Frame My TV Reviews 197

TrustScore 4 out of 5

4.1

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Rated 4 out of 5 stars

The frame is amazing. Really made my Samsung Frame TV look like a picture. My guest love the way it looks. The reason why I gave it 4 stars is because the company needs to make the necessary adjustme... See more

Company replied

Rated 4 out of 5 stars

We had a wonderful experience using Frame My TV. We have used Frame My TV on a few different occasions for clients who have requested mirror TVs. Frame My TV was able to answer all of our questions in... See more

Rated 4 out of 5 stars

Frame My TV was easy to work with. They delivered the product in a very timely manner. We encounter no issues with the installation. The only caution is that if your TV has a face mounted IR receiver... See more

Company replied

Rated 5 out of 5 stars

Amazing absolutely amazing! I install audio visual systems for a living. That being said what Frame My Tv offers is head and shoulders above any other option out there. Don't be fooled by TV co... See more

Company details

  1. Interior designer
  2. Home Furniture Shop
  3. Living room shop

Information provided by various external sources

Frame My TV is the leader in television concealment solutions from TV Frames, to TV Mirror and even motorized TV Art Covers to hide your TV and make them decorative part of your home decor. We put the power in your hands to choose every option for your custom solution and from there its custom made-to-order in the Boston area and shipped directly to you for an easy installation. Visit us to learn more today and to design & price yours directly on our website.


Contact info

4.1

Great

TrustScore 4 out of 5

197 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Who wants a hugh black spot on a wall?

No one wants that. We now have a nice piece of framed art and it complements our deco. We have had it for over 3 yrs and would encourage all to have this in their home or office.

26 November 2015
Unprompted review
Rated 5 out of 5 stars

Our FrameMyTV experience

I found FrameMyTv 5 years ago when we were renovating a new house that we had purchased. My wife didn't like TV's in general, but conceded a TV in our master bedroom if I could "hide it". After I found FrameMyTV I said "what if I can give you a TV in that room behind a beautiful framed Monet-like impressionist looking print. She said "good to go", and that's how we started with FrameMyTV. They have been amazing, and now we're renovating a house in Florida.

My wife's feelings haven't changed, so now we've engaged FrameMyTV to make not just 1 but 3 covers for our TV's in Florida. This time we're doing the family room, master bedroom, and office in the new renovation with them. We have a lot of seaside type roll-up prints this time, which will look great in this house. They will all look spectacular, and of course when we push the button I'll have my 70-75" TV's behind thems.

FrameMyTV is a wonderful company, and Kevin Hancock (the founder) is a wonderful person that totally understands the needs of today's homeowner. Their product is spectacular, and actually the highlight of our current house when I show our friends how the screen covers the TV via out remote. It's really too cool....makes me feel a bit like James Bond!

I can't say enough about them!!

25 November 2015
Unprompted review
Rated 5 out of 5 stars

SHOW-STOPPER!!!

Working with Frame My TV was an absolute pleasure. The custom frame, matte, photo and painting possibilities and options available are not only infinite but extremely accurate. Our finished product looks EXACTLY like the online rendering. I called with a couple of questions and the owner actually picked up the phone and answered all of my questions right way! The retractable painting works perfectly each time. And every time someone comes through our home, THIS is the talking point. Most remark that they've never seen anything quite like it! It's definitely the show-stopping finishing touch on our custom home that we hoped it would be. We truly enjoy this one-of-a-kind piece. Will purchase again! Thank you!

25 November 2015
Unprompted review
Rated 5 out of 5 stars

Personable, Prompt, Good Quality

Based on my experience, I strongly recommend Frame My TV to anyone who looks for tasteful TV concealment at a price that does not eclipse the price of the TV to be concealed. The website offers all necessary information needed to make an educated selection, which can be tested in place by obtaining samples before final purchase. Kevin was very helpful in adressing any outstanding questions via email and phone. Shipping was fast and the product arrived well-protected and free of any damage. The frame and mirror quality is high and appears to be very durable. Accompanying instructions and information, including videos, available on the website make mounting very easy. My order experience, the final product, and the subsequent use all exceeded my expectations.

25 November 2015
Unprompted review
Rated 5 out of 5 stars

Wonderful Product

Every flat screen deserves a frame, It finishes the look and defines it. Kevin is very helpful to his customers and is akways there for questions. I highly recommend this product and when the time comes, will order another one.

25 November 2015
Unprompted review
Rated 5 out of 5 stars

Finishes the room!

We've had our frame on our TV for several years. It was easy--just enter your make and model #, and they'll figure out the size for you. Then you pick the frame, matting, frame style, etc. It's so much better looking than just having a plain TV mounted on your wall! It really finishes the room. I get a ton of compliments on it.

25 November 2015
Unprompted review
Rated 5 out of 5 stars

Great service, great product!

I have been very pleased with the quality and commitment of the staff at Frame My TV. They helped me pick out a perfect frame and mirror. The quality of the materials of the frame are excellent, the mirror fits perfectly.

25 November 2015
Unprompted review
Rated 5 out of 5 stars

Beautiful frame with my choice of painting

My TV guy recommended this company to me. My living room is actually my orchestra room with a grand piano. A TV would look out of place when we have a concert. I am glad I found this website. No need to go to a show room. Just click on laptop with my husband, select the frame, the painting and my TV guy comes in to install.

25 November 2015
Unprompted review
Rated 5 out of 5 stars

Wonderful Product

We are the talk of the town with our beautiful framed picture that rolls up when we want to watch TV. Beautiful frame and development of a photo I took.
More directives for installation would be great but after we got the needed part all works amazingly well. Kevin and company were always available for questions.
Would do this again!

24 November 2015
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Thank you for your service. My clients are very happy with results and I am looking forward to working with you in future again!

Marie Share
Interior Designer

24 November 2015
Unprompted review
Rated 5 out of 5 stars

this looks REALLY AWESOME!!!

I had my TV framed in 2012. It is just beautiful. I can't believe how well it fits AND how easy the install was. I have even had several occasion where I needed to take it off the wall (to correct problems with the TV) and it was no hassle.

I have a very large screen but the frame is a 1 person, 15 minute install.

24 November 2015
Unprompted review
Rated 5 out of 5 stars

First Class Experience

I am an interior designer in LA and my client wanted a TV in a room designated to be his personal office. I am not in love with TV's just hanging on the wall as they are typically off and look like ugly black rectangles. The solution? Frame My TV. We decided on the the art work, chose the frame and placed the order. The process was as straightforward as it could be. If there were any questions, and there were, particularly by the installing A/V specialist, they were answered quickly and efficiently. The product arrived on schedule and was installed within hours. It's fabulous! A beautiful painting adorns the walls only to disappear at the touch of a button. All TV's should be so equipped. I look forward to working with Frame My TV on my next and future projects. They are true professionals.

24 November 2015
Unprompted review
Frame My TV logo

Reply from Frame My TV

Thanks for the kind words. We truly appreciate it and couldn't agree more about how ugly TV's are as black rectangles... anything we haven't worked on is just a naked TV in our eyes :-)

Rated 5 out of 5 stars

Very happy with the product and ordering experience

Everyone I talked to was helpful and enjoyable to deal with. The company was very responsive to my questions over the phone and through email. The product is excellent quality and it works as described. It complements our Boardroom nicely and I am happy that we decided to use Frame My TV to conceal our 80" TV with a beautiful picture and a frame. Everyone that sees it thinks it is really cool!

24 November 2015
Unprompted review
Frame My TV logo

Reply from Frame My TV

Thanks for your review! We greatly appreciate it and we're glad to here you have been so pleased with the experience.

Rated 5 out of 5 stars

Excellent technical assistance

This was a tricky installation requiring a lot of communication to resolve engineering details. It all went smoothly and I'm very satisfied with the whole process. Our frame fits perfectly and has been working reliably for the past 2 years.

24 November 2015
Unprompted review
Frame My TV logo

Reply from Frame My TV

Thanks for your review and we're glad to hear everything went smoothly. Seeing that this was from a few years ago explains some of the install troubles you've encountered. We've made a great deal of progress in this area from refining our installation processes to creating more detailed installation information and 3D animations to provide a clearer understanding for our clients.

Rated 5 out of 5 stars

Everything from design and product quality to job completion was professional and precise

Everything from design and product quality to job completion was professional and precise. Frame my TV did everything I expected in helping me design a frame and motorized artwork for our particular application. Everything fit properly and the quality of the materials was impressive. The website was very helpful, as was the personnel, in the process also.

24 November 2015
Unprompted review
Frame My TV logo

Reply from Frame My TV

Thanks for your review!!

Rated 4 out of 5 stars

Excellent product and service! A little pricey

I am 100% satisfied with the quality of the product as well as the communication and service I received prior to purchasing. The ONLY reason I did not rate 5 stars is because of price. Even though it is a premium product that was clearly superior to all competitors I compared them to, they were also the most expensive by a significant amount. I think they could/should lower prices across the board (at least for mirror glass only orders). The sampler packs were extremely helpful in determining the right product for my project. I highly recommend taking advantage of this option (especially since the cost will be deducted from your final purchase). The OptiClear probably would have been my first choice for my bedroom TV project, but (due to cost) I ultimately chose the Reflections Vanity mirror glass which fortunately works fine in our lighting situation.

24 November 2015
Unprompted review
Frame My TV logo

Reply from Frame My TV

Thanks for the honest and thoughtful review! We greatly appreciate it and will pass this information along to the appropriate people in management.

Rated 5 out of 5 stars

Great company and great product line

My experience with FrameMyTV has been entirely positive due to a number of factors. Starting with the consultative sales conversation and then moving all the way through to the installation process. What really impressed me are the engineering details, most of which you do not see, that nonetheless contribute to a robust and smoothly functioning unit. I have confidence that the unit will perform as advertised for years. I look forward to being able to enjoy both the visible art as well as the functionality of the piece.

24 November 2015
Unprompted review
Frame My TV logo

Reply from Frame My TV

Thanks for the kind words... we are thrilled that you thrilled!

Rated 4 out of 5 stars

A good product

Frame My TV was easy to work with. They delivered the product in a very timely manner. We encounter no issues with the installation. The only caution is that if your TV has a face mounted IR receiver there needs to be attention paid to the hole in the face of the frame so that the remote can see the receiver. If not, the angle from which you can use the remote is significantly reduced.

24 November 2015
Unprompted review
Frame My TV logo

Reply from Frame My TV

Hello Rob, Thanks for your feedback and we are happy to hear are satisfied. Please contact our technical support team as it sounds like there may have been some sort of a misunderstanding of how to install the infrared relay system which came with the frame. The frame is not designed for the IR to pass through any sort of hole but rather it's repeated with an electronic relay system. More install details on this feature can be found at http://framemytv.com/images/downloads/IR-2%20Instructions_Letter_low.pdf

Rated 5 out of 5 stars

Great Company, Terrible Name

The customer service side of frammytv.com is amazing. We have been dealing with Kevin for years now and they have been fantastic. They are easy to deal with, understanding and helpful when things go wrong, and have a gorgeous product. The ONLY issue that I have is the name of their company. When I have a customer in front of me, it's can be embarrassing to go to the generic framemtv.com website to design a multi-thousand dollar frame.

24 November 2015
Unprompted review
Frame My TV logo

Reply from Frame My TV

Thanks for the review... we greatly appreciate it and we think you'll be very pleased by something new we are rolling out in Q1 next year to address your concerns. Stay tuned!

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