I received the necklace and was not happy with how it was done. I reached out twice to discuss what can be done and no one responded back. Would not recommend. There is no customer service and somethi... See more
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The confirmation email regarding the submitted artwork really made me feel like they wanted to get it right. When the keychains arrived, they looked just like the drawings we submitted!
Loved the idea of turning a 17 year old drawing into a forever charm. I was very anxious to receive the charm & if it was going to be close in appearance.. IT WAS A PERFECT MATCH!! I couldn't be happ... See more
Company replied
My daughter spotted you online and said it was a lovely idea. She had my grandson's first drawing of a "human" on the fridge so I took a snapshot and sent it to be made up, keeping an open mind as to... See more
Company replied
Company details
Written by the company
Forever Drawn is a business that captures moments of complete creativity, freedom, and childlike imagination in a beautifully crafted piece of jewellery using your child’s favourite drawing. Our dedicated team is here for you. We’ll create bespoke jewellery that you’ll love and cherish for a lifetime, and thanks to our exceptional customer service and high-quality products, we know that we can capture that perfect moment with style and integrity – and provide you with something that will immortalise your child’s art forever.
Contact info
United Kingdom
- support@foreverdrawn.com
- foreverdrawn.com
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Replied to 33% of negative reviews
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Very happy with the purchase!
I got one necklace and 2 keychains of a drawing my 4 year old did and we absolutely love them!

Reply from Forever Drawn
Terrible product no customer service…
The following was sent on May 16th to support(at)foreverdrawn(dot)com
To whom it may concern,
With all due respect this necklace I received is a disgrace. I had reservations when uploading a picture and not receiving a mockup of what the necklace would look like. I am embarrassed to have purchased and received such an item. Please make this right. Order number 3267.

Reply from Forever Drawn
It is absolutely georgeous
It is absolutely amazing. Couldn't wished for more acurate depiction of my son's drawing. Communication was great all the way through and was received faster than I would have thought. Great job and thanks for everything. Will order again for sure.

Reply from Forever Drawn
Exactly as advertised!
Exactly as advertised! I got the necklace and it looks just like the drawing I submitted. I am super pleased with the end result. Will definitely order again. It also arrived earlier than I thought it would.

Reply from Forever Drawn
10/10 would recommend
The product is beautiful and the customer service is excellent. Would definitely recommend getting something here.

Reply from Forever Drawn
Item as advertised
Ordered a keychain in gold with my son's drawing. Turned out beautifully.
Very cute and special but too fragile to use
Very cute and special and very accurate to the picture. Unfortunately, we don’t feel that we can use it because it is so thin and fragile. It was supposed to be a keychain on daddy’s car keys, and the drawing was of our family with long stick legs - the legs are so thin and bendable that he worries they will snap if he puts them in his pocket. I was hoping when they made it it would be thickened enough or little horizontal connecting lines added in order for it to be used as a keychain.

Reply from Forever Drawn
Total scam. Don't waste your money
I purchased my items on November 27, 2023, with the guarantee that they would be here by Christmas. They were "shipped" on December 12, 2023. It is now January 5, 2024, and not only do I not have my items, there is no indication that they even exist. Customer service is less than worthless, able to provide no useful updates and continually claiming that I bought my items on November 28, 2023, which I think was an attempt to get out of the shipping by Christmas guarantee. Customer service rep Pasquale Mallone has been my point of contact, to my everlasting disappoinement. All they have told me so far is that my items weren't "lost" and I should be getting another update shortly (over a week ago). I have not gotten another update. I have asked about a refund which they are clearly reluctant to do, so I am going to initiate a dispute with my credit card compant shortly. And, even if/when the items do get here, I have no guarantee that they will look the way they should -- to say nothing of them being a severely late Christmas present. I cannot overstate how much you should not do business with this company.
EDIT: responding to the reply below, if this wasn’t a scam, why did I continually get told by the customer service rep that my order had been placed on November 28—which just happened to be one day after the here by Christmas guarantee—instead of November 27, which I can prove I did? Why did the tracking number never give me any updates at all, including that the package was sent to the courier? Why did the customer service rep tell me my package wasn’t lost and promise to update me, and you only refunded me after I posted this review without updating me for a week?
Scam. Avoid. Your money is better spent elsewhere.

Reply from Forever Drawn
Great gift
I was hesitant to do this because I have no technical skills. They made it extremely easy to order. My daughter loved her special necklace and was amazed how it looked just like the silly 4year olds sons drawing. I was pleasantly surprised that it was connected to a necklace. I was under the impression it was just a charm. Thanks for a great Christmas gift.

Reply from Forever Drawn
I inquired about the shipment of my…
I inquired about the shipment of my order because I was informed that I would be receiving it shortly. It never arrived and inquired multiple times and each time I got the same answer that it had shipped but the updates were not indicating that. After a few weeks of inquiring I was told that the shipment was lost and they were sorry and they would refund my money. They did refund my money but then emailed me that they found the shipment and I also received the jewelry. While I received what I ordered and I appreciate that, the angst of wondering where it was at this time of year was too much. I plan to order from them again because my mother loved the piece.

Reply from Forever Drawn
Unique and one of a kind
Forever drawn provides high quality representations of artwork transformed beautifully into jewelry for loved ones. They responded to my questions quickly, and were very proactive in helping me. The jewelry was packaged well and shipping was fairly accurate to the dates shown during checkout. Would recommend for unique family gifts.

Reply from Forever Drawn
Necklace is huge
It’s really big. I wish had gotten the chance to approve or disapprove before it was made. Disappointed.

Reply from Forever Drawn
Good concept
Good concept. Difficult to order and be certain of how your request comes across until you have the final product. It would be nice to see a mock up of how the design will work. They email back and communicate quickly.

Reply from Forever Drawn
I was not happy with the final product
I was not happy with the final product. Poor quality and looked nothing like the picture. It is not wearable. I am very disappointed.

Reply from Forever Drawn
Precious keepsake
My daughter spotted you online and said it was a lovely idea. She had my grandson's first drawing of a "human" on the fridge so I took a snapshot and sent it to be made up, keeping an open mind as to quality and production. Well I am impressed, it is absolutely charming. My daughter is going to be surprised for Christmas with a beautiful and creative little reminder of her precious boy's first picture

Reply from Forever Drawn
It is gorgeous
It is gorgeous, great quality and a great replica of my daughter's drawing

Reply from Forever Drawn
Perfect match
Loved the idea of turning a 17 year old drawing into a forever charm. I was very anxious to receive the charm & if it was going to be close in appearance.. IT WAS A PERFECT MATCH!! I couldn't be happier with my purchase. The overall time from ordering to receiving was about 3 weeks. Very pleased with the ease of ordering, received constant updates, shipping was quick. I would highly recommend Forever Drawn & will be ordering again.

Reply from Forever Drawn
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