Finally found the insoles I need. Having spent £100.+ on various ones, that did not help or were only comfortable for up to an hour. The unexpected joy for finally finding the right ones is immeasura... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Speedy service, good quality products arrived timeously. Slippers - comfortable and warm - a tiny bit big, think they may be a man's fit rather than a ladies so I might reorder a smaller size. Tra... See more
I was prescribed orthotics by the diabetic foot clinic. Custom designed for my feet but made by Footactive. They are great but I wanted more pairs for other shoes so ordered some medical grade insol... See more
I wouldn't consider using or recommending any other brand. I have been using various types now for years now and have a pair for all of my trainers and walking boots. You can of course manage with ju... See more
Company replied
Company details
- #2 of 6 best companies in Orthopaedic Shoe Shop
Written by the company
FootActive is one of the World's leading suppliers of Orthotic Insoles and lifestyle insoles. We work closely with our team of Podiatrists and Physiotherapists to make sure our insoles are at the forefront of orthotic technology.
Contact info
Unit 3 Murray Court, Murray Way, BA9 9RS, Wincanton, United Kingdom
- 01963 33088
- footactive.co.uk
4.7
Excellent
5k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 68% of negative reviews
Typically replies within 24 hours
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Easy to order and arrived on time
Easy to order and arrived on time. Works very well!!
25 February 2026
Reply from Footactive
Thank you very much for your positive review.
Reply from Footactive
Thank you very much for your positive review.
I’ve tried many other makes of insoles…
I’ve tried many other makes of insoles they don’t work and if they do they soon fail tone of help, I consider detective insoles to be very comfortable and last for a long time.
16 February 2026
Reply from Footactive
Thank you very much for your positive review.
Great product and great customer…
Best slippers ever! Great product and great customer service.
23 February 2026
Reply from Footactive
Thank you very much for your positive review.
Reply from Footactive
Thank you very much for your positive review.
Easy to order online and delivered promptly
19 February 2026
Reply from Footactive
Thank you very much for your positive review.
Easy to order online
Easy to order online. Well packaged and swift free 48hr delivery. Product is as expected.
17 February 2026
Reply from Footactive
Thank you very much for your positive review.
Worn them now for a week or so they are…
Worn them now for a week or so they are comfortable and I would reckon will last.
The delivery was quick
9 February 2026
Reply from Footactive
Thank you very much for your positive review.
Made my problem so much worse and my…
Made my problem so much worse and my pain levels
9 February 2026
Reply from Footactive
Dear Madam,
We are sorry to see your negative review.
Perhaps you could contact us directly so we can help resolve the matter.
We do have a wide range of products for various foot complaints so could possibly exchange for something else.
Regards
FootActive
Great orthotic insoles
Great orthotic insoles, as good as much more expensive ones. I'm delighted with them
16 February 2026
Reply from Footactive
Thank you very much for your positive review.
Reply from Footactive
Thank you very much for your positive review.
My husband thinks the insoles are…
My husband thinks the insoles are brilliant. A fast and efficient service. Thank you
12 February 2026
Reply from Footactive
Thank you very much for your positive review.
Fantastic delivery service
Fantastic delivery service! I ordered after 4pm but still received the slippers the following morning. The slippers are very good quality and comfortable to wear. I did need to use the heels grips, so I appreciated them being supplied.
19 February 2026
Unprompted review
Reply from Footactive
Thank you very much for your positive review.
Great product
Great product, I suffer with morton's neuroma and pronated heels. The design of these insoles relieve all my aches & pains.
Recommended.
May try their slippers soon !!
12 February 2026
Reply from Footactive
Thank you very much for your positive review.
Great items.
The inserts are great very comfortable and supportive has stopped the pain I was getting in my left arch. The slippers are the same.
11 February 2026
Reply from Footactive
Thank you very much for your positive review.
Very prompt delivery service
Very prompt delivery service. I needed to exchange for a smaller size and this was an easy process
11 February 2026
Reply from Footactive
Thank you very much for your positive review.
LOVE MY SLIPPERS
LOVE MY SLIPPERS, just what I needed, supportive, great arch support, and the elastic backs are pure genius.
30 January 2026
Reply from Footactive
Thank you very much for your positive review.
The sports shoes are a perfect fit
The sports shoes are a perfect fit and very comfortable.
3 February 2026
Reply from Footactive
Thank you very much for your positive review.
Helpfully answered pre order query…
Helpfully answered pre order query comprehensively. Dispatched product on time. Slippers are well made and have relieved foot pain.
30 January 2026
Reply from Footactive
Thank you very much for your positive review.
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