Fragrance Nevaeh Reviews 

92
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

They have a wide selection always have stock or restock fast.easy browsing if your looking for something in particular wide variety of samples and full bottles. I’ve bought PDM persues from them and w... See more

Rated 1 out of 5 stars

If I could give 0 stars it would be a more fitting rating for my experience. Fragrance Nevaeh formally known as Mr Fragrance was the worst online experience I have ever had. Made my purchase of... See more

Company replied

Rated 5 out of 5 stars

Absolutely love Fragrance Nevaeh! My orders always arrive quickly and packaged perfectly and safely. I love the fact that they offer decants so that I'm able to try new fragrances without having to pu... See more

Rated 5 out of 5 stars

Fragrance Nevaeh is the only place i will buy my niche perfumes. Caleb is authentic, honest & trustworthy. He cares about the quality of his perfumes & operates with integrity & professionalism. He is... See more


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4.3

Excellent

TrustScore 4.5 out of 5

92 reviews

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No recent history of asking for reviews

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Replied to 80% of negative reviews

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4.3

All reviews

(92)

21 reviews in the last 12 months

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Rated 5 out of 5 stars

Everything Customer Service Should Be and More

The Fragrance Nevaeh Team gave me a distinguished and remarkable customer service experience, like none I’ve experienced before in the best way possible. I preordered Mind Games Blockade. Their preorders can take 2-3 weeks to arrive to their warehouse, something also stated on their preorder listings and website, so the transparency is much appreciated. As expected, the fragrance was shipped out a little after the two week mark and arrived to me a few days after. Unfortunately, as cautious as shippers and Fragrance Nevaeh as a seller can be, accidents do happen, and when the fragrance arrived it was broken. Fortunately, I emailed their customer service email account, they asked me for a few pictures and provided me with a form to fill out and in no time, they were able to ship me out a second bottle. Now, the second bottle also did not make it, maybe it was a factory error, but the Anya was so kind and caring to not only ship a third bottle (after fulfilling the photo and form prerequisites), but to also, at my request, ship with another delivery company, and over pack the box to ensure safe arrival. The third bottle came in today, and after a healthy wait and some patience, I can happily say that the fragrance came in perfect condition and as expected, it is 100% AUTHENTIC. Of course it was frustrating as a customer to go through the trials, but Anya and Caleb had excellent communication and ensured a positive experience throughout, despite the setbacks. This is not my first purchase, but it is a good reminder that Fragrance Nevaeh truly cares about its customers. Thank you guys again, and I can’t wait for my next purchase!

8 August 2025
Unprompted review
Rated 5 out of 5 stars

Very Fast Delivery and Legitimate Products!

I was very pleased with how fast my package arrived, since it was like 3 days earlier than the expected date, and the bottle of Ingenious Ginger I ordered is 100% genuine and has already become one of my most complimented fragrances. 100% recommended!

10 April 2025
Unprompted review
Rated 1 out of 5 stars

Nothing good so far.

From what I can see the company seems to be legit and definitely has lots of happy customers so no complaints there. I’ll probably readjust this rating if I ever receive my fragrance but I signed up for texts alerts when pre orders will be back in stock which I did for sospiro vibrato. I placed an order within seconds of receiving the alert. A whole month later my Vibrato still hasn’t even been shipped out. I’ve been told “it’s coming this week” since June 10th. I fully understand it’s a Pre-Order so I can cut slack but an entire month? If there’s genuine delays fine, but SAY that. Don’t tell me it’s coming this week everytime I ask because then it seems like games are being played. Let customers know if there are issues or delays. Then they ask for 5% cancel fee. Another thing, on there Tik Tok they are posting sospiro vibrato’s and that Sospiro Pre-Orders are available which makes no sense because my order that was placed a month ago still hasn’t shipped out. Will re-adjust rating if I ever receive the vibrato.

2 June 2025
Unprompted review
Rated 5 out of 5 stars

Great prices, fast shipping!

Great site to purchase top quality fragrances if it’s still in stock. (They do sell out on the most popular brands) They have amazing prices that I can actually buy without breaking the bank. I’m honestly happy I found out about them. Definitely give them a try! Also my last two PDM I purchased from them came fairly quickly. I will definitely be buying more in the future!

2 May 2025
Unprompted review
Rated 5 out of 5 stars

Best retailer for Niche perfumes

Fragrance Nevaeh is the only place i will buy my niche perfumes. Caleb is authentic, honest & trustworthy. He cares about the quality of his perfumes & operates with integrity & professionalism. He is quick to respond to messages & emails. Forthcoming with what shipments are coming in & the time lines. He doesn't make promises he cant deliver on. He even helped steer me on verifying a batch during a purchase of a fragrance he did not carry with another retailer. THAT is when i knew his commitment to making sure his customers are getting good quality is REAL. I always get my fragrances in a timely manner, well packaged & with a beautiful note of gratitude. I would not be able to own ANY of the perfumes i do if it weren't for fragrance nevaeh which is why if they don't carry it, i wont buy it.

16 April 2025
Unprompted review
Rated 1 out of 5 stars

I recently purchased a fragrance and…

I recently purchased a fragrance and it’s 100% fake! Unauthentic I reached out to them and they told me to let my Fragrance sit for a few days because of the temperature of the shipping. What does that have to do with anything that I purchased. quality bottles of fragrance withstand heat from all over the world I’ve been in the industry for several decades and I know what I’m talking about I know what’s authentic and what’s not the bottle is very hard to detect that it’s fake, but there are discrepancies in the bottom of the bottle and the juice smells nothing like the real stuff that I purchased from the stores. Do not buy from this company. I want my refund and I will be contacting the FTC in regards to this if they continue to ignore my emails.

23 May 2025
Unprompted review
Fragrance Nevaeh logo

Reply from Fragrance Nevaeh

Hi Amira,

We’re genuinely sorry to hear you’re unhappy with your order, but we must firmly reject the claim that the fragrance is fake. At Fragrance Nevaeh, we’ve fulfilled over 60,000 orders and sold hundreds of bottles of Parfums de Marly Cassili, including many from the same exact batch you received, without a single report of inauthenticity.

We work exclusively with authorized distributors, including direct channels for Parfums de Marly. If we were selling counterfeit products, we simply would not still be in business, nor have the customer base we’ve built through trust and transparency.

Regarding the scent and performance—what you're experiencing may be the result of temperature fluctuation during transit, which is a well-documented factor in the fragrance industry. Extreme heat can temporarily mute or distort certain notes, especially top notes, and even the most respected brands are susceptible to this. It’s a common recommendation by industry professionals to let a fragrance “rest” for 24–72 hours after delivery to allow it to return to its intended state.

In rarer cases, it’s also possible to receive a dud bottle—a quality control flaw from the manufacturer that can affect the scent or performance. This is an unfortunate reality, even with luxury fragrances, and is not an indication of a fake.

That said, we take your concern seriously and have already offered a return for full inspection. If the fragrance is found to be faulty, we’ll gladly issue a 100% refund—no restocking or usage fees applied. Your email reached us over a weekend, and as a small, two-person team, we ask for grace while we resume correspondence during the business week.

We ask that you consider adjusting your review, as public accusations of fraud—without substantiated evidence—can unfairly damage a small business that has worked hard to earn and keep the trust of thousands of fragrance lovers like yourself.

Sincerely,
Fragrance Nevaeh Team

Rated 5 out of 5 stars

Fragrance Nevaeh

I cannot say enough good things about Fragrance Nevaeh... I have been very pleased with every order placed through them..,They are great

15 May 2025
Unprompted review
Rated 5 out of 5 stars

Fragrance Neveah is my new favorite…

Fragrance Neveah is my new favorite place to buy all of my niche fragrances. The perfumes are legit, and the prices are the best that I’ve seen in the market. I have never had a problem with shipping and all of my orders arrive in amazing condition. I will continue to shop here for all of my niche fragrance needs!

18 February 2025
Unprompted review
Rated 5 out of 5 stars

I’ve never had an issue with Mr

I’ve never had an issue with Mr. Nevaeh

Always responds to any messages or emails I may send! Packages have always been more than on time, most times a day earlier even with standard shipping! His presentations get better with each package sent, the time taken to assure quality has always been top notch! I couldn’t trust another fragrance distributor more than the house of nevaeh!

1 April 2025
Unprompted review
Rated 5 out of 5 stars

I preordered a bottle of reflection 45…

I preordered a bottle of reflection 45 from them, and the experience was fantastic. They responded quickly on Instagram, the prices were great, and once it shipped it came pretty quick. Comparing it to official samples from Amouage, it's identical. Will definitely be buying from them again!

19 April 2025
Unprompted review
Rated 4 out of 5 stars

Reliable

Reliable, good source & pricing products, communicates well are three things I can say right away when shopping at Fragrance Nevaeh. Here, I can trust the owner and feel comfortable doing business with. Highly recommend 👍

20 December 2024
Unprompted review

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