Communication with FPRA was both responsive and clear. Even when initially it was thought they may not be able to respond within the tight timeframe this was clearly communicated enabling more time... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The FPRA provide an invaluable service. They are always extremely friendly and go out of their way to help. The responses and recommendations from their in-house experts are always tailored to your... See more
We've found FPRA's advice and guidance invaluable. We have a freeholder who really doesn't follow the rules. As FPRA members, we can access expert, easy to follow legal advice, sometimes just to explo... See more
The legal feedback I have received in the 4/5 weeks since joining has paid for the membership twenty fold. In addition the advice was provided within a 24 hour slot quicker than if we had gone to a h... See more
Company details
Information provided by various external sources
Welcome to the Federation of Private Residents’ Associations √ Do you manage or want to manage your block/estate? √ Do you want to buy the freehold of your block/estate? √ Do you want to change the managing agent? √ Are you having problems with service charges? √ Are major works a headache for you? √ Are there any other issues you need help with? FPRA CAN HELP. WE WILL ANSWER YOUR QUESTIONS AND HELP SOLVE YOUR PROBLEMS The Federation of Private Residents’ Associations are a not-for-profit lease advice, support and lobbying organisation for private residential leaseholders, tenants’ and residents’ associations, Residential Management Companies and Flat Management Companies. We are the national voice of residents’ associations and are frequently consulted by government. Our leasehold advisory services are free to members, who pay an annual subscription fee. The Federation of Private Residents’ Associations (FPRA) is an independent organisation. It does not endorse or recommend any products, service providers or companies. The FPRA is able to offer its members specialist legal, insurance, management and building guidance. We represent and understand the interests of leaseholders seeking to set up a tenants’ association, existing tenants associations (recognised or not) and resident management companies. We publish a quarterly newsletter for members, as well as information guides and booklets, and keep members informed about current issues and events affecting leaseholders.
Contact info
PO Box 10271, CM16 9DB, Epping, United Kingdom
- 0371 200 3324
- info@fpra.org.uk
- fpra.org.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Prompt and helpful reply to my…
Prompt and helpful reply to my questions.
Excellent service!
We have greatly appreciated the detailed and helpful guidance from the FPRA and are delighted that we chose to become members.
The go to membership organisation for Directors of RMCs
FPRA provide an excellent service to Resident Management Companies. They produce excellent information for new Directors as well as an informative news letter. I have found their free to members advice service on particularly helpful.
the swift and detailed response provided
I was impressed with the swift and detailed response provided. Their guidance on the next steps for the Association was exceptionally clear, covering important aspects like the indemnity requirement, access rights under the lease, and potential enforcement actions. It truly addressed all my concerns and helped clarify the situation efficiently.
The organisation responded immediately…
The organisation responded immediately and said they would deal with my enquiry within ten days. In fact they responded within two days, which was really appreciated. And the advice they gave was very helpful.
Thank you for the advice given!
Joining the FPRA is the best thing our…
Joining the FPRA is the best thing our association has done. They have been so helpful with the problems we are having with our landlord/managing agent. The advice given has been second to none and they always respond quickly. If your association isn't a member then you should join asap.
Passenger lifts
We received very informative and expert advice on a matter concerning our lifts which enabled us to make informed progress to resolve the issue. The FPRA is an excellent resource for expert help
Excellent and timely help from Nick
Excellent and timely help from Nick, with a full explanation of all the relevant points. Helpful beyond measure. Very grateful. Thank you, FPRA.
Thank goodness the FPRA
Thank goodness the FPRA are there to help us. For last question we received as usual a thorough and careful response. Well done.
Quick and helpful responses.
Queries relating to issues with…A very difficult landlord
Queries relating to issues with recalcitrant landlords are dealt with in detail and promptly. Our residents' association would struggle without this valuable advice. And alll for the very reasonable cost of an annual membership.
Garages repairs advice
I am a director of a company managing a block of 36 flats and 8 garages. The garages need extensive repairs and some of the leaseholders and the owner of the adjoining property have very different ideas on what should be done. Difficult negotiations have been going on for two years. i have sought advice from the FPRA on 3 occasions. The most recent as typical with an erudite, comprehensive and helpful response within 4 working days, which included a request for more information. This by itself was worth far more than the annual subscription of £150. Membership is extraordinarily good value for money.
Legal advice
FPRA took the trouble of getting expert legal advice on a technical matter. The advice was timely, appropriate and very helpful.
FPRA - very responsive. Their support is priceless
The team at FPRA are very responsive and helpful. They always acknowledge questions next business days. Their advisors respond usefully within a week. As a volunteer RTA, this makes our lives much, much easier in supporting our members. Priceless. Thank you!
First time applying for advice. As a member
I was a bit taken back when I was ask to be more consistent towards my email. I wanted some advice and didn’t know the process it was not explained to me. I was judged because I didn’t know the protocol; but the admin staff were very helpful and explained how it was to be formatted; which was solved what I wanted to be told.
Spot advice every time
Yet again, FPRA's advice is spot on - timely and detailed and gives us what we need to have confidence in responding to our freeholder firmly and accurately.
We often use FRPA for advice and its…
We often use FRPA for advice and its well worth the membership as you can get feedback that literally pays for the membership for a single enquiry. Its useful to get this independently of expensive solicitors.
Membership of FPRA is excellent value for money
FPRA answered promptly and usefully.
FPRA - a first port of call.
Provides first stage advice on a wide range of topics relevant to Residents' Associations administered by volunteers. That contributes to decision making on potentially expensive courses of action. Invaluable.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








