Food Safety UK c/o ONE Training Services Ltd Reviews 

199
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Really easy to use system to get the training and certification I needed. You are lead through everything efficiently and can do it at your own pace (within reason!). Highly recommend.

Company replied

Rated 5 out of 5 stars

Purchased a hygiene level 2 certificate and found the videos, tests throughout really helped. It helped embed the knowledge for the final test. Took the pressure off knowing you can just retake the ex... See more

Company replied

Rated 5 out of 5 stars

Really easy to navigate through the website, love the fact you can leave and come back to where you left off. Plenty of time to complete the course and very easy to understand. Passed first time, in... See more

Company replied

Rated 5 out of 5 stars

Easy to navigate through the website, you can leave and come back to where you left off. Lot of time to complete the course but easy to understand. I got my certificate as soon as I had passed,

Company replied

Company details

  1. Educational institution

Written by the company

Food Safety UK, a brand of ONE Training Services Ltd, offer the RoSPA approved and CPD Certified Level 2 Food Safety and Hygiene for Catering course for £10+VAT. This entirely online course is compliant with the requirements of the current UK Food Safety Act and our certificates have been accepted by EHO's from all local authorities across the UK.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

199 reviews

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4.6

All reviews

(199)

24 reviews in the last 12 months

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Rated 4 out of 5 stars

A good online course on food safety

A good online course on food safety. Could be a little clearer to follow and rejoin the course. But on the whole a good programme.

11 September 2025
Unprompted review
Food Safety UK c/o ONE Training Services Ltd logo

Reply from Food Safety UK c/o ONE Training Services Ltd

We appreciate your feedback. Congratulations on your successful course completion.

Rated 2 out of 5 stars

Additional Payment To Access Course After Passing Test

You will have to pay the fees again to access the course for which you already paid after payment. People need a refresher and by doing this, they are not helping protecting the public and saving lives.

2 September 2025
Unprompted review
Food Safety UK c/o ONE Training Services Ltd logo

Reply from Food Safety UK c/o ONE Training Services Ltd

Congratulations on your succesful completion of the Level 2 Food Safety And Hygiene for Catering course on September 2, 2025. Our course as stated is offered under licence and therefore as you successfully completed the course on September 2, 2025. we are unsure why you would need to re-access the learning materials. We nevertheless respect your opinion but this is required in order for us to continue to offer the lowest priced Level 2 course in the UK at £10.00, We are proud to confirm that every local authority in the UK has accepted our certificate since 2017. and our price has remained at £10. Thank you for your feedback.

Rated 5 out of 5 stars

The audio option was very helpful and…

The audio option was very helpful and the questions at the end of task. I liked how the course was broken down into units which made it easy to complete.

19 June 2025
Unprompted review
Food Safety UK c/o ONE Training Services Ltd logo

Reply from Food Safety UK c/o ONE Training Services Ltd

We appreciate your feedback.

Rated 5 out of 5 stars

easyyyyyyyyy

11 June 2025
Unprompted review
Food Safety UK c/o ONE Training Services Ltd logo

Reply from Food Safety UK c/o ONE Training Services Ltd

We appreciate your feedback.

Rated 5 out of 5 stars

Great

Convenience as you can complete the course, take the test and get the certificate on the same day

3 June 2025
Unprompted review
Food Safety UK c/o ONE Training Services Ltd logo

Reply from Food Safety UK c/o ONE Training Services Ltd

We appreciate your feedback.

Rated 5 out of 5 stars

Briiliant course learned a lot.

29 May 2025
Unprompted review
Food Safety UK c/o ONE Training Services Ltd logo

Reply from Food Safety UK c/o ONE Training Services Ltd

Congratulations on passing the Level 2 Food Safety And Hygiene For Catering course on May 29 2025. We appreciate your feedback.

Rated 5 out of 5 stars

Comprehensive and well put together course

Very well put together and professional course.
Easy to navigate. Very informative. Very impressed with the comprehensive information and layout. Would highly recommend.

14 May 2025
Unprompted review
Food Safety UK c/o ONE Training Services Ltd logo

Reply from Food Safety UK c/o ONE Training Services Ltd

Congratulations on your successful completion of the Level 2 Food Safety And Hygiene For Catering course on May 14 2025. We appreciate your feedback.

Rated 4 out of 5 stars

I was happy not to do the course in one…

I was happy not to do the course in one session. It was easy to re-join it the next day. The tests were short and sweet. Made easy to answer by being able to scroll back to find dates. It was great to have multiple choices for final exam. Proud to print off a certificate on the same day

7 April 2025
Unprompted review
Food Safety UK c/o ONE Training Services Ltd logo

Reply from Food Safety UK c/o ONE Training Services Ltd

We appreciate your feedback. Your reference to scrolling back to find dates appears to refer to the interim quizzes which are used to reinforce the learning materials offered in each course unit. Once the final exam is started, like most exams in a traditional setting it is not possible to view the course content until the exam is finished. Congratulations on your successful course completion.

Rated 1 out of 5 stars

No course available after paying

A copy & paste experience as Husemettin so i kept most of his wording.

Less than 1hr ago, I had paid for myself and a relative for food safety courses. I had to create two different accounts, one for group leaders and another one for those enrolled . Paying was easy. Enrollment was easy. But when it comes to starting the course itself is impossible. I am still waiting to get a link for the course. I have taken so many courses online & this is the far worse and difficult to get your hands on the course itself. I wouldn't recommend it at all . I have called the various different number and emailed for assistance but at this point am seeking a full refund. What led me to trust pilot was to check if it was a scam because their social media pages haven't been updated in 3 years. They also have another trust pilot page with only 1 review from 3 yrs ago. Went on YouTube to see if they have tutorial videos. Nothing. I'd like my money back. Purchased this in blind faith because of the .org but I will definitely pay extra and go with their competitors

21 February 2025
Unprompted review
Food Safety UK c/o ONE Training Services Ltd logo

Reply from Food Safety UK c/o ONE Training Services Ltd

We are sorry that you were not able to use the system as required. We have offered the Level 2 Food Safety And Hygiene For Catering course to both Individuals, who wish to take the course directly and to managers who wish to enrol their staff, for the past 12 years. Our RoSPA Assured and CPD Certified certificate has been accepted by all UK local authorities over this period. The pass rate for this course is in excess of 90%. It does however appears that you may have chosen the wrong option at purchase which has led to the confusion. We do however appreciate your feedback and we strive to do better.

Rated 5 out of 5 stars

Business standard

To follow rules and regulations of hygiene and food safety properly.
All aspect regarding this must check

29 January 2025
Unprompted review
Food Safety UK c/o ONE Training Services Ltd logo

Reply from Food Safety UK c/o ONE Training Services Ltd

We appreciate your feedback.

Rated 4 out of 5 stars

Useful, informative,

Great, useful and informative course. Would recommend. Can be a bit slow and gets stuck loading, as well as randomly blocking my account and then unblocking shorty after. Overall great course.

26 January 2025
Unprompted review
Food Safety UK c/o ONE Training Services Ltd logo

Reply from Food Safety UK c/o ONE Training Services Ltd

Your feedback is appreciated.

Rated 4 out of 5 stars

The course was relatively easy to…

The course was relatively easy to navigate through. The content was really good and relevant to my needs (use of kitchen in our church complex). Many thanks for a great course.

Some of the pictures associated with the text were slightly misleading eg bacteria right next to a slice of melon with no idea of scale, photo of mouldy fruit under text to do with bacteria in food. Naming of Latin names of organisms not all correct eg Salmonella enteritis must not have a capital letter for enteritis, and should be in italics or underlined

10 December 2024
Unprompted review
Rated 5 out of 5 stars

I have been a chef for nearly 23 years…

I have been a chef for nearly 23 years and did my HACCP training in different countries such Mauritius , Australia,Japan, tunisia and France.Its my first in UK and its good to keep refreshing our mind. This course complete and i recommand all the chefs to go for it.

19 November 2024
Unprompted review
Food Safety UK c/o ONE Training Services Ltd logo

Reply from Food Safety UK c/o ONE Training Services Ltd

Congratulations on your successful completion of the Level 2 Food Safety And Hygiene For Catering course. We appreciate your feedback.

Rated 5 out of 5 stars

Gave you alot of information

Gave you alot of information , only thing i would have liked was to have another go at the final exam, i passed but would have liked a chance to get 100 percent

5 November 2024
Unprompted review
Food Safety UK c/o ONE Training Services Ltd logo

Reply from Food Safety UK c/o ONE Training Services Ltd

We appreciate your feedback.

Rated 5 out of 5 stars

Great Course

I like the fact that you can come and go from the course as it is quite long to do in one hit (it was for me). I also like the questions at the end of each module. Not so keen on the thirty questions at the end, particularly the dated ones, as this now makes me consider having to write them down when I renew my certificate, as opposed to focussing on the food hygiene itself.

8 October 2024
Unprompted review
Food Safety UK c/o ONE Training Services Ltd logo

Reply from Food Safety UK c/o ONE Training Services Ltd

We appreciate your feedback. Congratulations on your completion of the Level 2 Food Safety And Hygiene For Catering course.

Rated 5 out of 5 stars

The course was very helpful and I’m…

The course was very helpful and I’m pleased with the knowledge I’ve gained.

26 October 2024
Unprompted review
Food Safety UK c/o ONE Training Services Ltd logo

Reply from Food Safety UK c/o ONE Training Services Ltd

Congratulations on your successful completion of the Level 2 Food Safety And Hygiene For Catering course on October 26 2024. We appreciate your feedback.

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