Foxy Casino Reviews 388

TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

How is this entire group still allowed to be running in the public domain. Also why are they not routinely check by someone who gambles as they have obviously been set up by a gambler, for example Cor... See more

Rated 1 out of 5 stars

Completely scandalous. Make you verify then tell you that driving licence is not acceptable as address proof despite listing it as an acceptable form. Then refuse to close your account and delete... See more

Company replied

Rated 1 out of 5 stars

Opted into a promotion, got confirmation I had, now told that the screen shot I had of this confirmation wasn't true. How the hell am I supposed to know I'm not opted in if it says quite clearly that... See more

Rated 1 out of 5 stars

Withdrawal takes way too long… 2 day processing time is longer than some of the most dodgey casinos. Don’t offer fast payout but happy to take money quicker than anything. Live casino is very limited... See more

Company replied

Company details

  1. Casino

Information provided by various external sources

Foxy Casino is no longer operational.


Contact info

1.2

Bad

TrustScore 1 out of 5

388 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Opened new account depositing £10 in…

Opened new account depositing £10 in order to receive 50 spins new player bonus and luckily by chance got my winnings upto £395 due to playing a slot game and not realising i was paying £5 per spin! Anyhow had withdrawal of £295 in the end after a fun afternoon and due to waiting for a new bank card i had deposited and therefore withdrawn by bank transfer. Set it to withdraw late morning and by the afternoon it was in my bank account!
Found the site had good selection of games and quite a low wagering requirement though unfortunately since that initial deposit havent had quite so much luck, grrrrr!!!

7 February 2019
Unprompted review
Foxy Casino logo

Reply from Foxy Casino

Thanks for the lovely review Sara, and congratulations on your win!

Rated 1 out of 5 stars

Terrible casino most likely a scam

Terrible casino, payout are non existent. Made the mistake of using the wrong card to deposit that had no funds in and they still took the money to deposit ! Most casinos you will be up and down but with this one its constant down. Will be sharing my experience with other players I know and telling them to avoid like the plague.

6 February 2019
Unprompted review
Foxy Casino logo

Reply from Foxy Casino

Hi Tom, we are sorry to hear you have not had a good experience with the site. We appreciate all feedback and are constantly working on ways to improve.

Rated 4 out of 5 stars

Good offers

Good offers, great selection of games. Decent customer service. The only reason I haven't given 5 stars is because the wagering of some of the offers at x40 i feel ls a little excessive

6 February 2019
Unprompted review
Foxy Casino logo

Reply from Foxy Casino

Thanks for the review Lizzie :)

Rated 3 out of 5 stars

Fun!

Didn't get my free spins

6 February 2019
Unprompted review
Foxy Casino logo

Reply from Foxy Casino

Hi Courtenay, we are looking into this and will come back to you with a solution!

Rated 1 out of 5 stars

Cant withdraw my winnings

I tried to withdraw my winnings against the card I used (mastercard) only to be told mastercard wont allow payments to go back onto the card. I googled this and found it to be wrong. Mastercard do not operate this way. Not impressed.

1 February 2019
Unprompted review
Rated 1 out of 5 stars

Joined today

Joined today. Deposited £20 tired to get sign up free spins was told I didn't qualify. So I then opted in to the free spin and deposited another £20 = £40 stil go free spins. Con merchants do not sign up stay clear and the games are crap do not pay out like other sites.

29 January 2019
Unprompted review
Rated 1 out of 5 stars

Worst site a have ever played on

Worst site a have ever played on. Pure and utter scam . No chance of winning on the slots and a lot of games don’t even load. Stay well clear people it’s a scam Rats 🐀 Criminals

25 January 2019
Unprompted review
Rated 1 out of 5 stars

closed my account

closed my account - slots are fixed - you'll never win more than you put in - agree with the negative reviews - stay clear - any positive reviews are one liner's - like "great casino" (obviously made up by their staff, their friends or families) - woz recommended to foxy by galabingo/ spins/casino - which are decent actually -

7 December 2018
Unprompted review
Rated 1 out of 5 stars

Almost imposible to win on this site

Almost impossible to win on this site. tried this site a few times on a 50p stake. the chance of winning 50p on a 50p bet seems about 1 in 20 (winning over your bet is almost a 0 percent chance my estimate is about 2%), this is highly suspicious when it has the same games as many other casinos that have much better pay percentage

30 November 2018
Unprompted review
Rated 1 out of 5 stars

Opted into a promotion

Opted into a promotion, got confirmation I had, now told that the screen shot I had of this confirmation wasn't true. How the hell am I supposed to know I'm not opted in if it says quite clearly that I am. What a load of rubbish. Will be escalating cplaint to ibas, too long these types of companies have made up spurious rules and not paid out on genuine wins without being held to account.

4 October 2018
Unprompted review
Rated 1 out of 5 stars

Not worth wasting your money

Not worth wasting your money, or contacting the agents.

Just from looking at the replies to the bad reviews I can see they are patronising and written with gritted grins. Pathetic “random number generated” games. No matter what, you should never trust any company even if it’s deemed to be “fair”.

28 September 2018
Unprompted review
Rated 1 out of 5 stars

For your own sanity, stay well clear!!!

Signed up for 50 free spins and was lucky to win £57. I have tried to withdraw twice and keep getting told "i haven't played adequately, and we encourage our customers to gamble more" - this is despite their advert saying "keep what you win, no wagering, no hidden terms".

All emails have gone unanswered.

This is total garbage outfit and i would stay well well clear

10 September 2018
Unprompted review
Rated 3 out of 5 stars

site is great but I have to say I do…

site is great but I have to say I do not have a gd word to say about the gamesys who run these I have tried to write a review on there page but no-available. which is no good as I believe something up with gamesys as all set payouts I know its gambling but to spend £1000 a month and get same kinda payouts ? then play £4000 back without winning anything oops sorry you do win but they are clever you play between £300-£1110 bk at times before you get any sort of wins which is disgraceful but still not up ?? so I would like to know how someone can play all this bk without being up ?? this has happened twiced I know yous might be thinking are they mad playing all that back but there is a reason for it and that reason is to get enough evidence so gamesys can be investigated as I believe they are ripping people of not just foxy but all the other sites they run ive been playing jpj for yrs tombola and foxy too and believe me ive played and lost about £50-000 in one year a lot of money. and I have never ever been up truth being just winning a little of your own cash back which is disgraceful so please people be warned gamesys coporation are ripping people off they are not playing by the book at all I have over the yrs recorded all my games which I am and will be getting gamesys investigated as its just not on sorry for putting this on foxys page only way I can get people to read this. I will continue with my games that's if im not banned as they are quite good at banning people who write the truth jpj is the worst. so gameys if your reading this shame on yous.ps ive tried calling gamesys but never answer there phone.

29 August 2018
Unprompted review
Rated 1 out of 5 stars

Terrible service

Terrible service, half th links don’t work.

Try to close your account the link takes you to self exclude and it’s blank.. sneaky underhand casino.

22 May 2018
Unprompted review
Foxy Casino logo

Reply from Foxy Casino

Hello Stephen, thank you for your feedback. Can you please tell us on which browser did you open the self-exclusion page? Was it on desktop or mobile? You can also explain your issues to our customer support: info@support.foxycasino.com.
Thank you
The Foxy Casino Team

Rated 1 out of 5 stars

Robbed £299 from £40 spin

I joined last night I was up over £800 I did 1 spin of £40 all sudden it robbed me of £299 apparently coz my money went into real money and I don't agree with what it can take and disgusted and won't be depositing again

7 April 2018
Unprompted review
Rated 2 out of 5 stars

wait times for payout if the reason …

Since I wrote this review. I closed the account it wasn't a massive win but enough I wanted to withdraw the money. the wait was just miserable
no ID check needed etc. I actually got concerned there was an issue so emailed and didn't hear anything so emailed again and requested the account closed. Later that day the money was released

the really sad thing its a very good site with a nice selection of Games
as my original review said. but the time they make a customer wait for the money just isn't worth it. when you win you want the money not waiting 5-7 days later and seeing it still pending on the account

26 January 2018
Unprompted review

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