Footstools & More Reviews 

1,219
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 171 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently praise the outstanding craftsmanship of the bespoke footstools, noting that the fabrics and materials used are exceptionally durable and luxurious. Buyers also deeply appreciate the attentive support team, who readily provide color samples and happily assist with precise custom sizing requests. Additionally, people frequently mention that orders arrive securely packaged and well within expected timeframes. Though some customers experienced minor drawbacks, mentioning that deliveries occasionally arrived a bit later than initially estimated. A few people also mentioned isolated component flaws, such as unexpected pulls in the fabric or poorly constructed legs.

What people talk about most

Product

Customers consistently note positive experiences with product, frequently praising the superb craftsmanship,... See more

Quality

Reviewers mention positive feedback about quality, highlighting that the craftsmanship is exceptionally well... See more

Delivery service

Clients share positive opinions on delivery service, noting that items arrive promptly within the expected... See more

Service

Reviewers highlight positive aspects of service, consistently praising the helpful sales team and excellent... See more

Order

Users describe positive interactions with order, highlighting a slick online process, helpful guidance with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From requesting fabric samples to the footstool/table being delivered.. great service. 6 samples sent out no postage, emailed letting me know when approx time it would take to make. It arrived in b... See more

Rated 5 out of 5 stars

Absolutely perfect!!! Beautiful quality so so happy with my purchase from this company. Footstool come very protected on delivery and came quicker then expected!! Was emailed regarding delivery date... See more

Rated 5 out of 5 stars

From start to finish the process was very smooth. Fabric samples were sent very quickly enabling us to make our choice with confidence. It took around 6 weeks to arrive, exactly what was stated a... See more

Rated 5 out of 5 stars

This is the second time we’ve used Footstools and More and they are brilliant. Mark was really helpful when we placed the order in terms of getting the sizing of our ottoman just right. The communicat... See more


Company details

  1. Home Furniture Shop
  2. also in
  3. Interior designer

Information provided by various external sources

Footstools & More are a small family company based in Yorkshire. With a wealth of experience and knowledge, the family have enjoyed three generations in the furniture industry. Offering a large and varied range of products, available in standard and bespoke sizes.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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4.9

All reviews

(1,219)

159 reviews in the last 12 months

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Rated 5 out of 5 stars

I'll soon be placing another order!

Smooth process. Great customer service team - easy communication, supportive and diligent. Used a different designer fabric that I have shipped in myself.
Good lead times. Excellent quality. Very satisfied with final product.

2 June 2026
Rated 5 out of 5 stars

Gorgeous footstool

We ordered a Camden medium piped round footstool with piping in the Melbourne Heather fabric as we have elements of purple, teal and green in the room where we're using it and it looks absolutely wonderful. The build and finish are excellent. Fabric samples were sent promptly and delivery was smooth, I could mark down a tiny bit (to 4.8 stars) as it took just over five weeks, rather than the estimated three to four and, as others have mentioned, there were no progress updates - but that feels a bit churlish as we're so pleased with the product.

8 June 2026
Rated 5 out of 5 stars

Footstools and More were very easy to…

Footstools and More were very easy to deal with. Spoke to them several times on the telephone and was able to talk through my requirements and any queries. Was able to speak to an actual person which is not always the case these days!

I received my Kensington footstool within the estimated timescale. Absolutely delighted with the quality of the footstool which has been much admired. Wouldn't hesitate to use this company again.

Thank you to all concerned.

12 June 2026
Unprompted review
Rated 5 out of 5 stars

Very efficient and communicative

Very efficient and communicative - couldn’t have been easier to deal with and accommodating as regards a material remnant I wanted to use. Delighted with my footstool - arrived well packaged and on time. Many thanks.

9 June 2026
Unprompted review
Rated 5 out of 5 stars

Superb in every sense.

We had been looking for a Footstool/Coffeetable for sometime and just couldn’t find what we wanted.
We stumbled across Footstools and mores website, ordered some fabric samples, which we received very promptly.
After much whittling down of options we created our final choices, placed the order and sat back.
5 weeks later we received our completed order which has exceeded our expectations on all levels.
Quality - superb. Craftsmanship- superb.
Overall experience- superb.
Unsurprisingly we’re now looking to place another order.

2 June 2026
Unprompted review
Rated 5 out of 5 stars

Quality product and perfect service

From start to finish the process was very smooth. Fabric samples were sent very quickly enabling us to make our choice with confidence.
It took around 6 weeks to arrive, exactly what was stated at the time of order.
Once the footstool was ready, delivery was arranged and co-ordinated directly with the driver who kept me informed throughout.
The footstool is beautifully made and exactly what we were hoping for.
A quality product with perfect service throughout.
Thank you

20 May 2026
Rated 5 out of 5 stars

Footstools & More were very…

Footstools & More were very accommodating when we wanted to change the legs of our footstool (as on delivery we realised we had chosen legs which were too large). They were really nice about it and sent our replacement choice immediately, we returned our original choice - easy to unscrew and fit - job done. Footstool looks great at a very good price.

14 May 2026
Rated 5 out of 5 stars

I'd fully recommend Footstools and…

I'd fully recommend Footstools and More. All my enquiries were dealt with swiftly and professionally by Mark. I received all the fabric samples I requested and was able to make my choice quickly.
I received my ottoman in the timescales I had been advised of and I'm delighted with the item.
The quality and workmanship is second to none.

18 May 2026
Unprompted review
Rated 3 out of 5 stars

I have given 3 stars as there was a…

I have given 3 stars as there was a pull in the material at the top of the foot stool and suprised it passed checks before being dispatched.

30 April 2026
Footstools & More logo

Reply from Footstools & More

Hi Julie the fabric is made up of lots of 'pulls' with it being a boucle. However, I'm sorry we didn't spot it and thanks for your feedback!

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