Good quality repair and quick service. Only issue is that it's very difficult to contact the company directly, also would it be possible to not wipe phone?
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It would be better if you could set up a specific appointment rather than saying bring the phone in by one, and it will be ready by 6.
Company replied
My phone screen was broken and they were able to fix it the same day. A bit on the expensive side but they fixed the charging port that had been a bit wobbly for a while so I don't have to use wireles... See more
Company replied
Happy with the service, desired screen not in stock however I was offered an alternative which I accepted. Phone back in just over an hour.
Company replied
Company details
- Mobile phone repair shop
- Cell phone recycling and unlocking service
- Computer repair service
- Electronics repair shop
- Phone repair service
- Scooter repair shop
Written by the company
Manufacturer approved phone, tablet, laptop, wearable, games consoles and scooter repairs.
Contact info
Dublin, Ireland
- fonfix.ie
3.7
Average
398 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 72% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Adam 5 star service
Adam was so helpful when I dropped a iPad off for repair he took the time to explain all the steps and when I had questions he didn’t hesitate to help
Thank you Adam
30 January 2025
Unprompted review
Reply from Fónfix
Great review, thank you.
Very pleasant experience overall
Adam was a great guy, got my phone problem sorted efficiently but made a stressful situation extremely pleasant, great conversation. Strongly recommend using these guys.
30 January 2025
Unprompted review
Reply from Fónfix
Brilliant review Paul, thank you for taking the time to review our services.
Not great.
Not great.. charging to fix screen when it’s not the issue
24 January 2025
Unprompted review
Reply from Fónfix
Hi Claire, we must fully inspect all devices and follow manufacturer guidelines/training on how to assess they're products. Unfortunately, your device does not meet the standards and requires a fee to have it repaired. Apologies for this inconvenience.
Quality service
Had my S23 Ultra repaired within hours this week (damaged screen) with manufacturer approved service thanks to Adam and Carl. Adam is a complete gent who was extremely helpful and the phone is again perfect. Highly recommend.
21 January 2025
Unprompted review
Reply from Fónfix
Great review Ian, thank you for reviewing our services.
Excellent Customer Service
Brilliant service. I brought my tablet in for a screen repair and it was done in 3 hours. Customer service was excellent. Adam was very friendly and helpful. Would highly recommend.
22 January 2025
Unprompted review
Reply from Fónfix
Fantastic review, thank you.
Great experience
Brought my samsung flip in, not really expecting it to be fixed but Adam at the front desk was amazing! He managed to get it fixed basically overnight. Really helpful and would definitely come back!
21 January 2025
Unprompted review
Reply from Fónfix
Brilliant review, thank you for taking the time to review our services.
A really decent company
A really decent company. Quick, professional and personal. Adam in Sandyford is extremely knowledgeable and helpful. A gent. Highly recommend.
17 January 2025
Unprompted review
Reply from Fónfix
Great review Andrew, thank you.
Quick and pleasant
Very quick to get an appointment, my battery was fixed in just a couple of hours. Adam, who works in the front desk was a pleasure to deal with, and explained the process perfectly.
16 January 2025
Unprompted review
Reply from Fónfix
Brilliant review Deborah, thank you very much.
Excellent service
Excellent service. Responsive, helpful and timely. Adam at reception was excellent - he advised what would happen, how to protect the data on my phone and advised when to come back. A broken phone is stressful but this was such a seamless process, I'll definitely be back.
2 January 2025
Unprompted review
Reply from Fónfix
Fantastic review Eli, thank you for taking the time to review our services.
Very quick repair and great customer…
Very quick repair and great customer service dealing with Adam, would highly recommend
2 January 2025
Unprompted review
Reply from Fónfix
Great review Karl, thank you.
Great service
Great service, easy to book a repair and device was repaired quickly. Would definitely use again
30 December 2024
Unprompted review
Reply from Fónfix
Thank you for your review Enda.
Very satisfied with the service
Very satisfied with the service. Adam was a pleasure to deal with I highly recommend this fast service.
23 December 2024
Unprompted review
Reply from Fónfix
Great review Aaron, thank you for taking the time to review our services.
I now have no phone again.Same problem…
I now have no phone again.Same problem has happened. The phone won't go on.Fonefix said they replaced a drive. However doing same thing again. Fonefix wiped my phone last time. I put a review up last time.
I have no phone for christmas. I would be grateful if fonefix would reply but highly unlikely deserve no stars.
22 December 2024
Unprompted review
Reply from Fónfix
Hi Michaela, We are Samsung's service partner in Ireland, they provide mandatory training and strict service guidelines on how to carry out repairs which must go through a mandatory diagnostics which resets the data and tests the unit. As your device passed the diagnostics after repair on its previous visit it met manufacturing standards and was cleared for despatching. Feel free to create a repair via the below link if you wish for us to carry out another repair or contact Samsung directly for service.
www.fonfix.ie/products/oem-warranty-service-samsung-huawei
The service was done quicker than…
The service was done quicker than expected and efficient. The front desk administrator Adam was polite and helpful with advice.
18 December 2024
Unprompted review
Reply from Fónfix
Great review Maria, thank you.
All round a great service
All round a great service
Special mention to Adam Morton who was courteous and efficient and helpful above and beyond.
11 December 2024
Unprompted review
Reply from Fónfix
Thank you for taking the time to review our services.
Had problem with my Samsung phone so…
Had problem with my Samsung phone so brought it to Fonfix. Adam Morton looked after me when I arived. He could not have been more helpful. I highly recommend them
11 December 2024
Unprompted review
Reply from Fónfix
Brilliant review James, thank you.
Reply from Fónfix
Thank you Mihai.
Fonfix seem to care
Got a nice welcome from gentleman at reception (Carl?) who seemed genuinely willing to help.
As it happened there was much more wrong with my phone than a flat battery (it had burst the casing and done a deal of damage). There was no problem regarding a refund of the prepaid battery replacement amount when I decided not to proceed but get a new phone.
29 November 2024
Reply from Fónfix
Thank you for taking the time to review our business Pat.
Screen replaced
I had my screen replaced and then i found a problem with front camera after receiving it. I contacted them and they were helpful and fix it..
Reception is cheerful and respectful, replacement didn't take much time.
29 November 2024
Reply from Fónfix
Brilliant review Aya, thank you for taking the time to review our services.
Reply from Fónfix
Thank you for your review Oonagh.
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