Fragrances Cosmetics Perfumes Reviews 

1,024
•
TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

It would have been nice to acknowledge receipt of my order? I was left wondering whether it had gone through & emailed them direct but got no reply! I almost reversed the PayPal payment but Luckily th... See more

Rated 3 out of 5 stars

I've only given 3 stars as my delivery took longer than 3-5 working days as stated on website but I think it was more Hermes fault than this companies fault as when I tracked my order Hermes had my... See more

Rated 5 out of 5 stars

I return to this site times and again for repeat purchases as it's always been hassle free transactions and decent prices on the products. Great items, very well priced and extremely fast delivery....... See more

Rated 4 out of 5 stars

I really can't be bothered to write a review. Trustpilot - surely the fact that I've given them 4 stars is enough. In fact what puts people off writing reviews is Trustpilot asking for a min word coun... See more

Company details

  1. Perfume store

Information provided by various external sources

FragrancesCosmeticsPerfumes offers a range of affordable branded fragrances for both men and women. The company also sells cosmetics, hair care products, skin care products and fashion accessories in the UK.


Contact info

3.5

Average

TrustScore 3.5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.5

All reviews

(1,024)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Awful customer services

Awful customer services. Was sent the wrong item. Just cannot get in touch with the company. Emails cannot be delivered and telephone always busy. Will never buy from this company.

1 February 2022
Fragrances Cosmetics Perfumes logo

Reply from Fragrances Cosmetics Perfumes

I am very sorry to hear you received the wrong item. We were unfortunately not aware of an issue with your order as we have not received any previous correspondance from you. Due to the pandemic we are currently working from home and are only available via the email address on our website. I have emailed you to resolve this issue as soon as possible and look forward to hearing back from you.
I apologise for any inconvenience caused.

Rated 2 out of 5 stars

Ordered products and most of the order…

Ordered products and most of the order came and in good time. Had a couple of items missing, and sent an email to explain, with no response as yet.

26 January 2022
Fragrances Cosmetics Perfumes logo

Reply from Fragrances Cosmetics Perfumes

I am very sorry to hear your order arrived incomplete. We were unfortunately not aware of an issue with your order as we have not received any previous correspondance from you. I have emailed you to resolve this issue as soon as possible and look forward to hearing back from you.
I apologise for any inconvenience caused.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look