Formula Botanica Reviews 2,400

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 107 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products and the overall user experience, highlighting the well-structured and easy-to-follow courses. Many appreciate the helpful and supportive staff, including tutors and the online community, which contributes to a positive learning environment and builds confidence in formulating. However, some people were dissatisfied with the course structure, finding it chaotic and poorly organized, particularly in the advanced diploma. A few other people also felt that the grading process for final projects was inconsistent and biased, especially concerning formulations for specific hair types, noting a lack of understanding from graders regarding diverse needs.

What people talk about most

Product

Reviewers mention positive feedback about product. Customers consistently express satisfaction with the... See more

User experience

Users describe positive interactions with the user experience, highlighting the flexibility of studying... See more

Staff

Consumers find staff to be positive, highlighting their helpfulness, support, and quick responses. Many... See more

Quality

People report positive experiences with quality. Customers consistently praise the high standards and rigor... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the support, guidance, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Content and step by step guidance was really good.. Online community support and tutors responded well. FM also gave lot of space for new formulators to explore their choices. The Extension that... See more

Rated 5 out of 5 stars

I am very happy that I stumbled upon the FB website a few years ago. I read many of your interesting blog posts, but I am even happier that I found the courage to join the FB School. I love your way o... See more

Rated 5 out of 5 stars

I totally enjoyed my experience in taking the Certificate in Cosmetic Stability Testing. Helped with what stability tests that you can easily do at home in your lab. Lots of great information. Really... See more

Company replied

Rated 5 out of 5 stars

Being a student of formula botanica has changed my carrier and mind. I have been studying on on organic formulator which was my dream as i was starting my brand and now i have a graduated, I will be m... See more


Company details

  1. #6 of 126 best companies in Educational institution
  2. #5 of 134 best companies in Cosmetics shop
  3. #1 of 8 best companies in School
  4. #3 of 60 best companies in Skin care clinic
  5. #7 of 68 best companies in Wellness centre

Written by the company

Formula Botanica is the world's leading online teaching institution for organic formulation and indie beauty entrepreneurship. We are on a mission to teach the world to formulate. We empower our 20,000+ students with the skills to change their lives through organic skincare and haircare. Formulating organic cosmetics with plants, flowers and herbs is an amazing, empowering skill that anyone can learn. Let us teach you how to become a formulator and organic skincare or haircare entrepreneur.

Formula Botanica

Written by the company

Organic Cosmetic Formulation School
Empower yourself by becoming a professional organic skincare formulator and create beautiful botanical lotions, serums and balms to use yourself or to sell. Become part of the global green beauty movement, embracing naturals, wellness and sustainability. Enrol with Formula Botanica to receive a 5-star online education in organic skincare and haircare formulation and beauty business entrepreneurship.

30-Day Money Back Guarantee

We will refund you at any time within the first 30 days of your purchase, as long as you haven't completed more than 25% of your course.

We will refund you at any time within the first 30 days of your purchase, as long as you haven't completed more than 25% of your course.
We are very flexible and want to work with you to make sure that you are happy with our courses.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

My experience with Formula Botanica has…

My experience with Formula Botanica has been transformative — both professionally and personally.
This program did not simply teach me how to formulate; it trained me to think critically about product safety, preservative systems, dermal limits and regulatory responsibility. The level of detail required pushed me beyond my comfort zone and strengthened my technical competence. I did not pass my final project on the first attempt, and that was emotionally challenging. However, the constructive feedback I received was thorough, professional and genuinely aimed at helping me improve. Those moments of refinement were the most valuable part of my journey. Through perseverance and deeper study, I developed a much stronger understanding of formulation science and safety. Passing my final project with a high score was not only an academic achievement — it represented growth, resilience and mastery. Formula Botanica maintains high standards, and I now understand why. Those standards prepare students to become responsible, confident and competent formulators.
I am proud to be a graduate, and grateful for the knowledge, discipline and confidence this course has given me.
I thank you all from the bottom of my heart🙏🏾

27 February 2026
Rated 5 out of 5 stars

It is a wonderful experience

It is a wonderful experience. I was somebody who just knew some kitchen beauty hacks and tips. But gradually turning yourself into a professional formulator is awesome. The courses is Formula Botanica is very structured and could start from basic to advanced level. And a great community to help you even with silly doubts. I am enjoying my journey here and they are making me more and more confident each day!

27 February 2026
Rated 5 out of 5 stars

Formula Botanica is a Natural Leader in the Organic & Natural Skincare Sector

Without a doubt, the Formula Botanica Team and Courses are SUPERB! This should stand out to you as an indication that your investment and involvement with Formula Botanica is worth every single cent and more. I came across Formula Botanica long after I started my natural skincare entrepreneurial journey, BUT I have learnt soooooo much for doing courses, having access to "The Lab" and using Formula Botanica as a "Continuous Professional Education" forum.

I'm absolutely certain that anyone attending a Master Class or engaging in the courses to become a serious formulator will derive far more than they could dream off. Go for it - "Become a Formula Botanica Formulator"!

With Warmest Regards, Fernanda

22 February 2026
Rated 5 out of 5 stars

Great flexible learning

I had a delightful, comfortable, and adaptable learning experience with Formula Botanica, and I truly appreciate their hands-on approach with each and every student they provide.

7 February 2026
Rated 5 out of 5 stars

A wonderful and useful course!

I love reflecting on the "Diploma in Organic Skincare Formulation" course, which I just graduated with distinction, and I think it was an incredibly beautiful and useful journey.
The program has a very good structure, with an excellent ratio between theoretical information and practical requirements. I really appreciate the rigor of the information provided and its clarity.
The resources provided are valuable, detailed and ensure a very enjoyable and meaningful study period. The tutors are well-trained, with a warm approach and amazingly quick responses.
In addition, you can learn continuously, even after graduation, as you stay in touch with the community, which means a lot to me!
I am delighted to be a graduate of Formula Botanica and I highly recommend it.

30 January 2026
Rated 5 out of 5 stars

I have just completed the Chocolate Spa…

I have just completed the Chocolate Spa Products certificate and am working towards completing the Diploma in Organic Skincare Formulation. I am enjoying these courses and love the easy format in which they are presented. Thank you Formula Botanica!

30 January 2026
Rated 5 out of 5 stars

Without a doubt

Without a doubt, this course is the most exceptional one I've ever attended. The combination of theory and practice is incredibly strong, ensuring that by the end, you'll confidently be an advanced formulator.

26 January 2026
Unprompted review
Rated 5 out of 5 stars

Clear and Well Structured

The course was clear and well structured. They provided useful instructions for every stage. Video interviews with resources person made complex and a lot easier to understand. They also provided workbooks and other tools to get you started. I’d definitely recommend to anyone considering a course in the beauty business

24 January 2026
Rated 5 out of 5 stars

Blend of knowledge…

The courses were full of all the essential things that one should keep in mind when starting a proper lab.
The teachings were given in a simple but the same moment professional and very helpful way .
Keep doing the great job

18 January 2026
Rated 5 out of 5 stars

This course was wonderful!

I am taking 3 courses at Formula Botanic and have just completed the first in organic skincare formulation. This class was wonderful! I just loved it. I thought the learning modules were laid out beautifully, and were very easy to follow and understand. There was always access to ask questions and get feedback. Additionally, there are monthly webinars to join for further accountability, blog posts where you can get more information and details on a specific topic, and loads of other resources at your finger tips! I'm very happy I chose to study with Formula Botanica. I'm looking forward to diving into my next 2 courses.

15 January 2026
Rated 5 out of 5 stars

I loved doing my Diploma in Hair and…

I loved doing my Diploma in Hair and although I had a set back last year with Breast Cancer and couldn’t do my course as soon as I was well enough I was back on the course and determined to finish it, which I did well in time, because I had two years to do it. I love the formulas and because of what I have been through has made me see things differently and now I want to formulate for people who have a problem eg a balm or cream for improving scars etc. As always the team have been very informative in their videos and you can ask questions in the tutor forum or in the classroom. Keep up the good work in getting people formulating natural hair and skin products.

19 January 2026
Rated 5 out of 5 stars

Above and Beyond - more than 5 stars!

I cannot rate Formula Botanica highly enough.
Their courses are outstanding - the level of attention to detail, support, content, classrooms - everything is superb!
And it's so much fun learning with them, too.
I very much recommend Formula Botanica to anyone interested in formulating Organic Skincare.

10 January 2026
Rated 5 out of 5 stars

An excellent in-depth course…

I really enjoyed the course in cosmetic stability testing at formula Botanica. It was so detailed and in depth and gave so many systems on how to do stability testing at home and what needs to be outsourced. I feel confident in following through with what I learnt in order to comply with EU regulations and even any regulations throughout the world.

7 January 2026
Rated 5 out of 5 stars

The teachers and tutors are amazing

The teachers and tutors are amazing. I'm so grateful. The care that goes into the online courses is outstanding. The course is packed with resources, information; it's relevant, and it's fun. I now have the confidence and the knowledge I needed to make my skincare dream a reality. I feel proud and excited for what's to come. Thank you ALL at Formula Botanica!

26 December 2025
Rated 2 out of 5 stars

not great not terrible

I've taken a lot of online courses and this one probably has the worst least intuitive least warm and inviting structure of any of them.

There's only one instructor in any of the videos and she speaks in a very monotone voice. There's no lifetime course access. The course doesn't begin by introducing you to the tools of the trade...as a matter of fact that info is kind of tricky to dig up, but you'll need to dig it up because it will be referenced even though they didn't introduce it to you...

The downloads with each module are not consistent with their formatting. They really really push starting a business which should be its own separate course not half of the material of an intro course. I was really hoping to learn how to work with colloidal oatmeal, CBD, and other therapeutics but no, instead we get material on branding for some reason.

All in all the general impression is that it's just chaotic and poorly structured and not great at being engaging and if I had done more research I would have chosen a different school altogether.

1 November 2025
Formula Botanica logo

Reply from Formula Botanica

Hello Erica,

As this review was submitted through Trustpilot without verification of a student account, we were unfortunately unable to identify your records. We requested further information through Trustpilot so that we could locate your student account, but this information was not provided and we have therefore been unable to retrieve details about your learning journey with us.

Understanding which of our courses you may have taken, or whether your experience relates to one of our free trainings, would help us better interpret your experience and the context of your feedback.

If you are open to it, we would genuinely welcome the opportunity to hear from you directly so that we can better understand your perspective and support you where possible.

Kind regards,

Rated 5 out of 5 stars

I really enjoyed the course

I really enjoyed the course. It was very detailed, and I learned a lot. I was surprised to learn how much there is to know about cosmetic preservation, what I need to do in my lab and the legal requirements around the world.

Thank you, Formula Botanica!

18 December 2025

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