Reply from For Traders

May 26, 2026

Thank you for sharing your experience, and we're genuinely sorry to hear this has been so frustrating. We'd like to address both points you've raised as honestly and clearly as possible.
On the inactivity rule, we want to be transparent: inactivity days are counted from the moment a position is closed, not opened. Opening a trade alone does not reset the inactivity timer, only closing a trade does. This is an important detail that we acknowledge isn't always immediately obvious, and we're sorry if it wasn't clearly communicated to you beforehand.
We genuinely want to understand what happened in your specific case, because the details here really matter. We'd encourage you to reach out to us directly at support@fortraders.com with your account details so our team can review the full timeline and make sure everything was handled correctly.
We're not here to work against our traders, we want to find the right outcome for you.
Best regards,
For Traders Team

Reply from For Traders

May 20, 2026

Hello, we're sorry to hear about your experience. We understand how frustrating it can be to spend months completing an evaluation only to face issues during the KYC process. KYC verification outcomes can vary depending on the provider, region, and document requirements, even if verification worked successfully with other firms. We encourage you to contact support directly via live chat or support@fortraders.com so the team can review your case and clarify whether any additional steps or options may be available.

Best regards,

For Traders Team

Reply from For Traders

May 20, 2026

Thank you for taking the time to share your feedback, we're truly sorry to hear about your experience with the KYC process, and we understand how disheartening this must feel after investing your time, effort, and money.

We want to be transparent with you about how our verification process works.

KYC (Know Your Customer) verification is a legal and regulatory obligation we are required to fulfill before entering into any contractual relationship or processing any payment. It is not something we can bypass or skip, and it exists to protect both our clients and the integrity of the platform.

Our verification process is handled through a third-party identity verification system (Veriff), which means that the outcome of each attempt is determined automatically based on the document quality, data consistency, and technical requirements set by that system, not by us manually rejecting your documents. This is also why we may not always be able to share the specific technical reason for a rejection, as that information is generated and controlled by the third-party provider.

We do recognize that a two-attempt limit feels restrictive, and we genuinely empathize with how frustrating that is when you believe your documents are valid. However, this limitation is part of our compliance framework, and it is not applied arbitrarily or as a way to avoid working with traders.

We want to assure you that denying payouts or removing genuine traders is absolutely not our goal, our business depends on successful, legitimate traders, and we take no pleasure in situations like yours.

If you haven't already, we'd encourage you to contact us directly at support@fortraders.comand request a manual review of your case. While we cannot guarantee a different outcome, we are committed to making sure every case is treated fairly and that you receive a proper, human response, not an automated one.

We're sorry this has been your experience, and we hope we get the chance to make it right.

Best regards,
For Traders Team

Reply from For Traders

May 20, 2026

Thank you for sharing your experience, and we genuinely understand how frustrating this must feel, especially after the hard work you put into passing your challenge and reaching your profit target. We'd like to take a moment to address this directly and honestly.
What you've described relates to how the trailing Max Drawdown interacts with reward requests, and we want to explain this as clearly as possible.
On accounts with a trailing Max Drawdown (such as the FAST and Instant account types), the drawdown level adjusts based on the highest balance ever reached on the account. Importantly - and this is stated explicitly in our publicly available General Rules - withdrawals on these account types count as a loss against your drawdown calculation. This means that if your account reached a high of, say, $106,000, your trailing drawdown threshold moved upward accordingly. Withdrawing 3% (locking up the maximum DD to initial balance) can therefore trigger a breach if the resulting balance falls at or below the current drawdown threshold, regardless of what your original starting balance was.
This is not a hidden rule or fine print - it is documented clearly in our rules. We do acknowledge that this mechanic can be surprising if it wasn't fully clear at the time of your reward request, and we're sorry it wasn't better communicated to you beforehand.
That said, we'd genuinely like to look into your specific case. Every situation is different, and we want to make sure everything was handled correctly on our end. Please reach out to us directly at support@fortraders.com or via the Client Section with your account details, and our team will review what happened step by step.
We're not here to take anything from you, we're here to work with traders who are serious about their craft, and we want to make this right wherever we can.
Best regards,
For Traders Team

Reply from For Traders

May 20, 2026

Thank you so much for the kind words, this genuinely means a lot to our team! 😊

We work hard to make sure every trader feels supported, and it's great to hear that's coming through. We're rooting for you in your challenge, best of luck with your trading, and don't hesitate to reach out whenever you need us!

Best regards,
For Traders Team

Reply from For Traders

May 18, 2026

Dear Client,

We are sorry to hear about your experience and would like to clarify the situation.

As a firm, we are legally required to complete KYC (Know Your Customer) verification before entering into any contractual agreements or processing rewards. To ensure compliance and security, all KYC checks are conducted exclusively by our external verification partner, Veriff.

Please note that our team does not manually review KYC submissions, nor do we have access or authority to override, influence, or perform the background checks carried out by Veriff. Verification outcomes are determined independently based on their compliance procedures.

We understand your frustration and assure you that these checks are applied equally to all clients as part of our legal and security obligations.

Best regards,

For Traders

Reply from For Traders

May 15, 2026

Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations.

We take all trader concerns seriously and always strive to provide a fair and reliable trading environment for everyone.

If you would like to discuss your concerns further or provide any additional information, please feel free to reach out to us again directly. Our team will be happy to assist you.

Best regards,

For Traders Team

Reply from For Traders

May 15, 2026

Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations.

Our trading rules, including drawdown calculations, leverage conditions, and account parameters, are clearly outlined in our platform guidelines before purchase so traders can fully understand how the program works.

We understand that different risk management models may not suit every trading style. If you have any questions or believe there has been any misunderstanding regarding your account conditions, please feel free to reach out to us again directly. Our team will be happy to assist you and clarify any concerns.

Best regards,

For Traders Team