What a fantastic little company this is. I've bought quite a few things and the quality of their products is of a very high standard. Excellent customer care and a great product. What else do you ne... See more
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The items were dispatched really slowly. I ordered a pair of trousers and a jacket to wear as a suit, and both were the same material and colour but they were slightly different in colour.... See more
Company replied
FormandThread, can I please have my refund as I’ve been waiting since the 13th March. Yes delivery and goods are great but you are letting yourself down with long waiting times for a refund (I am over... See more
Company replied
Perfect for simple staples and some standout pieces, I always get compliments on my overshirts and just love that I’ve found an indy brand that makes well-produced items from good quality materials at... See more
Company details
Written by the company
Shop Form&Thread for premium menswear clothing. Mindfully sourced from ethical factories using the finest materials. Transparently priced, slow fashion for men. Worldwide shipping. Free Worldwide returns.
Contact info
35 Coal Drops Yard, N1C 4DQ, London, United Kingdom
- hello@formandthread.com
- formandthread.com
4.0
Great
147 reviews
Replied to 80% of negative reviews
Typically replies within 2 weeks
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Lovely brand
Lovely brand. Outstanding quality products. Pricey, perhaps, but I’d prefer to have a couple of Form&Thread shirts over a wardrobe of “fast fashion” shirts.
9 August 2022
Unprompted review
Reply from Form&Thread
Hi Jake, Thanks so much for the awesome review. Great to hear your feedback and appreciation of the quality of our products - Holly :)
Perfect jackets and over-shirts for the…
Perfect jackets and over-shirts for the more mature guy, real stylish & high quality stuff, great customer service.
Simon
1 May 2022
Unprompted review
Reply from Form&Thread
Hi Simon, thank you for taking the time to leave such a lovely review. Great to hear your feedback regarding the quality and style of our garments. Holly :)
Not the easiest of returns but great…
Not the easiest of returns but great communication with customer support who were also very helpful.
25 July 2022
Unprompted review
Reply from Form&Thread
Hey! We were so sorry to hear you had trouble using our returns portal however, great to hear we managed to resolve the problem for you. Thanks again for shopping with us! Holly
Great customer service
I ordered a sale item online and the purchase was confirmed, but while I was awaiting confirmation of despatch, I was emailed to be told that my item was in fact out of stock. However, I was offered a higher-priced replacement at no extra cost, and that arrived next day. It's a great shirt too.
18 July 2022
Unprompted review
Reply from Form&Thread
Hi Russell! Once again, I am sorry we were unable to fulfil your original order, however, I am so happy to hear you were pleased with your alternative overshirt :). Thanks so much for taking the time to leave a lovely review. Holly
As good as it gets!
Purchased overshirts, trousers and tee over the last year. Thoughtfully designed pieces in lovely colours. Top notch quality. Well priced. Will be back again!
18 July 2022
Unprompted review
Reply from Form&Thread
Hi Harvey, thank you for your continued support and lovely feedback, it's greatly appreciated! We look forward to having you shop with us again :) Holly
Now my go to brand over Folk and UW
Now my go to brand over Folk and UW. Beautifully cut clothes in great colours along with excellent customer service.
8 July 2022
Unprompted review
Reply from Form&Thread
Thank you for the great review, Doug! We are so happy to have you shop with us, thanks for the support! Holly :)
Lovely stuff
Lovely, stylish items made with obvious thought, care and attention. Lovely range of colours, something for everyone. I received my item but needed to exchange the size. All very clear the process to do this, returned, processed and exchange item on the way. Holly kept me up to date with info....can't wait for item to get here now...great job F& T...keep up the great work🙂
22 June 2022
Unprompted review
Reply from Form&Thread
Thanks for taking the time to leave such a wonderful review, Tristan! It is fantastic to hear that you appreciate the care and attention we put into our products and services and we look forward to having you shop with us again! Holly :)
Super helpful and efficient.
22 June 2022
Unprompted review
Reply from Form&Thread
Thanks for the review, Jamie! - Holly
Reply from Form&Thread
Thank you for taking the time to leave this nice review! - Theo :)
Consistent good quality and well…
Consistent good quality and well fitting. I know if I buy a piece it's something that is going to last and regularly buy in multiple colours/styles. Couldn't recommend this brand more.
3 June 2022
Unprompted review
Reply from Form&Thread
Hi Ewan, thank you for your continued support, it means a lot to us! And thank you for leaving this great review! - Theo :)
I ordered the jacket payment was…
I ordered the jacket payment was taken...I had to chase up delivery only to be told it was out of stock..not very good service and was very disappointed with the way its dealt with
29 May 2022
Unprompted review
Reply from Form&Thread
Dear Ms Howarth,
Once again, please accept our sincere apologies for the Gallery Jacket being unavailable due to a system error and I am so sorry to hear you were disappointed with the way the situation was dealt with.
After reviewing the conversation, I can see that a request for further sizing information was made as customers can often size down in this particular garment given its relaxed fit. Failing this, a full refund would be processed which I can see was actioned immediately after your e-mail declining an alternative size or product.
As a small independent company, our customer's journey is hugely important to us and we are extremely sorry for any disappointment caused.
Best wishes,
Holly
Great clothes and fantastic service
Great clothes and fantastic service. Couldn’t recommend highly enough.
25 May 2022
Unprompted review
Reply from Form&Thread
Thank you for the great review Nick, super kind of you! - Holly :)
Great clothes and service
Great clothes and service, always a pleasure to visit
6 May 2022
Unprompted review
Reply from Form&Thread
Thanks for leaving such a lovely review, Alistair! - Holly
This is my favourite shop in London
This is my favourite shop in London. I have now purchased 6 jackets from Form and Thread. Not only is the website user friendly… the in store experience is special. Make sure you get one of the products in your wardrobe.
5 May 2022
Unprompted review
Reply from Form&Thread
Hey! Thank you so much for the wonderful review, sounds like you are building quite a collection of ours :). Your continued support is hugely appreciated and we look forward to seeing you in-store soon! Best wishes, Holly
Everything went perfectly well will buy…
Everything went perfectly well will buy more !!
30 April 2022
Unprompted review
Reply from Form&Thread
Thanks so much for the review Rodolfo! :) - Holly
Great basics for creative professionals
As a creative professional it’s hard to find styles that are client-ready and legitimately cool. Form and Thread hits the mark with stylish basics that defy category. Customer service is great, too.
29 April 2022
Unprompted review
Reply from Form&Thread
Thanks so much for the awesome review Adam! We think they're pretty cool too:) - Theo
Great quality products
Great quality products, delivered quickly. Significantly better quality fabrics and stitching than the average high street brand as they are designed to last.
28 April 2022
Unprompted review
Reply from Form&Thread
Thank you for the review Euan! We certainly put a lot of effort into making sure we use only the best materials and manufacturing processes for our products, so it's brilliant to see this effort is appreciated, thank you - Theo
Reply from Form&Thread
Thanks for the review Janice! Great to hear your thoughts on our shirts :) Best wishes, Holly
One little thing
well satisfied,
unfortunately notice color changes due to light
28 April 2022
Unprompted review
Reply from Form&Thread
Hi Max - Thanks for shopping with us!
Really appreciate the feedback on colours. It’s natural that colour perception of a physical product may vary slightly when viewed in contrasting light conditions - bright daylight vs dull artificial light for example. Hope this hasn’t spoilt your enjoyment of your F&T pieces!
Thanks again for supporting us and taking the time to feedback. Look forward to having you shopping with us again in the near future!
Best wishes,
Holly
F&T make no-nonsense great quality…
F&T make no-nonsense great quality basics for men in a wide range of styles and colours. Friendly knowledgeable service at the store in Kings Cross and good to know that materials and garment process are sustainably sourced and ethically driven. Sizing is true to size and once you know your size, you can order online with complete confidence.
28 April 2022
Unprompted review
Reply from Form&Thread
Hey! Thank you for taking the time to leave such an awesome review, that is so kind of you :). It's fantastic to hear your thoughts and we thank you greatly for your continued support :). Best wishes, Holly
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