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FortNine Reviews 444

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TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide selection of products available, often at competitive prices, and appreciate the excellent service received. Many consumers highlight the fast and efficient delivery, noting that items arrive promptly and in good condition, making the overall purchasing process smooth and reliable. However, some customers experienced issues with their orders, including delays in processing or shipping, and occasional discrepancies between advertised stock and actual availability. A few people also mentioned dissatisfaction with product knowledge from customer service representatives or strict return policies for installed items.

What people talk about most

Product

People report positive experiences with product, often highlighting the wide selection, competitive pricing,... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many customers praise the ultra-fast shipping,... See more

Price

Reviewers highlight positive aspects of price, with many praising the great and reasonable prices, often... See more

Order

Customers had ambiguous experiences with order. Many reviewers praised the smooth ordering process, accurate... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently describe the service as... See more

Based on these reviews

Rated 5 out of 5 stars

FortNine always does a good job but Purolator is the rotten apple at times. Price and selection are top notch here, shipping times are predicted before purchase which is great but.. Purolator is a cou... See more

Rated 5 out of 5 stars

U guys are awesome…always great pleasure when purchasing or returning products for refunds. Shipping is outstanding…arriving promptly and in great condition…never ever had an issue. Super variety o... See more

Rated 5 out of 5 stars

Called a local shop, no answer, so left a message. Decided to assess other options on-line for what I wanted to buy local. Even after calling FortNine talking to someone immediately to validate the... See more

Company details

Information provided by various external sources

Canada's online powersport store. Previously Canada's Motorcycle

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

444 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Good

Shipped quickly, prices were low. All good.

11 November 2025
Rated 4 out of 5 stars

Great range of products

Great range of products, slightly disappointed that you didn't have an item which was said to be in stock on your website.

10 November 2025
Rated 5 out of 5 stars

FortNine always does a good job but…

FortNine always does a good job but Purolator is the rotten apple at times. Price and selection are top notch here, shipping times are predicted before purchase which is great but.. Purolator is a courier company that acts like Canada Post (yes they own Puro). Why anything takes just as long or longer is a mystery. Shipping is still free over 49 dollars so theres that!

11 November 2025
Rated 5 out of 5 stars

F9 Canadian Owned

Good quality products, variety of selection, competitive pricing, timely delivery.
Ryan F9 YouTube videos are fun, informative and super relevant.
Canadian owned!

11 November 2025
Rated 5 out of 5 stars

I found the particular sized tire for…my Gravel Bike

I found the particular sized tire for my bike I was looking for and it was at a good price. Even better was the free shipping The tire came quicker than expected and was exactly as advertised. I will order another as needed and anything else that catches my eye.

13 November 2025
Rated 5 out of 5 stars

Great communication and service

I was informed of a mistake made where one of my items would not fit my snow machine as advertised before it shipped. This allowed me to modify my order without having to deal with a claim and return.

10 November 2025
Rated 5 out of 5 stars

Great Customer Service

When there was a problem with the shipping, I really appreciated that somebody from Fortnine called me to get it all sorted out. I could actually understand them and they were great.

9 November 2025

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