Most of this order was plates. It would have been very useful for at least one of the online images of each item to show it being held by a hand, so as to get some intuitive sense of its size. Lik... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Kept informed, packaged arrived on time, in excellent condition & contents exquisitely wrapped & displayed inside the box. The items are gifts, I was tempted to keep them for myself! Thank you for... See more
Company replied
Really lovely, friendly company with beautiful products. I had a stock query and immediately got a reply. My order arrived quickly and was really well packaged. Will definitely use Foundland again!
Company replied
A wide range of unique and stylish, high quality products to chose from. Website is easy to use and delivery was quick. The real highlight is the packaging though. I felt like a child on Christmas da... See more
Company replied
Company details
- #4 of 40 best companies in Shop
- #15 of 121 best companies in Interior designer
- #3 of 18 best companies in Shopping outlet
Written by the company
Foundland is a London-based store offering Japanese and Korean gifts, homewares, and design-led finds from around the world.
Contact info
98 Weston Park, N8 9PP, London, United Kingdom
- hello@foundland.com
- foundland.com
Such a great find
Such a great find. Lovely products and personal and quick delivery. Felt like buying from a lovely independent shop.
4 March 2024
Reply from Foundland
Thank you ever so much Anna
Excellent service
Excellent service. Lovely range of products and those that I chose are of great quality. Very nicely wrapped in tissue with contrasting string.
4 March 2024
Reply from Foundland
Thank you so much :)
Always a wonderful selection
Always a wonderful selection, gorgeous packaging and swift delivery. Love Foundland.
28 February 2024
Reply from Foundland
Thank you so much Violet!
Fun gifts
Fun gifts. Beautifully wrapped. Speedy delivery. Definitely plan on shopping here again. 5 stars all the way!
23 February 2024
Reply from Foundland
Thank you so much Linda!
Items are lovely
Items are lovely! Great communication and prompt delivery. Happy to support an independent business!
20 February 2024
Reply from Foundland
Thank you so much!
Kimono for a Christmas present
Lovely item, but 'wooden presentation box' was a bit of MDF, not wood.
25 December 2023
Unprompted review
Reply from Foundland
Sorry to hear you weren't happy with the presentation box. We tried to source a box that meant that struck a balance between quality and affordability.
We do have a friendly customer services team and would ask that you consider contacting them in future before leaving a bad review :)
Reply from Foundland
Thank you so much Kate!
Reply from Foundland
Thank you so much April!
Reply from Foundland
Thank you Margaret!
Fabulous products
Fabulous products , beautifully wrapped, I can’t wait to visit the store to buy more.
23 January 2024
Reply from Foundland
Thank you so much!
Neko Japanese items
Very professional and efficient service. As previously, beautifully wrapped / presented. Two "Neko" ( I am reliably informed that this is Japanese for Cat ) items -running Neko Japanese teacup and Oman bowl to add to my growing collection and now have pride of place alongside sleeping Neko Japanese teacup. Cannot wait for sleeping Neko Oman bowl to be back in stock !!
20 January 2024
Reply from Foundland
Thank you so much Claire!
Very happy with my purchase
Reasonable delivery time during the holiday period, obviously packaged with care and a hand written thank you card. Item was exactly as described and pictured.
Overall I'm very happy with this purchase and it's a brilliant drying/protective cloth for my Japanese knives at work.
Thank you very much =)
28 December 2023
Reply from Foundland
Thank you so much!
Glad to have found Foundland
Bought little papier maché cat & Japanese alphabet. Arrived very quickly, beautifully wrapped - no need to re-wrap for Japanophile daughter's Xmas present! She loved them. Thankyou, Foundland. We'll definitely buy again.
25 December 2023
Unprompted review
Reply from Foundland
Thank you so much Joanne
After Royal Mail failed to deliver my…
After Royal Mail failed to deliver my order I emailed the company. I receive a quick reply from Arthur promising to sort the problem. 48 hours later an expedited replacement order arrived. And their gift wrapping is excellent.
Best customer service of the year!
15 December 2023
Unprompted review
Reply from Foundland
Thank you so much Gill, both for being so understanding and for being lovely!
Unusual, lovely things
This was my second experience of shopping with Foundland. My things were delivered quickly and beautifully wrapped. My only minor quibble was that I couldn’t work out which thing was which - one thing was labelled which meant I could work out another item, but there were 4 mysteries - so I had to unwrap one item.
27 November 2023
Reply from Foundland
Thank you Pam, that's really helpful. We'll make sure we label everything that look similar in future so you don't have to unwrap before gifting.
Reply from Foundland
Thank you Katherine :)
Great site and fast delivery
Such cool things on the site and with super quick delivery and a lovely hand written card. Will definitely shop here again as there’s something for everyone! Thank you x
27 November 2023
Reply from Foundland
Thank you so much Evie!
Unusual and fun
Foundland has a great range of all kinds of things you won’t find anywhere else!
24 November 2023
Reply from Foundland
Thank you Sally, we really appreciate this!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.