Fragrance Oils Direct Ltd Reviews 

46
TrustScore 4.5 out of 5

4.3

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Rated 3 out of 5 stars

Price for oils is really good and competitive however the shipping costs added at the end are very high

Company replied

Rated 4 out of 5 stars

good oils , a bit more expensive but you get a bit more as well, post is high , but the oils are very good , good service ,

Company replied

Rated 5 out of 5 stars

I went to see Andrew regarding Oils to make some melts with after being recommended by a friend, Andrew was so helpful, very knowledgeable and nothing was too much trouble, I have pre orders already a... See more

Company replied

Rated 5 out of 5 stars

My favourite fragrance oil suppliers, tried many before them, but haven't looked elsewhere since discovering them last year. Highest quality, multi layered and beautifully balanced fragrances, all uni... See more

Company details

  1. Flavours, fragrances and aroma Supplier

Written by the company

Suppliers of new and unusual quality fragrance oils for wax melts and candle making, bath bombs, reed diffuser and room sprays. All fragrance oil is vegan and cruelty free


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

46 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(46)

17 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Value for money… 👌

Very happy with my purchase! Everything was worth every penny spent… not a fan of all fragrances but that’s the beuty of buying online. Also, thank you for speedy delivery! 🥰

10 July 2025
Fragrance Oils Direct Ltd logo

Reply from Fragrance Oils Direct Ltd

Thanks - we ship same day for orders placed before 12:00

Rated 5 out of 5 stars

These oils are superb

These oils are superb! The hot and cold throws are phenomenal in soy wax. Love love love

29 April 2025
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Reply from Fragrance Oils Direct Ltd

Thankyou for your review. We test every oil before stocking it. If it doesn't make the grade, it doesn't come through our doors

Rated 5 out of 5 stars

Very prompt delivery

Very prompt delivery. Love the fact you can purchase melts rather than committing to buying a bottle so you can decide if the fragrance is right.

22 April 2025
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Reply from Fragrance Oils Direct Ltd

Thankyou for the feedback. We feel that samples are a more cost effective way to testing than selling smaller bottles of fragrance oil

Rated 5 out of 5 stars

Quick delivery

Quick delivery, fantastic prices what more could you want

4 April 2025
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Reply from Fragrance Oils Direct Ltd

Thanks for the review. We aim to give good value and quick delivery (and great fragrance oils)

Rated 3 out of 5 stars

Didn't like the smell of any of…

Sorry didn't like the smell of any of the samples:-(

27 March 2025
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Reply from Fragrance Oils Direct Ltd

Thats a shame as we have lots of customers who love the fragrances. Many that you bought are best sellers for some of our customers. Did you burn the samples to test hot throw ?

Rated 5 out of 5 stars

These scents are really beautiful I was…

These scents are really beautiful I was very impressed but I wasn’t impressed paying taxes over and above postage,but the scents are beautiful .my order was for approximately £28 pounds but the end cost was approximately £42 ,I would order more regularly but this extra money puts me off

10 March 2025
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Reply from Fragrance Oils Direct Ltd

Thanks for your review Rebecca. Glad that you like the fragrance oils. We show prices ex. vat as we have a mix of vat registered and non vat registered customers. Our listings mention that prices are ex. vat. We are around 30% cheaper for the same oil from other suppliers (same UFI number). We ship oils via courier as they are on Royal Mails prohibited list. We do subsidise the courier cost and offer free shipping over £120 spend.

Rated 5 out of 5 stars

If you want a fragrance oil that’s…

If you want a fragrance oil that’s really special, you’ll find it here.. They arrive quickly, well packaged, lovely company..

27 February 2025
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Reply from Fragrance Oils Direct Ltd

Thanks for the review. Glad you are liking the oils

Rated 5 out of 5 stars

Outstanding Oils & Service

These fragrance oils are outstanding. I love that there are original ones that aren't available elsewhere. The scent throw in wax melts is amazing. They provide detailed blogs on a variety of subjects which is invaluable to small businesses. All my orders have been delivered very quickly. The sample wax melts and free gift I received with my order were a lovely touch.

4 March 2025
Unprompted review
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Reply from Fragrance Oils Direct Ltd

Thanks for the review. We like to focus on new and unusual fragrance oils. It helps our customers to develop a unique range of products

Rated 5 out of 5 stars

Extremely fast delivery!!

Extremely fast delivery!!! I purchased a sample bottle of oil on the Friday. The next day (yes, the next day!!) it arrived! I couldnt be happier as i was desperate to try our the sample.

I also got a little wax melt freebie which was a nice touch!

21 February 2025
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Reply from Fragrance Oils Direct Ltd

Thanks for the review DPD do deliver some orders on Saturdays. Hope the oil works for you

Rated 5 out of 5 stars

Amazing company

Amazing fragrances, the oils are high quality with delicate and realistic scent. Supreme customer service, and nice treats with purchase. All the products have regulations specifications. Highly recommended, I'll go back for sure! Thank you! Alex GT

20 March 2024
Unprompted review
Fragrance Oils Direct Ltd logo

Reply from Fragrance Oils Direct Ltd

Thanks for the review. So happy that you are liking the oils

Rated 5 out of 5 stars

Very nice selection of fragrance oils

Very nice selection of fragrance oils, and orders always arrive quickly. The option to purchase a wax melt sample of the various fragrances really helps narrow down the choice. They also produce a "must read" blog with lots of helpful guidance for small businesses in the home fragrance market, as well as detailed scent reviews to explain the fragrance notes. Overall, a super little company to source those unique/special fragrances from.

20 February 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant company

Very good quality fragrance oils suitable for use in a wide range of products, documentation to accompany the oils is of high quality and the directors are very good at communication through their company Facebook group, highly recommended

28 July 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic company ,

Have been ordering for over a year my number 1 company for fragrance oils, each one is different, high quality oils my customers love thease scents, customer service is top notch,really fast delivery

7 May 2022
Unprompted review
Rated 5 out of 5 stars

My favourite fragrance oil suppliers

My favourite fragrance oil suppliers, tried many before them, but haven't looked elsewhere since discovering them last year. Highest quality, multi layered and beautifully balanced fragrances, all unique and change /evolve after heating up. Cheryl and Andrew have been a massive help ( and gurus) for the past 12 months, love their Facebook group, really informative and the only place I feel safe to comment/ get involved.Loving the online community you created. Highly recommended

7 May 2022
Unprompted review

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