Frank Casino Reviews 48

I requested a withdrawal from Frank Casino on June 5th, 2025. The withdrawal was marked as approved the same day. However, as of today — more than 6 days later — I have not received the funds.

I have contacted their support multiple times via email, Messenger, and Telegram — but they have completely ignored all my messages.

This is not the first time I play at online casinos, and I know that other casinos process similar withdrawals in a matter of hours or a day at most.

Frank Casino’s behaviour is unacceptable — approving a withdrawal and then not paying it out is misleading and damaging to players. The lack of communication is extremely frustrating.

I will escalate this case to Curaçao eGaming Licensing Authority, AskGamblers Complaint Service, and will seek full compensation for the delay and wasted time.

Until they resolve this issue and pay out the funds, I strongly recommend that players avoid Frank Casino.

This is the worst platform that you can choose. I am very familiar with the kind of winnings you may have on such platforms, but this app is a shame for the entire industry! I regret so so much trusting them! Please avoid this site/app at all reasons!

I had a self exclusion ban on this company in Romania and i tell them not to reopen never ever my account for gambling addiction. In 30 october they reopen my account with no consideration for my addiction and i lost 105 eur. on 2 nevember. They have no respect for the players and for the laws and for the suffering of families.

i play for the last 6 months and no wins they are scamers 10000%

Hahahah from 200€ at shining crown 0 wins😂😂😂lost in 2-3 mins Lol
do not recommend everytime that i play on this 🗑️ is 0 rtp

Very bad, doesnt let me withdraw my winnings cus of verification after i have done that and got a mail from them. Doesnt let me accsess the livechat and doesnt answer mails, i need help please want my money back.

2 days passed and Casino Inefficient support team who don't bother about players money kept giving FAKE promises with Deliberate delay of delaying Withdrawals.....

The Worst Casino ever played at...

Their Withdrawals always get stuck in system and delays it by 3/4 days...

VIP manager- Maxim...doesn't know what he responds...chat team has first hand information than this Inefficient Manager...

They don't even bother to compensate for this harassment we face every time following up with their Inefficient team.

I honestly say that frank casino is very fair in the live games and slots. My experience has been fair as this is not my first casino. I recommend because I think these casinos keep the fun in it

To start with with, I registered on this casino without some expectations but the guys are doing their job very well.

Speedy payment without any problems. A lot of slots, so I have a lot of fun. Respect this for the loyalty to the players. One advice. Use a credit card to withdraw. Very fast

Minus. They don’t have slots app (mobile app) but all the rest - 10 out of 10

I bet at live on volleyball and after finished they void all bets because said i know results before .. they made same to a friend for prematch .. stay away frm this bookie , doesnt pay profit just refund when is something “fishy” or think.

UPDATE : so after i talked with them on email they told me without any proof , just that what they wants to do or think that match is suspicious and is void , really this life of betting we must live? really shame frank… no serious guys , if you bet some suspicious matches which see on internet and won be sure 100% void bets :)))..

I asked them , give me reall proof , papers or something because i knew they cannot and doesnt have cuz they said suspicious match after second set on volleyball finish , neither wait to finish game and wait 1-2 days to make analises or to check more , this smell of scammers and low bookie

STAY AWAY !!!! thanks

I would like to leave my review about Frankcasino and my wonderful experience. Basically I always choose Casinos where it is easy to get money out, so when I use Frank casino, I usually Skril, or Visa for withdrawal. As stated they say 24 hours is the maximum time of waiting, however, all my withdrawals have came pretty quickly and I never waited the whole 24 hours, which is a good time frame anyway!

Frank website is better than any other gaming website. Deposit and withdrawal are so easy, i won biv money many times, but due to my greed only i lost it. One more - their support team is so slow

really good and fun casino. I started with it and now enjoy every saturday. one advice - give to the players more bonuses

Garbage casino profits are jacked up 3K euro deposits no cash outs :) calculate for yourself

very good casino. give a lot of bonuses. I am always a little plus. I'm playing purely for the mood

Made a 100$ dep got a bonusm opened spme bonuses. The winings were not credited to the account and when talked with support they said the winings will not get credited as it was considered a bonus huny....just let this sink in a casino that does not pay bonuses on slots is mind blowing. Just read the other reviewa. Clearly a scam p*ss on them play on any other casino

Fantastic customer service generous bonuses and instant payouts! What more could you want from an online casino, Frankcasino ticks all the boxes.

So far my experience with Frankcasino is nice and positive, I’ve only good things to say about it. Never had any issue like the negatives comments posted on here. Keep it up guys.

won 340€ last week, prompt payout, no verification problems. wondering what's going on with the others and if I was just lucky?? :(