So, went to Apple to have my phone checked they told me it was Unrepairable and I bought a new phone. I then went to fone doctors & within 5 minutes my old phone was working. I’m also going to return the phone I bought .
Once again fone doctors saves the day 🙏🏿🙏🏿

3 November 2020
Rated 5 out of 5 stars

Brilliant service

Brilliant service. Dropped my iPad off, got a quick quote for a screen repair, came back next day and it was nicely fixed. The team were very accommodating and helpful.

21 October 2020
Rated 5 out of 5 stars

Excellent and friendly service

Excellent and friendly service. Resolved a complex problem which Apple declined/failed to remedy, allowing me to migrate to a new Iphone. Fone Doctors are a very innovative team who demonstrated that they are willing to look outside-the-box to find solutions to problems. Thanks to Aliyaan, Faisal and Johny for your assistance

21 October 2020

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