FountainheadME - Amazon & eCommerce Management Reviews 350

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Matt was extremely helpful getting our Amazon Seller Central program running and succeeding. I highly recommend Matt and his team, the level of expertise is unparalleled, the creativity off the chart,... See more

Rated 5 out of 5 stars

Fountain Head ME didn't give up on us! We had some pretty complicated issues achieving brand registry that required the help of experts. After receiving message after message from Amazon neglecting to... See more

Rated 5 out of 5 stars

FountainheadME has been an excellent business partner. They have developed a new eCommerce site for Sunkist F.S.E. This site was built from the ground up titles, descriptions, images, etc. Including... See more

Rated 5 out of 5 stars

The company has been game changing for us. Our dedicated member is Matt Cowan and he has gone above and beyond multiple times to make sure our business moves forward. All challenges we have come acros... See more

Company details

  1. Online marketing agency
  2. Business-to-Business service
  3. Ecommerce solution provider

Written by the company

Headquartered in Cleveland, OH (come visit us), FountainheadME maintains a staff of 25 employees (at the time this was published). Out team consists of talented and passionate business consultants, Amazon experts, UX/UI developers, designers, creative writers, and product photographers. We develop and execute end-to-end eCommerce solutions: -Product Photography (Magazine Quality) -New eCommerce site development/Rehab of existing sites (Custom or Platform) -Complete Amazon Account Management (Listing Optimization, A+ Premium, Pay-Per-Click, Storefront, etc.) -Marketing Management (AdWords, Amazon, Facebook) -Supply Chain Management Have a conversation with our team. You'll feel the difference. Schedule a call with us. https://calendly.com/fme-sales


Contact info

4.8

Excellent

TrustScore 5 out of 5

350 reviews

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Rated 5 out of 5 stars

Summers Laboratories has had a great…

Summers Laboratories has had a great experience with Fountainhead. After and extensive review of our current Amazon site, we now have a plan in place to better support each of the products, brands and to update the site to make it much more user friendly for the consumers. Strong expertise, staying on track with the plan we agreed to, staying within budget.

3 January 2022
Rated 4 out of 5 stars

Very professional and prompt with…

Very professional and prompt with addressing my Amazon issue. The infraction against me wasn't removed, however, it reduced to a lesser charge. For this, I am grateful. I will definitely use them again in the future.

11 December 2021
Rated 5 out of 5 stars

Highly recommend!

So happy with the work the team has done so far. They are very professional and knowledgeable and have made my start up e-commerce venture easy to navigate. Thank you for all you have done!

22 October 2021
Rated 5 out of 5 stars

Fountainhead got our Amazon account out of suspension!

Perhaps, the only thing they could have improved was communication. We were a little in the dark about our case. Fountainhead got our Amazon account out of suspension. I don't think we could have done it without them. We really appreciate the work they did on our case. If we ever have an Amazon issue again, we will definitely seek them out again!

20 October 2021
Rated 5 out of 5 stars

Impressed with Fountainhead

We have been impressed with Fountainhead and with John Grimshaw, our primary Client engagement professional. John is up to speed and does a good job managing the multiple facets of our engagement, while the supporting functional experts are efficient and knowledgeable.

Based on our experience, the FME process ensures rapid delivery to plan. Results are not always predictable, but we believe you feel like you have expert advisors and that the bases are well covered.

12 October 2021
Unprompted review
Rated 5 out of 5 stars

Chris has done a terrific job of…

Chris has done a terrific job of guiding my marketing, especially my Amazon listings, to greater success! He has gone above and beyond to help me out when I have a problem, which is super helpful as Amazon is a maze of confusing procedures and rules - you need a savvy professional like Chris and his team to create and maintain a successful listing.

27 September 2021
Rated 5 out of 5 stars

FME FTW!

Great group. They really understand how to navigate each and every complex touch point of today's business. Strategy is discussed and quickly implemented every time. Can't say enough good things about having FME as an extension of our Team, it provides peace of mind for me knowing that they're in our corner.

15 September 2021
Rated 5 out of 5 stars

Got us up and running at Amazon

We've been selling our game thru our own e-commerce website, but made the decision to also include an Amazon presence. We had never used Amazon to sell our products.
We researched and spoke with various consultants who could get us up and running.....and settled on Fountainhead who were responsive, knowledgeable and capable of getting us going.
Since our inventory is already spread around the country with ShipBob, our fulfillment partner, we decided to have Fountainhead set us up to sell FBM.
We're only 4 months into the relationship and just now coming into our holiday season, but to date Jeff and John have been most helpful in working with our marketing and administrative teams.

13 September 2021
Rated 4 out of 5 stars

Onboarding was quick

Onboarding was quick. The estimates and invoices were mostly clear although the 3+% credit card fee was in the fine print. Not expected from an on-line service company to charge cc fees.....All in all a good experience - the long term engagement TBD depending on whether their counsel - which has been good to date - results in more sales....

10 September 2021
Rated 5 out of 5 stars

Knowledgeable staff with good…

Knowledgeable staff with good strategies that can help you grow your online business. they helped us build our advertising campaign and fix issues with both Amazon and google. would recommend if your looking to grow your online business.

31 August 2021
Rated 5 out of 5 stars

Excellent company

I have been highly impressed with the services offered by Fountainhead. Matt and the entire team have been fast, efficient and I have seen immediate results in my sales. It is truly impressive and I highly recommend!

29 August 2021

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