France and Son Reviews 414

Julieta was great in getting my order set up with a discount.

Agustina was incredibly helpful! I cannot wait to place another order and we remodel and redecorate our home.

Augustina was extremely helpful and understanding throughout the process. Excellent customer service, making sure all the questions were answered and went above and beyond to help with product specifics. Also, great communication.

Good communication, timely & friendly delivery. Super positive experience

Yander and Berenger were polite, fast, and with perfect delivery and assembly of our table to the spot. Cleaned up afterwards like magic. Thanks guys for the great delivery and install!

The dresser is great quality. The customer service was terrific. The White Glove delivery was flawless. Christian and Elias took great care to deliver this heavy dresser, without a scratch on it. Their communication on the day of delivery was much appreciated. I highly recommend them.

Mona was an absolute pleasure to deal with. She was informative and responsive. She took initiative to go above and beyond and kept the communication up to date all during the process.

After ordering my product the Company kept me informed on the shipping date which was very helpful. Ive ordered many products from this Company and they arrived in perfect condition. I will be ordering more with the good customer service.

Julia P. made remedying our shipping issue seamless and dare I say? happy. Thank you!

Abner and Dariel were great. No damages but the bench was a different color so I had to return which was inconvenient.

Thanks, Sam, for being so helpful over the phone when I had some confusion over shipping. The sofa we ordered is great. Very happy with the customer service.

France and Son is always top notch with their customer service and the quality of goods has always been exceptional.

I'm a designer with international clientele and have really enjoyed my interactions with France & Son and my representative, Julieta. Their selection is really difficult to top and the customer service received is top notch! Thank you, Julieta, for making my job easy and for helping make my clients' dreams come true!

My experience with France and son was incredible. What a wonderful thing to find high-end, designer furniture at fair prices. I especially loved working with Agustina on their Customer Service team. She was helpful and very responsive.

Julieta was a great advisor throughout the process.

Berenger and Alex are amazing! Thank you so much- what a dream team, they are so efficient at everything they do. Seamless and enjoyable to work with. They are total sweethearts on top of being technical experts. Keep these men happy; they are pure gold!

Christian and Elias from Quantum Shipping just delivered our beautiful end tables. White Glove Delivery is exactly what we received from beginning to end. They both get ten gold stars from us!!

Very nice and professional

My earlier review has disappeared from this site so I am reposting it:

Curio bait & switch
I ordered a curio online. Website said they had 5 in stock. I receive an email from them a couple days later that the curio is out of stock. I said when I ordered it their website said there were 5 in stock. They said the count was wrong and do I want to buy a different curio. I replied no just issue the refund back to my credit card. It is now 9 days later and they offer me a gift card rather than processing my refund! I have no interest in doing business with a company using bait & switch techniques and refusing to refund my money for a curio they don't even have! Where is my refund?

As a follow up it is now March 22nd and STILL no refund. They emailed me on 3/13 saying it will take up to 14 business days now to get a refund for a product they never had. They charged my credit card immediately but are now stalling on refunding my money. DO NOT BUY FROM THIS COMPANY!