Foot Locker EU Reviews 12

TrustScore 2.5 out of 5

2.5

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Company details

  1. Shoe shop
  2. Shoe Factory

Information provided by various external sources

Buy Online at Foot Locker ✔ Large Selection ✔ Free Shipping from 25 £ ✔


Contact info

2.5

Poor

TrustScore 2.5 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

No returns

Bought shoes, were too small. They provide return shipping labels that shipping company does not accept.

6 August 2024
Unprompted review
Rated 1 out of 5 stars

Terrible service and frustrating situation

Terrible service! I recieved my package in january, but the shoes were too small. In order to return the item, they needed my order ID. I never got an order ID, and the difficult website didn’t allow any type of order ID that I got. I sent a message on their website but all I got was a response from a robot. After trying to call every single FootLocker store in Norway, and not a single one of them answered the phone even though the store was open, I finally found a email adress I could contact. After being in touch with them they gave me a return label, but now I need to contact UPS on the phone as well as finding a location near me I can deliver too, and not to mention that the UPS website won’t show a location near me, so I cant deliver the package. Incredibly difficult and frustrating situation to deal with. I won’t shop here ever again.

5 February 2023
Unprompted review
Show reviews in all languages. (12 reviews)

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