Great Range of Products. For anyone looking for some quality CBD products, then i definitely recommend this company - I'm experienced enough to know good CBD products when i see them. A gre... See more
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Review summary
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Reviews shaping this summary
Fantastic Service Overall. (Sorry I'm a bit late leaving this review). It's a 5 star review from me for FortuneFlavours. Great range of cbd products , prices are fair. I definitely recommen... See more
#### UPDATE ### Fortune Flavours have since been in touch, I now have received all products, plus some extra, for inconvenience, so very happy. I do love the product and hopefully they... See more
*Edit* After a brief explanation of why I had been waiting for so long for a reply, Antonio went above and beyond to rectify the issue and even offered me 50% off my next order and as well as se... See more
Company details
- #60 of 86 best companies in Health food shop
Written by the company
Specialising in the highest quality CBD products in the UK, we offer the fastest tracked delivery of any company on the market and the best customer service.
Contact info
United Kingdom
- fortuneflavours.shop
4.5
Excellent
971 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 69% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
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Reply from Fortuneflavours
Thank you so much for your feedback & 5★ review Alexander 💚
no item or refund. bad communication!
it’s been almost a month since I made my order and then didn’t receive it for a week. I then had to reach out to the company to ask where it was and only then did they tell me that my items were out of stock - I had ordered two different strains and they only sent me one with some extra of that one (sent without asking first whether this was adequate compensation) , so they still failed to deliver on one of my two originally ordered products. I flagged this to them and then had to chase *again*. they assured me that strain was now back in stock and they would be sending it to me. It’s been nearly 2 weeks since last correspondence and I still don’t have my item or a refund. Awful customer service. needs a lot of prompting and they use the excuse of being a family-run business, but in all honesty that is of no relevance when it comes to customer service and consumer law.
4 January 2026
Reply from Fortuneflavours
Hi there Em,
I hope you're well!
We have emailed you 4 times in the past weeks and have not received any response. Please ensure that you check your inbox or spam folder, as otherwise you may think we are not communicating with you, and this would explain the perceived lack of correspondence. When you get a moment, please reply to our emails.
To summarise what happened here, you were sent over 20g of flower for free, and you received a full refund on your order. I think most people would be sufficiently happy with this compensation for the delay you experienced, given that your original order was for only 7g.
When you get some time, please check your spam inbox to see all of the emails we sent you. If you have any other questions, feel free to message us at any point!
:)
Reply from Fortuneflavours
Thank you so much Rick, for your feedback & 5* review 💚
Very good A *********
23 January 2026
Unprompted review
Reply from Fortuneflavours
We are very happy that you liked it, thank you so much for your feedback & 5* review 💚
Fortune flavours
From the name of the company and price i paid i was expecting something that was tasty very disappointed with the product I recieved
16 January 2026
Quality products are at a good price.
Quality products are at good price.. easy to used discrete delivery and packed well too.
Site is well laid out simple and quick
13 January 2026
Reply from Fortuneflavours
Thank you so much for your feedback & 5* review Dotty 💚
Highly recommend
Really good quality, smells amazing, lovely buds, tried 4 different strains and I'm happy with them all. I was buying from my previous supplier for a while but the quality went down hill so I will be buying from fortune flavours from now on. Very pleased.
12 January 2026
Reply from Fortuneflavours
We’re so happy you liked it! Thank you so much for your feedback and 5★ review Bee 💚
Reply from Fortuneflavours
Thank you so much for your feedback & 5★ review 💚
Delivery takes too long
Delivery takes too long, and it's expensive.
Found few seeds on my flowers too
5 January 2026
Reply from Fortuneflavours
Jim, thank you so much for your feedback and 5★ review 💚
Great service prompt delivery goods…
Great service prompt delivery goods were as described will definitely use again
6 January 2026
Reply from Fortuneflavours
Meredith, we’re so happy you liked it! Thank you so much for your feedback and 5★ review 💚
Good service and high quality products
Good service and high quality products. Recommend
31 December 2025
Reply from Fortuneflavours
Thank you so much for your feedback & 5★ review Nathanael 💚
Reply from Fortuneflavours
Thank you so much for your feedback and 5★ review Chirelle 💚
Great product.
It made a lovely... Tea. I'm actually just gutted that they don't provide... Other types of tea... As I'm very satisfied with my purchase!
3 January 2026
Unprompted review
Reply from Fortuneflavours
Stephen, we’re so happy you liked it! Thank you so much for your feedback and 5★ review 💚
Reply from Fortuneflavours
Thank you so much for your feedback and 5★ review 💚
There was little to no delay with the…
There was little to no delay with the Christmas holidays, which was a welcomed surprise. The product has a sweet polleny fragrance and is a most pleasant experience to savour. Top marks!!
24 December 2025
Im up from 5am in pain most days and…
Im up from 5am in pain most days and with this product its helped with the long gaps between my prescriptions so over 4days and in freezing cold weather i was in less pain than what I was before receiving it
17 December 2025
Great product and fast delivery
16 December 2025
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