Foresters Financial Reviews 

1,050
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 370 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional staff, who are described as knowledgeable, professional, and patient, making complex financial information easy to understand. Many people appreciate the personalized guidance and clear explanations provided, which helps them feel informed and confident in their financial decisions. The overall service is frequently praised for being efficient, supportive, and non-pressured, with many finding the process smooth and straightforward. However, some customers also noted challenges with contacting the company, experiencing long wait times and difficulties reaching representatives. Others found certain processes, like account updates or cancellations, to be frustratingly slow and complicated, requiring multiple steps and extensive paperwork. Some also mentioned issues with navigating the website or managing their money online.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, professionalism, and... See more

Customer service

Customers had positive experiences with customer service, praising the amazing and helpful support received,... See more

User experience

Reviewers highlight positive aspects of user experience, with many customers reporting great overall... See more

Service

Customers consistently note positive experiences with service, often highlighting the helpfulness,... See more

Customer communications

Users describe ambiguous interactions with contact, with some customers praising good communication from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We used Forrester's for our children's child trust funds. Our eldest recently turned 18 and our consultant has been amazing in helping him decide what to do, explaining all the different ISAs and the... See more

Rated 5 out of 5 stars

It's great that Foresters Financial follow up with an in-person conversation after the CTF has matured. Jade was great. She explained in simple terms what my 18 year old's options are.

Rated 5 out of 5 stars

I have had a very positive experience working with Mark Leach. He is extremely knowledgeable and took the time to explain my options. He did not pressure me into making a decision on the spot. I would... See more

Rated 5 out of 5 stars

Lucy Gardiner was wonderful . She was patient and explained all of the financial options available to me and my son now he has turned 18. She was very informative and he was able to make decisions... See more


Company details

  1. Money & Insurance

Written by the company

We are an international financial services provider that begun in 1874 to provide access to life insurance for working families. Nearly 150 years later we have more than three million customers and members across the UK, Canada and the USA. One thing has remained constant and that is our commitment to help improve family well-being, and each year we invest millions into causes that can do so. Here at Foresters Financial we provide financial solutions and insurance options that make a difference. Helping is who we are. When you become a member at Foresters Financial not only do you have access to expert financial support but also a long list of valuable member benefits. These benefits include the opportunity to give back through volunteering efforts and community grants. Sign up today at foresters.com


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1k reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 14% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(1,050)

337 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My advisor is Anitha Katikaneni.

My advisor is Anitha Katikaneni.
I was introduced to Forester Life by my cousin,a very long standing customer.
I found Anitha to be extremely helpful and patient, explaining everything more than once in basic easy to understand language. I felt at ease with her from the beginning which helped me a great deal.
Thank you Anitha.

6 August 2026
Unprompted review
Rated 5 out of 5 stars

My advisor Tim is always easy to reach…

My advisor Tim is always easy to reach and gives freely of his time. He is keen to ensure I am happy with decisions and explains all aspects of the business very clearly. I have every confidence in investing with Foresters and Tim is a delight to work with.

3 August 2026
Unprompted review
Rated 5 out of 5 stars

Annual meeting with Cheryl

Had my yearly meeting today with Cheryl Phillips to check everything is as it should be. It went super smoothly, Cheryl was as friendly as always and makes finances feel like the easiest thing in the world. I would highly recommend Foresters Financial (and Cheryl) to anyone looking at saving for the future.

3 August 2026
Unprompted review
Rated 1 out of 5 stars

You can stop ripping people off your …

You can stop ripping people off your a bunch of thieves and and no wonder why you are very financially stable because you steal so much money from people the very people who made you rich you steal what ever else they have a bunch off cut throat people I hope and pray you meet your demise.

10 June 2026
Unprompted review
Rated 5 out of 5 stars

I have had a very positive experience

I have had a very positive experience working with Mark Leach. He is extremely knowledgeable and took the time to explain my options. He did not pressure me into making a decision on the spot. I would highly recommend him to anyone looking for trustworthy financial advice

28 July 2026
Unprompted review
Rated 5 out of 5 stars

Cheryl Phillips was exceptional!

Cheryl Phillips was exceptionally helpful. Took time to explained the consepts I didnt understand and answer all my questions providing unbiased advice and information, allowing me to make my own informed decisions. Thank you so much!

30 July 2026
Unprompted review
Rated 5 out of 5 stars

My experience was great

My experience was great. I had talked to Lee Conor who made my options very clear and their advantages and disadvantages. He had also helped me navigate the website for the option I had chosen and made the whole process easy to follow and understand.

30 July 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

It's great that Foresters Financial follow up with an in-person conversation after the CTF has matured. Jade was great. She explained in simple terms what my 18 year old's options are.

29 July 2026
Unprompted review

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