Great product
Great product. It really helped my ankle that has severe arthritis and my knees. I recommend their insoles to anyone who wishes to stay active.
21 September 2024
Unprompted review
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SCAM ALERT!!! DO NOT BUY!
SCAM ALERT! SCAM! SCAM! SCAM! I'm pretty Concrete Visionary Canada and FPInsoles.ca site is a scam. I placed an order on April 3rd, finally pulling the trigger after seeing all those IG Ads with the bowling ball on the insoles. Right after placing the order, I get an email with a 25% off code (second order placed Apr 4) and asked to cancel the first order. Strangely, I get an email from Concrete Visionary saying there's no such discount so I ask to cancel the 2nd order and keep the 1st. THEY NEVER REFUNDED ME! Concrete Visionary claims they cancelled on April 8th. They never sent me a confirmation of cancellation through Stripe (which is what they used apparently) and insisted the bank is holding the funds (the credit company was not) nor was there any refund from FP INSOLES or CONCRETE VIS. They REFUSED to send me that confirmation now and told me now to ask the credit card to charge is back. SCAM SCAM SCAM!!!! I Want My Money Back!
I ended up receiving my initial order, but did not test all 3 pairs. POOR CUSTOMER SERVICE, MONEY FRAUD. DON'T BUY!
4 April 2024
Unprompted review
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