Foxy Casino Reviews 388

TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

How is this entire group still allowed to be running in the public domain. Also why are they not routinely check by someone who gambles as they have obviously been set up by a gambler, for example Cor... See more

Rated 1 out of 5 stars

Completely scandalous. Make you verify then tell you that driving licence is not acceptable as address proof despite listing it as an acceptable form. Then refuse to close your account and delete... See more

Company replied

Rated 1 out of 5 stars

Opted into a promotion, got confirmation I had, now told that the screen shot I had of this confirmation wasn't true. How the hell am I supposed to know I'm not opted in if it says quite clearly that... See more

Rated 1 out of 5 stars

Withdrawal takes way too long… 2 day processing time is longer than some of the most dodgey casinos. Don’t offer fast payout but happy to take money quicker than anything. Live casino is very limited... See more

Company replied

Company details

  1. Casino

Information provided by various external sources

Foxy Casino is no longer operational.


Contact info

1.2

Bad

TrustScore 1 out of 5

388 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Have some issues with them but in the…

Have some issues with them but in the end, the problem was resolved and my money was paid. I can recommend the casino.

12 September 2021
Unprompted review
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Reply from Foxy Casino

Many Thanks for your feedback, we're pleased to hear you're enjoying your experience playing with us here at Foxy Casino.

Rated 1 out of 5 stars

I signed up only because it clearly…

I signed up only because it clearly stated free bonus upon joining but when you do join you have to pay £10 first to get bonus that's misleading

2 September 2021
Unprompted review
Foxy Casino logo

Reply from Foxy Casino

We're sorry to hear you've not had the positive experience that we'd want you to have with us. If you can contact us via Facebook or Twitter with the reference number SM000399, we'll be able to take a look for you and discuss this further. Twitter: https://rb.gy/yywrbk Facebook: https://rb.gy/0kh8gk

Rated 1 out of 5 stars

Stil waiting for my winnings sent all I…

Stil waiting for my winnings sent all I had to send in all I get is email saying it takes72 hrs for response quite happy to take money of u as I’ve been with the for some while now and foxy bingo but they blocked my account as some I wone saying review on my account but the looks of things looks like few people are having the same problem

4 August 2021
Unprompted review
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Reply from Foxy Casino

We're sorry to hear you've not had the positive experience that we'd want you to have with us. If you can contact us via Facebook or Twitter with the reference number SM000206, we'll be able to take a look for you and discuss this further. Twitter: https://rb.gy/yywrbk Facebook: https://rb.gy/0kh8gk

Rated 1 out of 5 stars

Rubbish

Still waiting for for my withdrawal oh now they have closed my account, sent all my documents has requested, but still waiting .
I am concerned about were all my confidential document are.

2 August 2021
Unprompted review
Foxy Casino logo

Reply from Foxy Casino

Thanks for your feedback Mandy. It can take up to 72 hours for documents to be verified. If you'd like for us to look into this more for you, you contact us on Facebook here https://www.facebook.com/FoxyGamesOfficial using the reference number SM000201.

Rated 5 out of 5 stars

I have had no problems with any of the…

I have had no problems with any of the Entain Group sites,I've been losing money to Ladbrokes,Corals and most of the other high street bookies for over 40 years.I like the Monopoly Megaways game so I've been playing it on multiple sites. Coming up on 18 months stuck inside shielding,no football or cricket to go to so I've been playing slots occasionally. Platin casino and Queen Vegas casinos are refusing to pay me out (Won on Platin lost on Queen Vegas) avoid those sites like the plague.

31 July 2021
Unprompted review
Foxy Casino logo

Reply from Foxy Casino

Many Thanks for your feedback, we're pleased to hear you're enjoying your experience playing with us here at Foxy Casino.

Rated 1 out of 5 stars

£1000 no bonus at all the review that…

£1000 no bonus at all the review that people have given are 100 percent true do not play this site it’s all kinds of wrong you will not win or even get anymore money

4 July 2021
Unprompted review
Foxy Casino logo

Reply from Foxy Casino

Thanks for your feedback Kevin. We appreciate that it can be frustrating when you feel as if you've not had a win in a while, however the amount you stake or the number of bets you place does not change the outcome of the game - the random number generator (RNG) remains constant and impartial.

Rated 1 out of 5 stars

Worst site they let you deposit take…

Worst site they let you deposit take your money and close account, if there is a problem close it don’t let people deposit I have took screen records of this crap site for months and been sending them all to gamblers commission etc they have many complaints so hopefully close the scummy thieves down soon

4 July 2021
Unprompted review
Foxy Casino logo

Reply from Foxy Casino

We're sorry to hear that you're not happy with the experience you've had with us Jade. Can you contact us Facebook or Twitter so we can work to resolve any issues you have. https://www.facebook.com/FoxyGamesOfficial https://twitter.com/RealFoxyGames

Rated 1 out of 5 stars

Absolute joke

Absolute joke! Played countless hours, no chance of getting bonus rounds or free spins. The pay out is horrible, couple of pennies out of every £20 wagered.

24 May 2021
Unprompted review
Rated 1 out of 5 stars

Stay away they lock your account for no reason and withhold your funds!

Never have I ever had a problem with a slot site, however I’m half way through playing suddenly I hit big megaways, I clicked spin and suddenly my account is locked, spoke to customer service who said my account is under review because of multiple accounts....I only have one account. They say it will take 48 hours to be contacted I waited 48 hours.....nothing, speak to another customer service agent, who tell me they will contact me within the next 24 hours again nothing now being told to wait another 72 hours site is a joke! My funds are locked in and a withdraw pending for absolutely no reason at all.... by far the worst site I’ve ever played!!!

6 May 2021
Unprompted review
Rated 1 out of 5 stars

An absolute joke

An absolute joke! My son won £450 he withdrew and received an email saying his funds will be processed in 2/3 days.
When he tried to log back in to his account it was suspended!!!
For what reason???? All documents asked for was sent but still no account and no money. Foxy games if you happen to read this, know that my son will get his winnings one way or another and I will be reporting you to the games commission and the papers.
You can’t do this to people. You’re thieves disguised as a legit gambling site. AVOID PEOPLE 🤬

3 May 2021
Unprompted review
Rated 1 out of 5 stars

Had over 80 free spins last night for…

Had over 80 free spins last night for catching me out with the old (deposit a tenner and well give you 50 free spins) only to find I actually had 80 free spins and guess what..... won 20p from the lot, if you going to waste your money on here give it to me instead. Account closed hope everyone follows suit.

Us the people can shut these "all take no give sites" down.

17 April 2021
Unprompted review
Rated 1 out of 5 stars

STAY AWAY

STAY AWAY
The return on the scratch cards is appalling dont think any one ever wins a decent win on them i know i have never. have just closed my account. Reels are ARE rigged totally agree with others spent £120 in 1 day to win a total of £10 save the money or join a different site. Wish i rate this at 0.....

9 April 2021
Unprompted review
Rated 1 out of 5 stars

Disingenuous

Sent me an offer of deposit and wager through £10 and get 20 free spins however once the free spins were used and I met the 1x wagering requirement it didn't count towards the bonus and when I dropped the previous bonus offer I had I lost my money and live chat refused to credit it back

4 March 2021
Unprompted review
Rated 1 out of 5 stars

How is this entire group still allowed…

How is this entire group still allowed to be running in the public domain. Also why are they not routinely check by someone who gambles as they have obviously been set up by a gambler, for example Coral routinely add a penny to what used to be my account before I excluded. Knowing full well that gamblers hate uneven money. I have evidence of bonus fixing at foxy games. Its a joke! They go on about protecting people from thereselves from gambling yet they allow these massive multi billion companies to keep ripping us off.

19 February 2021
Unprompted review
Rated 1 out of 5 stars

Absolute shambles

If I could leave 0 stars i would. Withdrew nearly £3000 on the 27th December and it still isn't in my account. My bank have asked me to provide a receipt of the payment so that it can be located on their side and after numerous emails and live chats with foxy I am still no further forward.

12 January 2021
Unprompted review
Rated 1 out of 5 stars

The RTP % of any sites I’ve used. Should be shut down

Probably the worst RTP of any site I have used. It was as if it was fixed. I warn you not to play here as you will not win. With what I deposited you would expect some return but not even a bonus feature was hit it’s worrying to see sites like this must be rigged regardless of what they say and the check that are supposed to be made. I’ve played on many site and never had such a poor RTP % as on here. I urge you to stay away and play at a well know bid brand where you will have at least a chance.

4 January 2021
Unprompted review
Rated 1 out of 5 stars

Untrustworthy (avoid at all costs)

I created an account and wagered through £10 for the 50 free spins offer and won £6.11 on 50 free spins. I then went to wager through it 10x as is required by the promotion however it used my actual balance instead of the bonus I had just won. I then contacted live support and was told "All website experince a delay" so they basically said it was my fault for their system not crediting me my winnings. It also does not say anywhere in their terms and conditions you will have to wait for your bonus to be credited. Needless to say I will be informing the gambling commission of this shoddy website/company and highly recommend to avoid this site at all costs as you can see it has many occurences of people not being credited what they have won.

2 January 2021
Unprompted review

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