U.S. Embassies and Consulates Reviews 9

TrustScore 2.5 out of 5

2.5

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Company details

  1. New service

Information provided by various external sources

Includes a list of English Speaking doctors and a downloadable copy of The Blue Book: Guide for U.S. Citizens Residing in France.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

9 reviews

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Rated 1 out of 5 stars

USA EMBASSY ROME

Absolutely terrible and frustrating experience with the U.S. Embassy in Rome.

After nearly two hours of waiting, my husband’s visa was denied for a completely unjustified reason: they claimed he had no proof of residence in Italy. The reality? He had ALL the required documents with him: residence certificate, civil status, permanent work contract, and pay-slips. They simply didn’t even bother to look at them.

He was asked a few basic questions, answered everything properly, and then was handed a generic refusal sheet ,the exact same one given to everyone else who gets rejected. It honestly feels like the decision was already made in advance, regardless of the documents.

Trying to get any clarification is impossible. By phone, they just tell you to send an email because the visa office has no direct number and of course, no one replies to emails.

We wasted time, money, and energy for nothing: days off work, expensive train tickets, and a hotel stay, all for a meaningless and unexplained rejection.

Unprofessional, opaque, and extremely disrespectful service. Completely unacceptable.

8 April 2026
Unprompted review
Rated 1 out of 5 stars

USA denies entry of 76 year old tourist

This experience does only relate to the ESTA process and not to the embassies. I have a lot of lovely friends in the US and I have been there many times, private and for business. Never had any problems. Now I am 76 years old and planned a cruise from Fort Lauderdale to the Caribic to celebrate our wedding anniversary. Everything was booked and ESTA submitted. BUT my wife was admitted and I was refused due to a 2 weeks vacation I had this year in Cuba. The dirty thing is, that they ask you during the ESTA application process if you have visited Cuba. I have correctly answered this question and could go on with the next questions of the application. They could easily have denied me at this step, but refused me only after I had paid the fee. The expensive and very complicated alternative of " a normal B2 Tourist Visa" was not possible due to a waiting time of up to 200 days. Does this small Cuba trip now prevents me from traveling to the USA for the rest of my life?

25 November 2025
Unprompted review
Rated 2 out of 5 stars

The demeaning nature of the visa appointment hurt worse than the rejection

This is regarding US embassy Delhi in relation to the countless hours and money me and mine put towards a tourist visa for USA. This is my first and hopefully only negative review online, I don't like giving anyone less than 5 stars. I went today Sep 15 and the entire experience was demeaning. The outside staff was courteous however the kind of disdain shown by the visa officers from USA towards Indian people was just sad.

I was interrogated because I had a job history in the US that I didn't end up sharing on DS 160 because it had been a couple years and purpose was tourism ONLY . I was happy with the job i have in India since 3 years and had ammased a sizeable net worth in my own home country post my return from USA . Mine is a doctor family and we have been 20 countries, I have been to 2 more countries myself in the last 5 years . I even gifted travels worth 10k INR each to 70 people this year 🧿🙏, however the visa officer needed to make the interview about that one internship I had in the US that wasn't as convincing because the company in question had a history of taking advantage of students like me at the time.

I completly take responsibility for what went wrong on my end with my application and not giving it the due seriousness it deserved but interrogation about this one specific topic and making you wait inside and your doctor mother outside in the sun for 5 hours, telling you to go to one window to another, to an interrogation room twice to again to to the waiting area is just uncalled for , even though I know this is nothing new. I want to believe that the visa officer and staff really tried to help , I am sure at least one person tried to champion me but this didn't have to be so painful . All the on ground Indian staff were so supportive and cooperative but some of the visa officers from US just didn't treat me and other elderly people with due respect. Most people around me had good profiles that would work for any other tourist visa but they kept rejecting as if they are doing USA a huge favor .

In all honesty I wouldn't be posting this review had my visa been approved but I am glad I am doing so because I don't want people and their families to suffer like I did , please attend alone and don't have anyone accompanying you. And yes I absolutely don't care if this review affects my chances negatively in the future and I will not be applying for this visa again. Better doors will open for me , that will value me and those in my corner that did everything they could for me to get to this point , in the appropriate way that we deserve. All the best to those applying anyways and blessings to the staff and visa officers . I hope people have a much better experience than I had .

Please don't feel de valued post this experience regardless of approval, I know it's difficult . However your past , a visa officer or ingrained racism do not erase your worth or your wins.

15 September 2025
Unprompted review
Rated 5 out of 5 stars

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3 September 2023
Unprompted review
Rated 1 out of 5 stars

Poorly run and totally uncaring American Enbassy.

I am an 81 year old American with cancer and age-related macular degeneration so that I am legally blind and handicapped. I had to come to Europe because a Finnish man, who lives in France, has all my $79,000+ savings (capital and interest due under Finnish law), and owes me $21,000 USD in contractually established past due repayments. He is a felon as years back he was convicted in Helsinki of gross embezzlement of an elderly couple's savings. But for some Kafkaesque reason he is allowed to run three online "investment" businesses, despite his conviction for gross embezzlement. His online "investment" businesses are Benefit Brokers Oy, Amicus Investments, and Fundior. I have made Police Reports with both Helsinki's Financial Crime Unit and with the Nice Police. But white-collar crime is not seriously addressed, for whatever reason(s), in either Finland or France. Because if this career white-collar criminal had been prevented from running his dishonest online "investment" businesses after his felony conviction in Helsinki for gross embezzlement what has happened and is happening to me could and would not be.

There is no US Consulate in Nice, where I had gone after a Detective Sergeant in Helsinki's Financial Crime Unit had told me that this Finnish career criminal lives in Nice. So that I have had to come to Marseilles. Despite being 81 and having cancer, so that I need a toilet near where I sleep, the US Consulate in Marseilles put me in a French homeless shelter where the communal toilets were very far from the communal sleeping room. I had to walk through a very large courtyard with very old, broken cement -so that I twice stumbled and nearly fell- to get to another building, far from the communal sleeping room, in which were the communal toilets. These toilets had only their bowls, no seats, so were very low to the ground. At 81 my knees and legs are not what they once were, and it was impossible to descend that far to the ground and to then rise up from being so low. It was quite a nightmare. As it is Easter weekend no one is on duty at the Consulate, and as I left the French homeless shelter, and as all inexpensive hotels are completely booked for the Easter Holiday weekend, I am spending my days and nights in hotels' lobbies, which is difficult at 81 years with painful cancer and legally blind. So much for America and its caring for its citizens. America should not be putting its senior citizens in foreign countries homeless shelters. As usual America's values and priorities stink and are without humanity.

The US Consulate in Marseilles, and the US Embassy in Paris, need to have someone on duty 24/7 for emergencies. They do not. It is careless and uncaring that there shall be no one there until Tuesday morning. America can take some of the obscene billions from the superfluousness of its excessively rich to fully serve its citizens abroad and to not only responsibly address its own homelessness problem but not irresponsibly put its citizens in foreign countries' homeless shelters. The US should put a destitute American -made destitute by a career criminal's acts being allowed to criminally continue in three online "investment" businesses that both Finnish and French authorities legally need to stop- in an inexpensive hotel room with a toilet and not send the 81 year old who is handicapped from being legally blind and with cancer to a French homeless shelter. It is vile, uncaring, insulting, cruel and unusual, irresponsible, capitalistic without humanity and decency, mercenary, and very harsh. America's lack of decent human values is made crystal clear by its vile sending someone old into a foreign homeless shelter.

I have thought of going to a French Hospital's ER, especially as I am suicidal for wish to be dead, but given my nightmare experiences in France I decided against that. If the French Hospital would be anything like the French Police it would serve no beneficial purpose. The French Police in Nice need act on the criminal matter of Nice's fraudster criminally mishandling investments. But the French Police are doing nothing, and are being grossly irresponsible. Better to roam and rest in hotel lobbies then be inflicted with some further Kafkaesque nightmare scenarios. Benefit Brokers Oy needs provide me with my needed repayments. But that obviously shall not be, as all the terribly unfortunate reviews of Amicus Investments make crystal clear these businesses' are operated by a hardened felon.

What is happening in my nightmare old age could happen to anyone reading this. Actions should have been taken to stop the Finnish felon, but were not. Someone responsible should have handled my lack of money for shelter and housing, but has not. It's a terrible existence when old, destitute, handicapped and ill.

17 April 2022
Unprompted review
Show reviews in all languages. (9 reviews)

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