I was skeptical at first but this company is truly great. All the perfumes I ordered were as expected. I’ll definitely recommend to others and also looking forward to buy more from fragranceprime in t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Order was on point, far faster than expected and cheapest prices compared to anywhere else, will absolutely shop here again!
I had an excellent experience shopping with this website. From the moment I placed my order, everything was smooth and professional. The ordering process was easy, the prices were great, and the s... See more
Product availability service great on time delivery nothing more to say great company to deal with
Company details
Written by the company
We are offers you large varity of branded women's perfumes and men's colognes, Its 100% authentic and geniun. Our glamourous selection is guaranteed to bring pleasure to your senses. We have been in this industry for years. We have established a reputation for top class fragrances at very affordable rates, bringing rare superior aromas to the public.
Contact info
200 City Centre Dr, L5B 3CB, Mississauga, Canada
- support@fragranceprime.ca
- fragranceprime.ca
4.1
Great
310 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
outstanding !!
29 November 2024
Fragrance Prime Always Delivers!
I put in an order in the morning and I had the delivery in the afternoon - very comparable with Amazon. I'm, very happy with the product - exactly described. I would highly recommend Fragrance Prime.
28 November 2024
You have brands my family love at…
You have the brands my family love at super great prices, especially when there’s sales on. The shipping fees are not exorbitant, and they’re packed really well with timely shipping. Thanks A satisfied customer.
27 November 2024
Not sure if the Samsara is real or fake. Company will not refund when I asked for one
Recently I have tried to purchase from this company what I was told was SamSara EDT. I did purchase two other fragrances which turned out to be very nice smelling. However the samsara smells nothing like it should. I have contacted the company about getting a refund with no luck. Nobody messaged me back and I am unable to receive a refund for the samsara. I feel it might be possibly fake? It does not smell like Samsara. The company has not responded to my multiple messages about a refund at all since I received the fragrances. I am very unhappy with my purchase. And I would like a refund for the samsara
24 October 2024
I didn’t recieve my package and i have…
I didn’t recieve my package and i have contacted you guys 2-3 times.
31 October 2024
Poor quality and rude behaviour
Poor quality and rude behaviour, impossible to retun. Do not buy from the scammers like FragrancePrime Canada
10 November 2024
Unprompted review
Reply from Fragrance Prime
Thank you for your feedback. We're sorry to hear about your experience. However, we are unable to verify your complaint based on the details provided. If you believe there has been an error or if you have specific concerns about your order, please feel free to reach out to our customer service team directly at support@fragranceprime.ca so we can investigate and resolve the issue promptly. We strive to ensure all of our customers are satisfied and appreciate the opportunity to address any concerns.
Seamless Service
Such a seamless transaction. I had been shopping around online for a specific cologne and I finally found my product on Fragrance Prime (for the best price by far). The product arrived quickly and without damage. I will definitely shop here again!
30 October 2024
Package came on time and was packed…
Package came on time and was packed very well. Will definitely use this company again.
25 September 2024
There was an issue with my order
There was an issue with my order. I contacted customer service and they corrected the issue immediately! Thank you!
27 September 2024
Took 3 days to deliver here in MTL
Took 3 days to deliver here in MTL, the best of the best!
28 September 2024
FragrancePrime gave me the best price…
FragrancePrime gave me the best price and a discount for the perfume I was looking for. Shipping was the most reasonable allowing that to be the only amount above my $150 gift budget.
Shipping was fast and email communications each step of the way was amazing.
Package was well wrapped (perfume boxed in cello to protect the bottle).
I will definitely purchase from this site again.
8 September 2024
You are super fast
You are super fast, great delivery. The only thing is the product itself is not what it used to smell like so it’s not the same smell and it’s not what I expected. Thank you.
28 August 2024
i received a verry bad product
i received a verry bad product, smell bad, not the original! not good service afther bying, they ask to send back,
i need it to pay to send back, i received it back, need to pay again so i leave it to the post, i lost my product but i don't care because this perfum was smelling so bad and the enveloppe on the box was not the seal good
like a original perfum!
20 August 2024
Unprompted review
Reply from Fragrance Prime
Thank you for your feedback. We're sorry to hear about your experience. However, we are unable to verify your complaint based on the details provided. If you believe there has been an error or if you have specific concerns about your order, please feel free to reach out to our customer service team directly at support@fragranceprime.ca so we can investigate and resolve the issue promptly. We strive to ensure all of our customers are satisfied and appreciate the opportunity to address any concerns.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.