Myprotein FranceReviews 

31,889
TrustScore 4 out of 5

4.1

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See what reviewers are saying

Rated 5 out of 5 stars

I like your products but I guess tastes related I don't like the vegan protein in choco. Next time wont take a flavor. I still find it a bit expensive but they do offer discounts from time to time, so... See more

Company replied

Rated 4 out of 5 stars

I've tried MyProtein. It seems easier to digest and causes fewer intestinal gases, although I find it less tasty than other brands.

Company replied

Rated 5 out of 5 stars

Good products, best to choose proteins without flavors as I find the various tastes proposed to be too strong and sometimes artificial. Add quality cocoa or other natural products to adjust the taste... See more

Company replied

Rated 4 out of 5 stars

The website is easy, my order was delivered without issue. One thing i would have improved is the estimation for the delivery, it came a couple days later than mentionned. I enjoyed the product an... See more

Company replied

Company details

  1. Beauty & Well-being

Written by the company

Fondée en 2004, Myprotein® est le principal fabricant et fournisseur britannique de produits de nutrition sportive en ligne. Privilégiant par dessus tout la qualité de ses produits et son service clients et offrant un excellent rapport qualité-prix, la société a connu dès le départ une croissance très rapide. Au cours de sa brève histoire, elle a reçu plusieurs distinctions prestigieuses. La plus récente date de novembre 2009 : Myprotein® figurait sur la liste TIMES Fast-Track des 100 sociétés britanniques ayant enregistré la croissance la plus rapide en 2009. Classée 21e, la société s'est fermement établie comme l'une des entreprises leaders du Royaume-Uni, tous secteurs confondus. Lors des National Business Awards 2009, Myprotein® a également été élue PME de l'année pour la région Nord-Ouest de l'Angleterre. Triomphant face à une très forte concurrence, elle a été distinguée pour ses performances exceptionnelles et sa philosophie d'entreprise. En 2007, Myprotein a reçu une autre distinction, décernée cette fois par la CBI (principale organisation patronale britannique). Elle a été élue Jeune entreprise nationale de l'année lors de la prestigieuse cérémonie des Growing Business Awards 2007. Nous sommes fiers d'avoir remporté tous ces prix et savons que nous le devons aussi bien à la fidélité et au soutien de nos clients qu'au dévouement et au talent de notre personnel. Nous espérons pouvoir continuer à dépasser les attentes de notre clientèle et à remettre en question l'approche conventionnelle de la nutrition sportive adoptée par tant de gens.

Myprotein (France) Details

Written by the company


Contact info

4.1

Great

TrustScore 4 out of 5

32k reviews

5-star
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1-star

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4.1

All reviews

(31,889)

2,117 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good

All good and perfect

14 May 2026
Myprotein France logo

Reply from Myprotein France

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 5 out of 5 stars

Parfait !!!

10 February 2026
Myprotein France logo

Reply from Myprotein France

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 1 out of 5 stars

bad thing

Bad, a whey is ridiculous

19 May 2026
Myprotein France logo

Reply from Myprotein France

Hello,

Thank you for taking the time to leave your review.

I am sorry that you have faced this problem, I tried to call but unfortunately you were unavailable. I have investigated your issue and sent a message to your account, please see this when possible.

I look forward to resolving this for you.

Kind regards,
Liam

Rated 5 out of 5 stars

I love MyProtein products!

I love MyProtein products!

14 May 2026
Myprotein France logo

Reply from Myprotein France

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 5 out of 5 stars

Good

Very good. Quality

20 May 2026
Myprotein France logo

Reply from Myprotein France

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 5 out of 5 stars

Very professional

Very professional website

19 May 2026
Myprotein France logo

Reply from Myprotein France

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 5 out of 5 stars

Easy to find the right product et to…

Easy to find the right product et to order it.
Quick delivery.

19 May 2026
Myprotein France logo

Reply from Myprotein France

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 5 out of 5 stars

good

good product

17 May 2026
Myprotein France logo

Reply from Myprotein France

Bonjour,

Merci d’avoir laissé votre avis !

C’est toujours un plaisir de recevoir ce type de retour de la part de nos fidèles clients.

Vos commentaires nous aident constamment à maintenir et à améliorer nos services, et notre équipe sera ravie de lire vos aimables remarques.

Si vous avez la moindre question ou demande, n’hésitez pas à nous contacter ; nous serons heureux de vous aider.

Prenez soin de vous et passez une excellente journée.

Cordialement,

Natalia

Rated 5 out of 5 stars

Prime prime prime prime

Prime prime prime prime

17 May 2026
Myprotein France logo

Reply from Myprotein France

Bonjour,

Merci d’avoir laissé votre avis !

C’est toujours un plaisir de recevoir ce type de retour de la part de nos fidèles clients.

Vos commentaires nous aident constamment à maintenir et à améliorer nos services, et notre équipe sera ravie de lire vos aimables remarques.

Si vous avez la moindre question ou demande, n’hésitez pas à nous contacter ; nous serons heureux de vous aider.

Prenez soin de vous et passez une excellente journée.

Cordialement,

Natalia

Rated 2 out of 5 stars

The prices and quality seem worse than…

The prices and quality seem worse than before.

16 May 2026
Myprotein France logo

Reply from Myprotein France

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 2 out of 5 stars
Myprotein France logo

Reply from Myprotein France

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 1 out of 5 stars

Tres mauvais service client

Tres mauvais service client

9 May 2026
Myprotein France logo

Reply from Myprotein France

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 1 out of 5 stars

Parcel not sent for over two weeks

Parcel not sent for over two weeks, I also bought vitamines, they smell bad and make stomach ache

8 May 2026
Myprotein France logo

Reply from Myprotein France

Hi,

I appreciate your feedback. We are concerned about the delay and the issues with the vitamins. We are reviewing this.

I’ve just sent you a message. Please take a look when you have a moment.
Best Regards,
Natalia

Rated 3 out of 5 stars

It used to have gifts added on every…

It used to have gifts added on every order but not anymore. What a pity

14 May 2026
Myprotein France logo

Reply from Myprotein France

Bonjour,

Merci d’avoir pris le temps de laisser votre avis. Nous apprécions énormément vos commentaires.

Nous cherchons constamment à améliorer votre expérience d’achat, et nous ne pourrions pas y parvenir sans vos précieux retours.

N’hésitez pas à nous contacter si vous avez d’autres questions ou demandes ; nous serons plus qu’heureux de vous aider.

Cordialement,

Natalia

Rated 5 out of 5 stars

Good and speedy

8 May 2026
Myprotein France logo

Reply from Myprotein France

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal customers.

Your feedback helps us maintain and improve our services, and the team will be delighted to hear your kind comments.

Should you have any questions or queries, please don’t hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind regards,
Natalia

Rated 5 out of 5 stars

Very easy to contact myprotien

Very easy to contact myprotien, and they are very helpful and fast for answering and resolving the problem

15 May 2026
Unprompted review
Myprotein France logo

Reply from Myprotein France

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal customers.

Your feedback helps us maintain and improve our services, and the team will be delighted to hear your kind comments.

Should you have any questions or queries, please don’t hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind regards,
Natalia

Rated 2 out of 5 stars

Can't return some articles

Can't return some articles

8 May 2026
Myprotein France logo

Reply from Myprotein France

Hello Slimane,

We are sorry to hear about the return issue. A message has been sent to your account.

Kind regards,
Liam

Rated 5 out of 5 stars
Myprotein France logo

Reply from Myprotein France

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal customers.

Your feedback helps us maintain and improve our services, and the team will be delighted to hear your kind comments.

Should you have any questions or queries, please don’t hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind regards,
Natalia

Rated 5 out of 5 stars
Myprotein France logo

Reply from Myprotein France

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal customers.

Your feedback helps us maintain and improve our services, and the team will be delighted to hear your kind comments.

Should you have any questions or queries, please don’t hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind regards,
Natalia

Rated 5 out of 5 stars

Good products

Good products, best to choose proteins without flavors as I find the various tastes proposed to be too strong and sometimes artificial. Add quality cocoa or other natural products to adjust the taste of your shakes instead.

30 April 2026
Myprotein France logo

Reply from Myprotein France

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal customers.

Your feedback helps us maintain and improve our services, and the team will be delighted to hear your kind comments.

Should you have any questions or queries, please don’t hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind regards,
Natalia

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