Fortunewheelz Reviews 

2,599
•
TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Their games are fun, customer service is great and redeeming your wins are fast.if things keep going this way for me I will definitely tell a bunch of other people to join.

Company replied

Rated 5 out of 5 stars

I have been playing at Fortune Wheelz for several months.. I have had great success and appreciate the customer service.. I was disappointed recently when my play level was demoted.. I was so close to... See more

Company replied

Rated 5 out of 5 stars

Been playing for about a year loved it Big selection of games payouts are fast Would love to be able to continue playing on this site but Oklahoma laws are stupid.

Company replied

Rated 3 out of 5 stars

Very disappointed that I bought two coin packages and wasn’t given any play time whatsoever. Today I bought a package which included $75 coins. I played minimum bet, average .25 and I never even go... See more

Company replied

Company details

  1. Gaming services

Written by the company

Fortune Wheelz Social Gaming Platform is a play-for-fun website. Get awesome prizes - shine brighter than other players in our games!


Contact info

You should know

3.8

Great

TrustScore 4 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(2,599)

1,588 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Game froze in the middle of bonus…

Game froze in the middle of bonus spins. Was locked out the game I was playing on. Support shows no record. Technical support fixed the issue loaded for one spin. Session error been showing for weeks now. With support excuse is cache and other nonsense. Tried 3 different devices same issue. Not worth the hassle after all the stuff that it takes to get verified. Would give it a zero if I could.

16 July 2026
Unprompted review
Fortunewheelz logo

Reply from Fortunewheelz

Hello,

We're sorry to hear about the technical issues and the frustration they caused. That isn't the experience we want for our users, and we'd like our Support Team to review the game session and your previous support interactions to better understand what happened.

We appreciate you taking the time to share your feedback.

Rated 2 out of 5 stars

I recently used this online gambling…and INVALID CODES

I recently used this online gambling platform and found the overall experience to be positive. The website is well-designed, easy to navigate, and offers a good variety of casino games and betting options. Registration was straightforward, and deposits and withdrawals were processed without major issues.

One of the platform's strengths is its user-friendly interface and the range of promotions available to both new and existing players. The games loaded quickly, and I appreciated the availability of responsible gambling tools that help users manage their spending and play responsibly.

There are, however, a few areas where the experience could be improved. Customer support was helpful, but response times could be faster during busy periods. Additionally, some bonus terms and wagering requirements could be explained more clearly to avoid confusion for new users.

Overall, this is a solid online gambling site that provides a good selection of games and a smooth user experience. With continued improvements to customer support responsiveness and clearer promotional terms, it could offer an even better experience for its players. I would recommend it to anyone looking for a reliable and enjoyable online gaming platform, while encouraging all users to gamble responsibly.

I feel horrible about writing this but I have just spend hours trying to figure out how to get a promo code. The websites want us to advertise for them in return we get a reward great. But hello could you please make it a lot easier to obtain and also make it a VAILD CODE,I tried two codes back to back straight out of my messenger I was not happy and still have not gotten anything from them yet… I hate to do it but time to delete app.. Good Luck to everyone else!

28 July 2026
Unprompted review
Fortunewheelz logo

Reply from Fortunewheelz

Hello,

We're sorry to hear this left you feeling so disappointed. We know how frustrating it can be when promo codes don't work the way you expect, especially after spending so much time trying to redeem them. Please reach out to our Support Team so they can review the codes with you and look into what happened.

We appreciate you taking the time to let us know about your experience.

Rated 1 out of 5 stars

I’d give it 0 stars if I could.

I’d give it 0 stars if I could.. I feel scammed. I won $125 from “free play” purchased $15 coin package to be able to redeem but I played it up to $350. Since I was only able to redeem $100 a day because I was at the lowest tier I ended up playing the $250 and when the redemption hit the account they only honored $25 because the money was won from the free games.. what a scam! Typically legit platforms will tell you you have X amount of coins you have to play through before you can redeem.

28 July 2026
Unprompted review
Fortunewheelz logo

Reply from Fortunewheelz

Hi,

We're sorry this experience left you feeling so disappointed. The platform is free to enjoy, and making a purchase is always optional.

If rewards earned through free play are reviewed under the Award Rules, the amount eligible for redemption may differ, and our Support Team would be happy to explain how this applied to your account.

Thank you for sharing your feedback.

Rated 2 out of 5 stars

Finally there is a class action law…

Finally there is a class action law suit against this game when I first started I won I was so happy because I never win now for the past year I can't get win anything not even the free giveaways they always give me freaking coins I've asked customer support what's going on they are dumb as rocks this game is falsey advertised promoting free sc amounts if you pay a certain amount and never getting what was advertised thank you casino high uppers.

28 July 2026
Unprompted review
Fortunewheelz logo

Reply from Fortunewheelz

Hi,

We're sorry to hear your experience has left you feeling this frustrated. Every play round on the platform is random and independent, and if you believe a promotion or reward wasn't applied as advertised, we'd like the chance to review your account and the specific offer with you.

Please reach out to our Support Team so we can take a closer look.

Thank you for taking the time to share your feedback.

Rated 4 out of 5 stars

It's a fun game and I have fun playing…

It's a fun game and I have fun playing but the downside a little bit to it is that you really don't hit and get the sweeps coins wish I believe they should make it easier to hit easier faster and bigger so we can continue playing but other than that I enjoy playing this casino

27 July 2026
Unprompted review
Rated 3 out of 5 stars

Be cautious

I like it has alot of games, fun to play, BUT I wouldn’t recommend anyone spending more than $50 in a month. Most games I have played don’t even give more the 0.06 cents when wagering 1 to 3. I played a game wagered for $16 a game and hit bonus and won $0! Now how is that possible. SMH! I’m a serious gambler and NEVER has a game given me 0 on a bonus. But play at your own risk. I was VERY disappointed but hey, chances we take when using these online games.

27 July 2026
Unprompted review
Rated 1 out of 5 stars

Worst casino

Worst casino. Made nothing with over $200 spent at this casino.

26 July 2026
Unprompted review
Fortunewheelz logo

Reply from Fortunewheelz

Hello,

We're sorry to hear the platform didn't meet your expectations. Every play round is random and independent, so results can vary naturally from session to session.

If you have any account-specific concerns, our Support Team will be happy to help.

We appreciate your feedback

Rated 2 out of 5 stars

Worst daily bonus

26 July 2026
Unprompted review
Fortunewheelz logo

Reply from Fortunewheelz

Hello! Thanks for letting us know.

We're sorry the daily rewards haven't met your expectations. We'd appreciate the opportunity to better understand what disappointed you, so please feel free to contact our Support Team and we'll be happy to review your experience.

We truly appreciate your feedback.

Rated 1 out of 5 stars

made 180 bucks from win they said promo…

Made 180 bucks from spins they said promo money gave me 25 bucks in gift card stole the other 155 from my balance after i paided for package with real money how is this promo place is a scam site that needs closed down and reported to BBC stealing peoples cash to cash themselves shady casino stay away please

19 May 2026
Unprompted review
Fortunewheelz logo

Reply from Fortunewheelz

Hi,

We're sorry to hear how frustrating this experience was. The platform is free to enjoy, and making a purchase doesn't automatically change how the Award Rules apply, as they depend on how rewards were earned.

If you'd like us to review your account, our Support Team will be happy to explain your specific case.

Thank you for taking the time to share your feedback.

Rated 5 out of 5 stars

Fortunewheelz the game you must play…

Fortunewheelz the game you must play they are great they have different games that you will win and smile they will make you happy thumbs up 👍 stars up 5 times so let the Wheelz turn down load fortunewheelz and your days will smile 😃

24 July 2026
Unprompted review
Rated 1 out of 5 stars

25 out of a 100 ain't bad I guess…

I won a hundred bucks off of some free plays but ended up with only 25. Technically it wasn't won with the free plays, it was off of the cheap $5.00 maximum win limit amount I won from the free plays. I guess in the fine print it says they get to decide what they want to pay who at their discretion when it comes to free plays. Idk but I find that very deceptive. It's like they act like they have good bonuses but really they're all crap. I won't be depositing here anymore ever, or at any of their sister casinos either. I'd upload the screenshot of the transaction if I cud.

19 July 2026
Unprompted review
Fortunewheelz logo

Reply from Fortunewheelz

Hello,

We're sorry this left you feeling disappointed. We understand how confusing it can be when the amount eligible for redemption is different from what you expected.

If you'd like us to review your account and explain how the Award Rules applied in your case, our Support Team will be happy to help.

We appreciate you sharing your experience.

Rated 1 out of 5 stars

How can you get a promo code in real…

How can you get a promo code in real time from their Facebook account through messenger and it doesn’t work? Their excuse is that it reached the activation limit. I was solicited that code and didn’t even go looking for it or asked for it. This shows their lack of operational integrity and apparently funds as well. No one is updating the codes that their bots give out and they have a limit? They’re trying to keep up with the big boys and it’s showing they can’t. I bet their RTP rate is garbage now and I won’t be putting my money in to find out either. I wouldn’t dare do business with a platform that regularly gives out outdated codes that has a limit on them. False advertising and cons about spins and free SC to reel people in that they can’t even furnish or afford!

22 July 2026
Unprompted review
Fortunewheelz logo

Reply from Fortunewheelz

Hi,

We're sorry to hear how frustrating this experience has been. We understand how disappointing it is when a promo code doesn't work as expected, and we'd like our Support Team to review the code you received and explain what happened.

Thank you for taking the time to share your feedback.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look