Food in Sicily - Specialità Siciliane Reviews 134

Very good food! I love the quality of the products

I had a great experience! The quality of the products is truly excellent, and everything arrived perfectly as expected. You can really feel the care and attention to detail. I am completely satisfied and will definitely order again.

I ordered Easter products from this website, but before the items were shipped, I was informed that they would not arrive in time for Easter. Since it was a gift, I immediately requested to cancel the order.

My cancellation request was confirmed via WhatsApp, and I was assured multiple times that a refund would be processed.

However, after more than two weeks:

* no refund has been issued
* they no longer respond to messages
* no updates or communication at all

I find this behavior extremely unprofessional and concerning.

I have now had to open a dispute with my bank to recover my money.

I strongly recommend that other customers to AVOID

I recently tried some of their products and had a really good experience overall. The chocolate was very good, rich and well-balanced.

I also tried their panettone, which stood out for the quality of its ingredients—soft, flavorful, and not too heavy. The cannoli were very good as well: fresh, nicely filled, and they ended up disappearing in about ten minutes.

Definitely worth trying, I’d try again! 🤩

I had problems with my order and still have not recieved it. However, I did get a refund and was told, my order is still on it's way and I can pay for it when it arrives.

I did not belive I was going to get a refund and thought I got scammed. I was wrong, as we all know scammers don't give refunds.. I would love to say, I am extreamly happy with my order but, I am still waiting.

If my order shows up, I will update this review and give a five star. For the simple reason, when dealing with stores around the world, the process sometimes does not work well. The people here actually gave me a refund and asked that I simply pay for the order when it arrives. I really hope it does, good stuff!!

Absolut scam site! Don’t get what you ordered or a refund

My experience was very positive!The products are excellent and of Great quality..I will definitely purchese them again for Christmas 2026!

Food in Sicily is a true gem for anyone who loves high-quality Mediterranean gastronomy. What sets them apart is their incredible curation: you can tell that every single item in their selection is chosen with deep respect for Sicilian heritage and artisanal craftsmanship.
The flavors are bold, natural, and transport you straight to the island. Whether you are looking for a gourmet gift or wanting to bring professional-grade ingredients into your home kitchen, the quality here is consistently top-tier. The packaging is secure, and the passion they put into sharing their land’s culinary culture is evident in every detail. Highly recommended for true foodies!

I ordered these as gifts for my family and they were delighted! We’re still enjoying a box full of delicious treats. The Dolce & Gabbana panettone was definitely the highlight — authentic and incredibly tasty. Thank you, guys, for the true flavors of Sicily — I will definitely come back for more!

A company specializing in traditional Sicilian products, boasting extraordinary craftsmanship and excellent quality. The staff is friendly and attentive, and attentive to customer needs. An excellent choice for those who appreciate Sicilian products.

Its a scam, they will do everything to make you paye then they will ghost you.

the positive reviews are bought and from fake accounts

Just don't, whatever they may tell you.

If you paid, contact your bank to cancel payment

COMPLETE SCAM, DONT EVEN BOTHER

THE POSITIVE REVIEWS ARE FAKE

It's a scam site, avoid it at all costs! They take your money and never ship the goods. They claim they’ll refund you but never do... THIEVES!

UPDATE Feb 2024: They have threatened to "sending people to my city to investigate me" and "file legal actions in the court" to convince me to delete this truthful review here and on Google Reviews. I see on other reviews they did the same for other customers, so you can't even trust the average ratings, they are distorting them with these fearful tactics and many customers probably get afraid and delete their negative reviews. For clarification, after months of insisting with them with no response only after reporting them with Shopify and Visa and leaving public reviews they ended up refunding me, but the original review about how they behave with customers still stands. Note that they still promise 3-day shipping within Italy on their website, which is an absolute lie and they don't even care.

ORIGINAL REVIEW: I have two purchase experiences with Food in Sicily: First one (Nov 2024), they lied about having shipped the package for two months untilan order intended for Christmas arrived in late January with a printed shipping date only 5 days before delivery. Half the package arrived broken and made everything wet. They never accepted giving a refund and only offered store credit that never actually materialized. I made a second purchase in late november for Christmas 2025 one year later trying to use that imaginary credit, but they charged me again (without respecting that credit) and in this case after two months the package was still never shipped. Upon my bad review on Google Maps, they accepted giving a refund with the condition of me removing the review, and now are threatening legal actions (for a bad review because they never shipped my order!) with mafia-style WhatsApp messages ("we will send our acquaintances in [your city] to investigate you").

I discovered these carob candies purely by chance and absolutely fell in love with them!
It felt like such a hidden treasure that I had to share it with the world, so I ended up ordering hundreds 😅

The products are excellent, and the service is truly top-notch. The only small hiccup was a delivery delay caused by the transporter, but when I reached out, customer service was incredibly responsive, kind, and helpful.

Overall, a wonderful experience and a delicious discovery I’m so glad I made!

I tried several traditional Sicilian products and was truly impressed by their quality and authentic flavor. The pastries were fresh and delicious, the pistachio crich and fragrant, and the packaging very beautiful. These products capture the true taste of Sicily—highly recommended!

I suspect I’ve been scammed. My purchase was made almost a month ago with no updates to the arrival. Status been “order processing” since it was placed. I spent a lot of money on products I was really excited to receive. I’ve asked for tracking information and arrival ETA’s for several days now. I get told on their WhatsApp that they’ll send me an update with tracking, and then they don’t. Over and over. I’ve just now asked that they issue me a refund since they can provide no proof that a package has ever even been sent to me. Such a disappointment

I ordered food and the delivery apparently got lost in the mail. I asked about it and didnt get any replies. I oly got replies after rating the store online. So there is some customer service there, even though it is very hard to reach.

Great quality products, beautifully packaged and delivered very quickly. Highly recommended!