Footballtickettrade Reviews 14

TrustScore 4.5 out of 5

4.3

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4.3

Excellent

TrustScore 4.5 out of 5

14 reviews

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Rated 5 out of 5 stars

Liverpool FC trip

Fantastic day out with my two sons and my friend we traveled from Crete Greece.
The tickets were all seated together and amazing views.
Easy to collect at the location provided by your agent.
Relaxed and quick collection of our tickets.
Staff friendly and helpful through out are visiting of the Anfield stadium.
Thank you for making out trip enjoyable and stress free.
Will definitely tell my friends and will be using your company again.
Thanks

3 March 2017
Unprompted review
Rated 5 out of 5 stars

Highly recommended.

Seats allocated were better than expected, comfortable & had a great view of pitch. Tickets arrived securely & in good time. Kept up to date by email on order & notified promptly of change to kick off start time. Very satisfied with overall purchasing experience & although admin charge for tickets pricey , would definitely use again.

2 February 2017
Unprompted review
Rated 5 out of 5 stars

James & Finn

I rang James yesterday the 28th of Jan to enquire where my tickets were as they were due to be delivered. as the match fixture had changed and I was traveling to Liverpool 2 days before the match he was going to try re arrange a pick up rather than a delivery.
Today 27th of Jan I rang again to confirm what was happening with these tickets and got through to a nice lad named Finn who sorted the collection out for me and arranged everything via e mail putting me at ease. I can relax now as these are a gift to friends who have planned a trip to Liverpool around this game. Cant thank them both enough for their help. Regards, Stevie Jean Byrne

27 January 2017
Unprompted review
Rated 5 out of 5 stars

Top service

No issues booking Chelsea tickets for my husband and son, delivered as advised. Web site easy and safe to use definitely be using them again.👍

19 January 2017
Unprompted review
Rated 5 out of 5 stars

Does what it says on the tin

I was badly let down for tickets to go and watch Liverpool v West Ham - I contacted terry @ footballticketyrade and he sorted me out with two cracking seats in the Annie road end and so not letting my son down, so so grateful

18 January 2017
Unprompted review
Rated 5 out of 5 stars

No Problem at all & superbly efficient

Unlike some other sites I have found this experience 100% satisfactory.

I selected the tickets, paid for the tickets, received email confirmations, was told when to expect the tickets. The

Tickets arrived exactly when I was told they were going to arrive.

For info and if you ever come across ticketbis - I would recommend you steer clear - Not a good thing to say about them at all.

2 August 2016
Unprompted review
Rated 5 out of 5 stars

Great Bucket List Experience

Just wanted to let you know how happy we were with using Live Football Tickets to obtain tickets to attend the Everton vs. Chelsea FA Cup game on Sat 12 March 2016 (even though Chelsea lost). The tickets were awaiting at our hotel when we checked in and the seats were incredible (three rows from sideline). Thank you for a great experience (if not a little intense, a little different atmosphere than the MLS games we usually attend). You certainly checked off one of our bucket list items.

22 March 2016
Unprompted review
Rated 4 out of 5 stars

RE: Tickets for League Cup Final

Excellent service by Football Ticket Trade in sourcing and delivering tickets to take my son to the League Cup Final. The tickets were in a great location. What I really liked was the prompt service by Football Ticket Trade, in particular, the way in which they dealt promptly with any queries which I had. Just one suggestion, perhaps they can consider a discount for repeat customers.

3 March 2016
Unprompted review
Rated 1 out of 5 stars

Extremely Horrible experience.will never buy again from this site.

Bought tickets and never but didn't receive the tickets in time and spend the whole day on the phone with the staff and they didn't help enough for me to get the tickets intime. Worse still I had bought these for my relatives who had travelled from Africa to watch the Arsenal vs Liverpool game. This was my worst nightmare. Will never attempt to buy tickets online again. And never from this website.

5 November 2015
Unprompted review
Footballtickettrade logo

Reply from Footballtickettrade

Dear Edwick:

We are really sorry to hear that you had a bad experience with us.

We have reviewed your order and investigated what happened:

Our courier service did delivered the tickets to the address that you provided and had a proof of signature.

We remind you that our terms and conditions clearly state that:

You agree to provide us with a secure delivery location and authorise anybody at that address to act on your behalf to accept delivery of the package.

We are sorry that the actions of third parties have led to this experience but we cannot be held responsible for lost/stolen tickets after delivering them to the requested address.

Kindest Regards,

Footballtickettrade

Rated 2 out of 5 stars

Not the tickets I expected

I purchased the tickets believing they were for the Kop as advertised but the tickets were actually in the side stand- disappointed! And no way of compensation will not use again

2 November 2015
Unprompted review
Footballtickettrade logo

Reply from Footballtickettrade

Dear Kelly,

Thanks for your feedback.

We have just reviewed your order and verified that you did receive the correct tickets as per the ticket description.

The listing clearly stated “Anfield Road or Kop” and not “Kop guaranteed” as you have indicated, meaning that you could be located on either Stand depending on availability.

There were different listings available at the time which would have guaranteed you Kop tickets however as you selected the listing “Anfield Road or Kop” , the seller provided you with the correct tickets as per the listing.

Kindest Regards,

Footballtickettrade

Rated 4 out of 5 stars

Football ticket putchase

The service was excellent. Posted in time for the match. Not quite sure how the tax thing and fees worked and seemed excessive but on the whole would definitely buy again from this site

2 November 2015
Unprompted review
Rated 3 out of 5 stars

Away days

Good service. However you must state witch section of fans these tickets are for as this could result in a wasted journey or ugly confrontations .
Please ensure the ticket states witch teams fans they are for .

25 October 2015
Unprompted review
Footballtickettrade logo

Reply from Footballtickettrade

Dear Johnson

Thanks for your feedback. Please note that this is explained on our FAQ Section:

Are tickets for home/away supporters?

All tickets listed for an event are for the home team sections unless otherwise specifically stated. Therefore if tickets are simply listed as "Behind the Goal" or "Longside" they will be for home team supporters. Many times the seller can also offer tickets for the visiting team section but the tickets will be describes as such, For Example: Arsenal v Liverpool - the tickets for the visiting team will say "Visitors Section", "Liverpool Section" or "Away Seats".

Regards,

Footballtickettrade

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