I cannot praise this company enough. The value for money is insane. I have taken so many courses in e-comm from many experts, most of which are more expensive. With Foundr, all the education and cours... See more
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Foundr is the best, great team also quick to respond to any question and are there to help even on the weekend, how amazing is that! They give out so much value to the community for free and the courses are absolutely brilliant.

Reply from Foundr
Original Review:
I initially subscribed to Foundr+ with high hopes due to the quality of resources they offer. However, my experience with their customer support and refund policy was disappointing at first.
Due to an unforeseen personal emergency—a severe flood in Spain—I was unable to use the platform after my trial period and missed the chance to cancel before the subscription auto-renewed. Despite explaining this unique situation, Foundr’s standard customer service team initially denied my refund request, citing their 14-day policy with no exceptions.
This lack of flexibility and rigid adherence to policies felt unaccommodating, especially given the extreme circumstances.
Updated Review:
After posting my review, I was contacted by Pearl and Conan from Foundr’s Support Team, who reached out with an offer to resolve the issue by providing a full refund on the renewal. Their empathetic approach and willingness to help turned my experience around, showing that Foundr does care about customers’ unique situations and feedback.
I appreciate that they took the time to listen and make things right. Thank you, Foundr, for addressing my concerns and for showing understanding. This positive resolution demonstrates Foundr’s commitment to customer satisfaction, and I’m grateful for the support team’s efforts in reaching a fair outcome.

Reply from Foundr
Joining a live challenge with Foundr has been a game-changer! They provide an unbelievable amount of value through their free teachings and courses—perfect for anyone looking to kickstart an e-commerce business. The team at Foundr is incredibly knowledgeable and supportive, and their community is full of like-minded, motivated people who are ready to help and cheer you on every step of the way. I can’t recommend them enough for the resources and support they provide to help new entrepreneurs succeed. Don’t hesitate to dive into their challenges; it’s one of the best decisions I’ve made!

Reply from Foundr
Fast precise and complete email response.
Overdelivering in course content and support learning material.
Very good eCommerce challenge delivery.
Very kind communication.

Reply from Foundr
Foundr has been the best investment that I have made looking forward to investing in the future. They provide excellent service and are very professional when dealing with people. They are the best company by far and I have no regrets investing in Foundr.

Reply from Foundr
Amazing customer service. I’m so excited to start my course with Foundr

Reply from Foundr
I signed up to Foundr on one of their promotional adverts on Instagram. I was amazed at how many different courses they have on their platform. They even had a welcome zoom session (which was in the middle of the night because of the time difference) but I didn't mind as I knew it was important.
I have done a few Foundr+ live online summits and they have been full of important information.
I have just signed up to the yearly subscription as I am looking to start an e-commerce site and Conan was great at helping me set up the subscription.

Reply from Foundr
Foundr is the single best platform to kickstart your entrepreneurial journey or grow your business wherever you are at!
First, you probably noticed that they are really generous with loads of free content through the podcasts, webinars, and free mini courses,
and once you invest in a course, you will be glad you did.
With straight to the point, step by step lessons, well organised and clear course material, approved systems, techniques, templates and copy, learning from successful entrepreneurs, you get everything you can possibly wish for.
I'm so glad I found Foundr to help me build my business, and I'm a huge fan.
Also, by signing up for a free challenge, I got a 14 days trial of the Foundr+ platform. Be assured: before the end of the trial, they sent e-mails to make you aware of the end of the trial, and make it easy for you to unsubscribe and not be charged.
However, once you discover all the invaluable content on the foundr+ platform, it really gives you the motivation and confidence to no longer procrastinate on building your business.
Foundr has your back!
Did I mention the kind, helpful and reactif customer service?
Everything about Foundr is 5 star!
Thanks a lot, Foundr!
Ps: For more evidence I recommend you to listen to the inspiring success stories of Foundr students in the "From Zero to Foundr" podcast series.

Reply from Foundr
Awesome content and amazing customer support!

Reply from Foundr
The people behind Foundr are great and their ideas, book, magazine and courses are great. I first came across Foundr at the beginning with their Kickstarter campaign. The people are friendly and when it is required, assistance if prompt and friendly. There are no pushy sales pitches.

Reply from Foundr
I can start an ecommerce business within just 90days by learning half of the start and scale modules only back to 2022. Is incredible. definitely will continue the course again when time allowed.

Reply from Foundr
Excellent ecommerce insights and more.
Very detailed and well produced information.
Totally recommend.

Reply from Foundr
I don't know where to begin!
I love Foundr. I feel like it's a family filled with nurturing parents, siblings, cousins, and friends.
Foundr nurtures the entrepreneur and feeds our spirits with the nutritious meals - can't forget the desert 😋, of knowledge and wisdom. This fuels us so we can grow up as healthy business owners equipt to serve our customers and clients with our exquisite talents, products, and offers!
I feel at home with Foundr. The education I've gotten from the team is GOLD! You'd be a malnourished entrepreneur soul if you didn't at least taste test what they dish out! I promise you will be delighted and want the full course meals they cook up!

Reply from Foundr
Excellent & fast communication, understanding and attentive!

Reply from Foundr
This is a great course, there is an enormous amount of information and answers are everywhere. There is no way you can start your own online business without it. Also the customer service is exceptional. I should know I have put them through the wringer hahah. Don’t hesitate just go for it and good luck. 🍀

Reply from Foundr
I just started a membership with Foundr - I am going through the course and feeling lost and overwhelmed. I shall book a 1 on 1 call to see if I can get direction and perhaps a mentoring program as well to build my empire :-) Got good direction from the Trustpilot support team. Thanks, Cheers

Reply from Foundr
Very much appreciated, genuine people.I did the 5-day challenge—the best free online challenge. They are real heroes.Today, I found out that I had been charged twice for a monthly subscription. I sent an email and received a speedy reply. It turned out that I had mistakenly subscribed with a wrong/non-existent email address initially.Customer service offered me a refund and also cancelled the subscription linked to the "wrong email."I'm very satisfied and learning new things as a total beginner (Alice from Wonderland). 😁 Thank you for what you do!

Reply from Foundr
As the names goes , it's more as plotform help any one to Start his/her journey to become a Fonder , butter yet A will Informed and skilled one to achieve and build a business.

Reply from Foundr
As someone who has purchased multiple Foundr courses, they're great at bringing you from absolute beginner, to professional. The lessons are easy to follow and you really can go at your own pace as you learn the material.

Reply from Foundr
Do you have an Entrepreneurial Dream and don’t know where to begin?
Foundr is your MUST go-to self-education platform. It is loaded with well-detailed courses to get you on your entrepreneurial and Ecommerce success journey laser-fast.
You will learn from world-renowned experts, first hand. They help you collapse the time of learning these great skills through their collective decades of experience. You will quickly understand what works and what do not work for them so you achieve success faster than they did.
I love how, at the completion of each course, your efforts are validated by gaining a certificate for your learning. Even though I only had a short stay on the platform, I was able to finish 4 courses by Kian G, Rory V, Daymond J, James and Manny. I can truly say that the teachings, insight and knowledge I’ve received were in-depth and transformative. They held nothing back. I have gained new skills that I know how to apply to my business and was certified as well. Hurray :)
I cannot recommend Foundr highly enough. They over-deliver over and over again as promised, and it is worth so much more than the cost of membership. Thank you, Nathan Chan, for this life-transforming work and experience. You are giving people the opportunity and possibility to develop themselves and impact humanity, have a successful and fulfilled life, and be a part of making our world a better place.
It is phenomenal!
The icing on the cake for me is also the excellence of customer service I experienced through contact with Conan, Dianne, Karina, and Pearl.
I am here to stay. I am in the Foundr community and will be back to learning more very soon.
Keep up the amazing work!
Adeola xx

Reply from Foundr
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