Foodhak Reviews 

367
•
TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

Purchased Foodhak’s pumpkin spice granola through Ocado, only to find it contained whole cloves - a really awful breakfast experience. Contacted Foodhak and they sent a replacement and promised to loo... See more

Rated 5 out of 5 stars

I've tried other meal delivery services, but this one really stands out. The food tastes so fresh and the Ayurvedic options are an added bonus that makes me feel good about what I'm eating. Snacks li... See more

Company replied

Rated 5 out of 5 stars

A cool experience with new tastes and flavours . I also learnt about the benefits of golden latte drink. 👍🏾

Rated 2 out of 5 stars

Underwhelming and overpriced! I'm not sure whether Foodhak is trying to compete with companies like Hello Fresh or with take away food but if falls short on both. Food is ok, but with a Katsu for exam... See more

Company replied

Company details

  1. Food Manufacturer
  2. also in
  3. Fitness and nutrition

Written by the company

Foodhak offers a food as medicine ecosystem making cutting-edge nutritional science accessible to you. Foodhak was founded on the idea that on one hand, food could be deeply nourishing, healing and restorative, and on the other, it could taste incredible. We believe that everything you eat should enrich your body and be personalised to you. The Foodhak app brings personalised nutrition to your fingertips with bespoke advice and custom meal plans. We combine health principles founded in both traditional Ayurvedic learning and the latest scientific research. We don’t believe in compromise. Not on health, not on convenience, and not on flavour. This is the future of food.


Contact info

3.6

Average

TrustScore 3.5 out of 5

367 reviews

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Hasn’t replied to negative reviews

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3.6

All reviews

(367)

14 reviews in the last 12 months

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Rated 5 out of 5 stars

Healthy and Delicious—A Must Try!

Fantastic healthy food that tastes amazing. I have had the pre-set diet plan for the last two weeks, and it’s delicious. It takes some of the planning out of my day and gives me more time. I will be trying the other dishes and options. Definitely 5 stars and YUM!

20 August 2024
Foodhak logo

Reply from Foodhak

Hi there,

Thank you for taking the time to review us! We're glad you enjoyed your Foodhak experience.

Thanks,
The Foodhak Team

Rated 1 out of 5 stars

Would not recommend

When it turned up, most of it was leaking and didn’t look appealing at all.

Give it a try and taste no different than your average microwave meals and certain items ran out of date within a day or two and were that bad they had to be thrown so a complete waste of money.

Completely overpriced and would not order again nor recommend, cancelled repeat order immediately

7 August 2024
Unprompted review
Rated 4 out of 5 stars

Delicious food, ready in a few minutes!

The food is conveniently packaged and takes very little time to heat and eat. Keeps me out of the kitchen and doing other things. It is flavourful and smells delicious, I rarely get to eat a whole meal without some "help" from my husband. Ordering and delivery straightforward.

16 August 2024
Unprompted review
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Reply from Foodhak

Hi there,

Thank you for taking the time to review us! We're glad you enjoyed your Foodhak experience.

Thanks,
The Foodhak Team

Rated 5 out of 5 stars

So Impressed with Foodhak!

So impressed with my first order from Foodhak. Absolutely incredible meals and so easy to prepare.

You feel the nourishment in them! I will be a regular customer moving forward. Thank you!

20 August 2024
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Reply from Foodhak

Hi there,

Thank you for taking the time to review us! We're glad you enjoyed your Foodhak experience.

Thanks,
The Foodhak Team

Rated 5 out of 5 stars

Rusafa

Rusafa , customer service 10/10 .

20 August 2024
Unprompted review
Foodhak logo

Reply from Foodhak

Hi there,

Thank you for taking the time to review us! We're glad you enjoyed your Foodhak experience.

Thanks,
The Foodhak Team

Rated 5 out of 5 stars

Shedding Pounds with Foodhak

Lost 10 pounds in just a month with Foodhak! The meals are tasty, filling, and don’t make me feel like I’m missing out. This is how food as medicine should be!

17 August 2024
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Reply from Foodhak

Hi there,

Thank you for taking the time to review us! We're glad you enjoyed your Foodhak experience.

Thanks,
The Foodhak Team

Rated 5 out of 5 stars

Foodhak meals are a godsend for someone…

Foodhak meals are a godsend for someone as busy as me. It’s amazing to finally have nutritious meals that taste awesome too. A total relief from meal prep stress!

14 August 2024
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Reply from Foodhak

Hi there,

Thank you for taking the time to review us! We're glad you enjoyed your Foodhak experience.

Thanks,
The Foodhak Team

Rated 5 out of 5 stars

Bernard at Foodhak’s support team is…

Bernard at Foodhak’s support team is awesome! Had an issue with my order, and he resolved it quickly with a friendly attitude. It's refreshing to experience such great customer service. Thank you, Bernard! 👍

14 August 2024
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Reply from Foodhak

Hi there,

Thank you for taking the time to review us! We're glad you enjoyed your Foodhak experience.

Thanks,
The Foodhak Team

Rated 5 out of 5 stars

Just started the Longevity Program with…

Just started the Longevity Program with Foodhak, and I’m loving it! The meals are so delicious and nutritious. I’ve already noticed more energy and better focus throughout the day. Definitely a game changer!

11 August 2024
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Reply from Foodhak

Hi there,

Thank you for taking the time to review us! We're glad you enjoyed your Foodhak experience.

Thanks,
The Foodhak Team

Rated 1 out of 5 stars

Absolute rubbish - avoid

Wrong order turned up, warm and leaking - looked like slop- cheap ready meals, went straight in the bin
I complained and was advised I would get a refund - nothing yet and that was a week ago,
Complete utter rubbish

1 August 2024
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Reply from Foodhak

Hi Jackie,

We are sorry to hear that your Foodhak experience was anything less than perfect. We are currently in the midst of changing our packaging to avoid issues with leaking.

I have chased internally to issue your refund ASAP.

Thanks,
The Foodhak Team

Rated 4 out of 5 stars

Food was amazing!

1 August 2024
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Reply from Foodhak

Hi there,

Thank you for taking the time to review us! We're glad you enjoyed your Foodhak experience.

Thanks,
The Foodhak Team

Rated 5 out of 5 stars

Best Food and fast delivery

One of the best Food ordering website I have encountered. The menu was extensive and all the recipes are delicious. The service is fast and the delivery was very fast and efficient.

1 August 2024
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Reply from Foodhak

Hi there,

Thank you for taking the time to review us! We're glad you enjoyed your Foodhak experience.

Thanks,
The Foodhak Team

Rated 5 out of 5 stars

Love the food

Love the food, convient, nutritious and easy to warm up

1 August 2024
Foodhak logo

Reply from Foodhak

Hi there,

Thank you for taking the time to review us! We're glad you enjoyed your Foodhak experience.

Thanks,
The Foodhak Team

Rated 5 out of 5 stars

Fresh and Satisfying Katsu Curry

Foodhak’s Katsu Curry is amazing! The fresh ingredients and rich flavours make it a delicious meal. It's high in protein and low in calories, perfect for a healthy diet. The absence of preservatives ensures it's a clean and nutritious choice.
It's both fulfilling and tasty, making it a great option for anyone looking to eat well.

7 August 2024
Foodhak logo

Reply from Foodhak

Hi there,

Thank you for taking the time to review us! We're glad you enjoyed your Foodhak experience.

Thanks,
The Foodhak Team

Rated 5 out of 5 stars

Quick and Efficient Service

Foodhak's customer support is top-notch! Bernard handled my query with great professionalism and speed. He addressed my concerns and provided a solution in no time. It's refreshing to deal with such a responsive and effective support team. Kudos to Bernard for his excellent assistance!

7 August 2024
Foodhak logo

Reply from Foodhak

Hi there,

Thank you for taking the time to review us! We're glad you enjoyed your Foodhak experience.

Thanks,
The Foodhak Team

Rated 5 out of 5 stars

Delicious Red Thai Curry

I love Foodhak's Red Thai Curry. The fresh ingredients and rich flavours are incredibly satisfying. It's a high-protein, low-calorie meal that's perfect for maintaining a healthy diet. The absence of preservatives makes it a wholesome and nutritious choice. It's a fulfilling and delicious meal that I highly recommend.

6 August 2024
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Reply from Foodhak

Hi there,

Thank you for taking the time to review us! We're glad you enjoyed your Foodhak experience.

Thanks,
The Foodhak Team

Rated 2 out of 5 stars

Very average and misleading

I was approached by a sales guy on the street who was super friendly and convinced me to order 5 meals using a discount code, not something I usually would do but he was good at his job!
Unfortunately, I was incredibly disappointed with the food, the taste was OK, but quite bland and lacking in texture. 3 out of the 5 were very mushy and the other 2 had little to no flavour except high spice levels.
I assume these meals are targeted at people trying to lose weight as well as most of the meals were not a substantial amount of calories for a proper meal (most being under 390 Cals)
The most frustrating part is that I was specifically told that I wasn’t going to be signed up to any ongoing subscriptions as I wanted to try before I committed to buying any more, I have now been auto signed up for another week - which I do not want! Bit misleading as I asked the sales guy at least 3 times about this.

I won’t be buying again but thanks for the discount code.

29 July 2024
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Reply from Foodhak

Hi Sophia,

We are sorry to hear that you didn't enjoy your Foodhak dishes. Our dishes are formulated to remove the bad ingredients replacing them with good ones, which makes our dishes naturally low calorie.

Thanks,
The Foodhak Team

Rated 1 out of 5 stars

Awful

Awful, ultra processed, tiny portions, sloppy food low in calories and tastes rubbish. Also told them I was allergic to mushrooms and one of my orders turned up with mushrooms in it. Would avoid.

25 July 2024
Unprompted review
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Reply from Foodhak

Hi Scott,

We are sorry to hear that you didn't enjoy your Foodhak dishes. Our dishes are designed to be low in calorie and free from ultra processed ingredients.

We are sorry to hear that you received dishes including ingredients you are allergic to. All of our ingredient lists can be found on our website so you can see every ingredient that goes into every dish.

Thanks,
The Foodhak Team

Rated 5 out of 5 stars

4 day weight loss programme

Please note your main email address keeps bouncing back

I have really enjoyed the 4 day weight loss diet. I love the snack and breakfast and all the food is delicious.

I feel my body needs more protein so that is my only negative. I added some salmon to my meals and eggs.

I will def order more of the daily millet snack

Thank you

1 August 2024
Unprompted review
Foodhak logo

Reply from Foodhak

Hi there,

Thank you for taking the time to review us! We're glad you enjoyed your Foodhak experience. Very pleased you liked the crackers too.

Thanks,
The Foodhak Team

Rated 1 out of 5 stars

Awful food awful customer service don’t…

Awful food awful customer service don’t waste your money

25 July 2024
Foodhak logo

Reply from Foodhak

HI Paula,

We're sorry to hear you didn't enjoy the food. We have reached out to you privately to sort this issue.

Thanks,
The Foodhak Team

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