Fourline Design Reviews 

363
•
TrustScore 2.5 out of 5

2.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

This company is trying to get away from their responsibility to replace the wrong order sent. The item I received was wrong (ordered on 22nd August), they agreed to send the right one but after waiti... See more

Company replied

Rated 1 out of 5 stars

Ho fatto un ordine due mesi e mezzo fa ed a oggi non ho ancora ricevuto niente. Ho richiesto il rimborso come mio diritto e come scritto chiaramente nella loro policy ma prendono tempo e dicono di a... See more

Rated 1 out of 5 stars

I ordered one item for around 900 US dollar at 26th of June , first the conversation was good. At 28th of July I received a note that my item is ready for shipping. The check of the tracking code... See more

Company replied

Rated 5 out of 5 stars

Ordered two pieces for Christmas presents, and although there was a delay with the delivery, which I was contacted about, when they did arrive, they were worth waiting for. Excellent quality, well pac... See more

Company details

  1. Decoration and Interior Design Store
  2. also in
  3. Children's Furniture Shop
  4. Figurine shop
  5. Furniture Manufacturer
  6. Home Furniture Shop
  7. Lighting Shop

Written by the company

We develop the extra-ordinary, the stunning and self-contained. The intently designed, unceasing and many-sided, our pieces of contemporary art are outlasting trends and strive to your new passions. Our products are based on the finer points of detail, and gently woven into every pore of the design. With great precision, every inch is tangled into an epochal piece that glides with your lifestyle. It's a grind that drives our emotions and work, and perfection is what we strive for while we invest some of ourselves in every design.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

363 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.6

All reviews

(363)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautiful unique design.

"Summer girl" item received and I am so happy with her, absolutely beautiful, unique and a pleasure to look at, she will certainly add charm to any room. "Four line design," I will certainly be ordering from u again.

20 January 2021
Unprompted review
Rated 5 out of 5 stars

LOVELY!

Hello guys this is Lena Kayiatou I am an Interior Designer based in Milan! I received my giraffe vase and it's lovely! The paint work it's lovely and makes it very realistic! Good job! Easy to order and quick shipping! I also appreciated a lot the continious update for my order!

I will definitely buy again! These cute accessories are filled with joy and it's something we really need these days! Go for it guys! For you or for your friends and relatives I am sure you will give a wow twist at your/their home! Designer's advice!😉

19 January 2021
Unprompted review
Rated 3 out of 5 stars

Customer service cool

I would like to underline the efficiency of the Customer Service department.
I experienced a late delivery (but it was between Black Friday and Xmas) but after just one mail I have been updated about the shipment's track and reassured.

19 January 2021
Unprompted review
Rated 5 out of 5 stars

I love my item

I love my item, my sculpture is exactly as discribed, well made & good quality, it took time to arrive but we'll worth the wait

19 January 2021
Unprompted review
Rated 5 out of 5 stars

Really lovely unique items

Really lovely unique items. Took approx 2 weeks to arrive, delivered by Royal Mail. Very well packaged & no damage.

The quality of the items is excellent. They are really nice.

I will definitely order again!

14 January 2021
Unprompted review
Rated 5 out of 5 stars

I love these figure so much that I’ve…

I ❤️ these figure so much that I’ve ordered all three! They arrived packed with care. It may take awhile for your figurine to show up. Be patient! It’s worth the wait. After all, these are coming all the way from China during a global pandemic. If you are worried, reach out via Facebook messenger. They have good customer service that responds very quickly.

14 January 2021
Unprompted review
Rated 5 out of 5 stars

The Coco Girls are beautiful

The Coco Girls are beautiful and love their Art Deco vibe but with a contemporary twist. Delivery was a little delayed but that was more to do with Royal Mail and they were packaged very well and arrived undamaged. I'm really pleased and can't wait to display them! Ordered more things from Fourline too.

14 January 2021
Unprompted review
Rated 4 out of 5 stars

Although you have to wait a while for…

Although you have to wait a while for goods due to them being from another country, it is worth the wait. Lovely, unusual items not found on the high st. Will definitely buy from here again

13 January 2021
Unprompted review
Rated 1 out of 5 stars

Terrible Service/ Deficient Mug

Terrible!! Made my order on 30th November in time for Christmas gift for my Dad. Only receiving it after two odd months (I’m aware of COVID delays) and regrettably they sent me a thumb size mug???? If I could I could sent it back!!! Very Unfortunate.

13 January 2021
Unprompted review
Fourline Design logo

Reply from Fourline Design

Dear Wayne,

Thanks for sharing your feedback. Feedbacks provided by our valuable clients play a vital role in letting us learn and try to improve things in a better way to get our clients satisfied with the products quality as well as the improvement in shipping speed.
You might have checked the sizes of the cups before ordering one of it.
Your order got processed and shipped on 8th December and got delivered to you on 13th January. We inform our clients that the delivery timings to Europe are 16-20 days after the processing of the item. As in December, there was a lockdown in U.K as well as the flights got cancelled/ rescheduled resulting in the delay of your delivery.
We are so sorry that you might didnt check the size of the mug before ordering.
We are trying our best even in such pandemic situations to get orders delivered to our valuable clients in least possible time.
You can contact our customer support at support@fourline.design, if you will need any further assistance.

Best Regards,

FourLine Team.

Rated 5 out of 5 stars

Excellent

Excellent! Love my statues! So pretty! I’ll be ordering more! So well presented and packaged, even the delivery service couldn’t damage my beauties!! The boxes arrived in a VERY battered state, I didn’t hold out much hope, but there was no damage whatsoever!! Very Happy!

13 January 2021
Unprompted review
Rated 5 out of 5 stars

I got the lovely Summer Girl

I got the lovely Summer Girl. The quality is brilliant. I must admit I am so pleasantly surprised at how wonderful it is. I can only highly recommend Fourline Design on the basis of this product and tracking online service.

12 January 2021
Unprompted review
Rated 5 out of 5 stars

I absolutely love the figurine I…

I absolutely love the figurine I ordered. She was even more beautiful in person. I am over the moon with my purchase. Shipping was a little long, but it’s being shipped internationally during Covid, so I understand the delays.

12 January 2021
Unprompted review
Rated 1 out of 5 stars

I wish I did not have to give this…

I wish I did not have to give this website 1 star at all... 4 months on waiting for an order to arrive still nothing?? Emailed them every month for them to say ohhh it is at the airlines, ohh shipping is slow due to covid, ohh shipping is slow due to Christmas.. excuses excuses..they offered me $10 and still have not received that either.. its been 4 months and now they state it must have got lost in the mail and they will resend?? It took 4 months for you to figure that out?? Most likely, it will probably be another 2 months or I will never receive what I paid for :(((

12 January 2021
Unprompted review
Fourline Design logo

Reply from Fourline Design

Hello Jennifer,

Thanks for bringing this to our attention. We have sent your replacement item and we sent you an email regarding the new tracking number and current tracking status. Also, kindly wait for the partial refund to be processed by the team. We don't want to bring disappointment to customers and we do want to make things right.

Rest assured that we're all eyes on this matter. If you have any questions, kindly reach us at support@fourline.design. We sincerely apologize for all the inconvenience this may have brought you. But we are doing our best to resolve this matter as well.

All the best,
Fourline Team

Rated 5 out of 5 stars

Beautiful vase - would highly recommend

I've wanted to treat myself to a vase for a while now & when it arrived it was even better in real life! It was packaged really well too. I love it thanks & can't wait to put it in my new home! Would highly recommend.

7 January 2021
Unprompted review
Rated 5 out of 5 stars

Worth the wait!

My figurine was certainly worth the wait! It's more beautiful in the flesh than I could have imagined - a real showstopper! I'll be buying a second for sure. Wonderful customer service and communication from Team Fourline!

6 January 2021
Unprompted review
Rated 5 out of 5 stars

Love it love it love it

I looooooove the Coco Girls set that I ordered. They have a very cool anime/comic book vibe. My inner geek is thrilled with them! Also very good customer service, very helpful and friendly people.

5 January 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look