Horrible Customer Service, do not buy from these guys. I ordered two shirts in XL (I am 6'3" and 200lbs), what arrived may have fit a large child. Ridiculous sizing. I reached out to them to try to... See more
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Really cool fan shirts which look almost exactly the same as on the website. Delivery takes about 2 weeks to Germany. If anyone wonders why the imprint isn't available and no one knows where the shop... See more
I ordered a shirt at the start of April, now mid May with no signs of the shirt. I revived a generic email about Global Shipping issues. I’ve tried chasing up twice via the “customer service” email wi... See more
Company replied
I have purchased a few tshirts and a couple of hoodies with Football Town. Actually, I am wearing my lastest purchase as I write this. I really like the material of the tshirts, very confortable and... See more
Company details
Written by the company
Football-inspired Fashion
Contact info
Rua António da Silva Torres Nr 128, 4475-455, Maia, Porto, Portugal
- +351 910 505 526
- info@footballtown.com
- footballtown.com
3.0
Average
28 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Overpriced
Overpriced. The products look okay but the material is very poor for the price you pay. Small flaws on the sewing.
The designs are really good but the execution is just disappointing.
8 September 2021
Unprompted review
Overpriced and bad service…
The quality of the shirts is not very good and definitely not worth for this price. The material is too thin.
I had to pay the costs for the return abroad myself, very bad service!
6 September 2021
Unprompted review
Very poor service
Very similar to previous, paid for express delivery, arrived late, no communication for days, item returned (at own expense) and still waiting for a refund. Real shame as nice products but appalling customer service
16 August 2021
Unprompted review
Very disappointed
Very disappointed. Arrived 10 days late and customer service non existent. After paying £8.95 for postage, I have been refunded 3 euros. Lovely shirt and packaging though
24 February 2021
Unprompted review
Reply from Football Town
very unfair review. we have followed our terms and conditions, delays could have happened during Covid, none of our fault
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