Professional and prompt support! My iphone screen was badly smashed and I struggled with day to day tasks. Faisal immediately took care of the problem and repaired my damaged phone with as less time... See more
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I'd never cracked my Samsung screen before & my insurance wanted to replace the entire phone whereas I just wanted the screen fixed so I wouldn't lose all my data. The price shocked me a... See more
I simply cannot recommend this company enough. Have been coming here for the past 2-3 years with all my technical woes, having worked locally. From my experience, I have always had free diagnostics an... See more
I want to express my deepest gratitude to Faisal and his team for the incredible work they have done. Recovering the data from my old phone was so important to me as it held such sentimental value... See more
Company replied
Company details
- Phone repair service
- Computer repair service
- Mobile Phone Accessory Shop
- Mobile phone repair shop
- Mobile Phone Shop
Written by the company
The UK's best tech repair service - just imagine how bad the other must be! Fixing phones, laptops & tablets for Business & Private patients since 2004 with a cheeky smile on our faces. For some bizarre reason, our patients seem to think we're OK... ;)
Contact info
United States
- fonedoctors.co.uk
You should know
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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I'm always happy with fone doctors
I'm always happy with fone doctors, I've used them three times. This time I got a next day appointment for an iphone with a battery that needed replacing. It was done the same day and I picked up after a few hours. Thanks again guys.
Overall excellent
Very friendly, very efficient, very good prices, very good quality and very good service. I have used Fone doctors more than once and they have always been very good to me. Thank you.
I’m very happy with the service I have…
I’m very happy with the service I have received from Fone Doctors. I will recommend them to family and friends.
Professional & Trustworthy
My chosen store in the London Bridge station complex has now closed (yep, Covid) so we went instead to their nearby store at King's Yard off Borough High St. Lovely guy who served us and felt he was completely trustworthy. I've used FD 5 or 6 times and my experience to date with FD is that I trust them completely and this is not something I have felt with other mobile phone concessions.
Keep up the high standards guys.
Matt, King's Cross
Great service 3 times (and counting)
My family has used fone doctors 3 times in the last year, and every time we've been pleased with the service, and the updates they've given us throughout each job.
Amazing service
The team was lovely and helpful. They do a diagnosis of the issue for free which is an incredible service
Refused refund even though the item…
Refused refund even though the item wasn't opened from original packaging as well as having the receipt.
Used 3 times - always a perfect service
Used 3 times. Always rated them. This last time my phone was broken and sadly couldn't be resuscitated but... I know Fone Drs tried super hard to do everything they could. Always a personal experience. It also took the sting out of it a bit as if they can't fix your phone they don't charge you so I didn't have to pay to find out it was beyond repair. I also loved the chocolate on my returned phone!! Thanks, fone Drs for everything.
Excellent costumer service
Excellent costumer service. They went out of their way to help while closing for the day. Thanks
Amazing as always guys
Amazing as always guys. Long term relationships are built on trust, quality workmanship and being thoroughly decent people. Fonedoctors is all of the above.
Saved by the bell
So, went to Apple to have my phone checked they told me it was Unrepairable and I bought a new phone. I then went to fone doctors & within 5 minutes my old phone was working. I’m also going to return the phone I bought .
Once again fone doctors saves the day 🙏🏿🙏🏿
Excellent service replacing iPhone…
Excellent service replacing iPhone battery and very helpful with advice - couldn't be better.
Will definitely recommend fone doctors
Great service
Brilliant service
Brilliant service. Dropped my iPad off, got a quick quote for a screen repair, came back next day and it was nicely fixed. The team were very accommodating and helpful.
Fone doctors offer a caring service
Fone doctors offer a caring service. They have repaired a couple of iPods for me over the past few years and are dedicated and friendly. Recommend them!
Excellent and friendly service
Excellent and friendly service. Resolved a complex problem which Apple declined/failed to remedy, allowing me to migrate to a new Iphone. Fone Doctors are a very innovative team who demonstrated that they are willing to look outside-the-box to find solutions to problems. Thanks to Aliyaan, Faisal and Johny for your assistance
Brilliant service
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