I ordered the specified replacement for my malfunctioning (9 years old) Samsung TV remote and was sent a different remote which had a much shorter range and was rather slow. So I ordered again and th... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Thanks to Foxtek I quickly found the replacement TV remote we needed, ordered it online on 7 June 2021 at the very reasonable price of £9.95 with free shipping and handling. It arrived safely on the... See more
The remote was a replacement due to the very high cost of a Sony original. Unfortunately the item's central button arrow controlling scrolling did not function properly. Foxtek responded quickly to th... See more
Samsung remote control good value and arrived quickly but not quite as responsive as the original one and some buttons lack the little bobbles that make it easier to find where you are on the remote.... See more
Company details
Information provided by various external sources
We are Foxtek, a small but motivated family-run company specialising in replacement remote controls. We believe passionately in great prices and excellent service, which is why we commit ourselves to giving you the best of both. We offer free next day delivery, 30 day returns and a full 12 month warranty on all of our products. Here at Foxtek we are dedicated to ensuring our customers have an easy, fast and positive experience with us. We are always here to help and encourage our customers to get in touch if they have any queries - our friendly customer support will always get back to you as soon as they can. We believe that not only should replacing your remote control be an easy experience, using your new remote for the first time should be too! That’s why all of our remotes instantly connect with your TV or device with no need to look through a booklet of TV codes that you need to find and enter before you can get going. The only thing our remotes require to work are two batteries, once they have been inserted you can begin using your new remote immediately.
Contact info
Wenlock Road 20-22, N1 7GU, London, United Kingdom
- 08712682656
- customerservice@foxtek.co.uk
- foxtek.co.uk
Had no problem
Had no problem, fast delivery and really happy with the product
16 May 2020
Unprompted review
Excellent service
11 May 2020
Unprompted review
I ordered a new TV remote
I ordered a new TV remote. It arrived promptly, and works perfectly.
23 April 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.