Foundland Reviews 1,134

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the beautiful products, highlighting their high quality and unique selection. Many people were delighted with the prompt delivery and the exquisite packaging, often describing it as a treat to unwrap. The attention to detail in wrapping, often with personalized touches, made the experience feel special and perfect for gifting. However, some customers noted that certain items, such as the Japanese candle set and some dishes, were smaller than anticipated. While still appreciated for their cuteness and quality, these individuals suggested clearer advertising regarding the miniature size of these specific products.

What people talk about most

Product

Reviewers highlight positive aspects of the product. Customers consistently praise the beautiful, quality,... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the beautiful, high-quality,... See more

Delivery service

Users describe positive interactions with delivery service. Customers consistently praise the fast and prompt... See more

Order

Consumers find the ordering process to be a positive experience. Many reviewers highlight the ease of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Most of this order was plates. It would have been very useful for at least one of the online images of each item to show it being held by a hand, so as to get some intuitive sense of its size. Lik... See more

Rated 5 out of 5 stars

Kept informed, packaged arrived on time, in excellent condition & contents exquisitely wrapped & displayed inside the box. The items are gifts, I was tempted to keep them for myself! Thank you for... See more

Company replied

Rated 5 out of 5 stars

Really lovely, friendly company with beautiful products. I had a stock query and immediately got a reply. My order arrived quickly and was really well packaged. Will definitely use Foundland again!

Company replied

Rated 5 out of 5 stars

A wide range of unique and stylish, high quality products to chose from. Website is easy to use and delivery was quick. The real highlight is the packaging though. I felt like a child on Christmas da... See more

Company replied


Company details

  1. #4 of 40 best companies in Shop
  2. #15 of 121 best companies in Interior designer
  3. #3 of 18 best companies in Shopping outlet

Written by the company

Foundland is a London-based store offering Japanese and Korean gifts, homewares, and design-led finds from around the world.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Rated 4 out of 5 stars

Cute but tiny dishes

The dishes I bought were adorable and appreciated by the friends for whom I bought them as a gift. I wasn’t expecting them to be quite so small but they were still cute.

19 August 2025
Foundland logo

Reply from Foundland

Thank you Sarah! Whilst we do try to make the sizing clear, we'll try and do more to visually show scale, and we appreciate your kind feedback :)

Rated 5 out of 5 stars

Yay foundland!!

Love, love, love foundland! Not only are their products beautiful but the attention to detail in the packaging is just lovely!😌

1 August 2025
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Reply from Foundland

You are so lovely, thank you Patricia!

Rated 5 out of 5 stars

Fab and interesting things…

The goods I bought arrived quickly and beautifully wrapped. I will definitely buy again from this interesting little company they have lovely different stuff.

25 July 2025
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Reply from Foundland

Thank you so much Emma!

Rated 5 out of 5 stars

Expertly packaged

Expertly packaged, fantastic plates with cats on. Everything perfect thank you.

21 July 2025
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Reply from Foundland

We're really thrilled you like the plates and the way we package :)

Rated 5 out of 5 stars

when I put my order in I received a…

when I put my order in I received a phone call to check that I’d asked for the correct items for my requirements, it turned out I’d hadn’t, so that was a great start nothing worse than ordering on line and it’s wrong! Special thx to Judah he got it all sorted out for me and I’ve just done another order with him!

23 July 2025
Unprompted review
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Reply from Foundland

Really glad you had a great experience with us!

Rated 4 out of 5 stars

It was lovely but a wee bit small

It was lovely but a wee bit small

1 July 2025
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Reply from Foundland

We are sorry to hear you were u happy with the size, and of course in future if you’d like to reach out to us directly we can certainly try and make sure you’re 100% happy!

Rated 5 out of 5 stars

Foundland

Lovely products which come beautifully wrapped.

5 June 2025
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Reply from Foundland

Thank you so much Meryl!

Rated 5 out of 5 stars

I ordered some seeds for myself and…

I ordered some seeds for myself and when I got them I loved the way they were packaged in tissue paper and with a wax seal. I ordered some more as a gift for my daughter and another one for my sister we all loved them. Such good value for money as well thank you x

25 June 2025
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Reply from Foundland

Thank you so much Kate, this was lovely to read and we really appreciate you spending the time to write this :)

Rated 5 out of 5 stars

Stunning!

A wide range of unique and stylish, high quality products to chose from. Website is easy to use and delivery was quick. The real highlight is the packaging though. I felt like a child on Christmas day when I opened my order. Each item was beautifully wrapped in matching paper and string in a Japanese style. Just stunning!
Thank you for your efforts!

30 May 2025
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Reply from Foundland

Thank you so much Kirsty! That is so lovely to hear :)

Rated 5 out of 5 stars

Beautiful.

Beautiful product, packaging and service.

12 May 2025
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Reply from Foundland

Thank you ever so much Emma!

Rated 5 out of 5 stars

First Order - Highly recommend.

I've been looking at the website for ages but only ordered for the first time now. So unique and fun. Loved all the items I received. Well packaged. Swift delivery. Good customer service. Would highly recommend and will order again.

2 May 2025
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Reply from Foundland

We're so glad you gave us a try, thank you!

Rated 5 out of 5 stars

Quick delivery

Quick delivery, beautifully and careful packaging. Brilliant products.
Perfection.
Bravo!

6 May 2025
Foundland logo

Reply from Foundland

Thank you so much Paul!

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