I purchased boxer briefs from Frank Dandy, but the quality was very disappointing. The seams started coming apart after only a short time of use, which is unacceptable for underwear. I contacted cus... See more
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What bugs me is that you're not able to return underwear if you've opened the plastic package it was enclosed in which is ridiculous given that one must open the package in order to estimate if the br... See more
Have nothing but good things to say about their products and customer service. Great designs and when an item was missing i got a quick and positive response. With that said, their website needs a... See more
Bought a 7-pack of underwear for my boyfriends birthday but realized upon opening that I unfortunately bought a size too big. Since they were unused I asked the costumer service if I could return it... See more
Company replied
Company details
- Clothing Shop
- also in
- Underwear shop
Written by the company
This is Frank Dandy. Frank Dandy is an avant-garde underwear fashion brand. The Frank Dandy Superwear brand was created in the beginning of the 21st century as a reaction against the boring, single coloured, men’s underwear fashion. A series of patterned underwear was launched together with marketing that, in a daring fashion, challenged the traditional view of men’s underwear.
Contact info
Sweden
- frankdandy.com
2.9
Average
387 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Top notch!
I love Frank Dandy. I'll be returning as a customer in the future for sure. I'm very happy with the products I bought, size was just right and the material is divine.
15 February 2016
Unprompted review
Super great.
Arrived WAY faster than I thought! And I loved the swim shorts. :)
2 February 2016
Unprompted review
Great way to shop Frank Dandy!
They always have the latest things! So when I want a pair of boxers, I buy them here. Delivered to The Netherlands in about 3 days.
29 January 2016
Unprompted review
Simply perfect shopping
Perfect experience several time already, will repeat it soon for sure.
26 January 2016
Unprompted review
Perfect
As a returning customer I've had a good experience each time I've placed an order. Great products and fast delivery.
13 January 2016
Unprompted review
Great!
Swift deliverance. Good quality of the produce. The perfect online store. I'll be a returning costumer for years to come
15 December 2015
Unprompted review
Great service
Fast and easy shopping. The delivery was quick. The items were to my satisfaction and looked like the pictures on the site.
26 November 2015
Unprompted review
Super comfortable
Honestly, Frank dandy underwear are the best there is.
15 October 2015
Unprompted review
Super cool
Love the range of choice and styles. Bought 4 pairs for my partner who normally wear black only and both he and I are wrapped! Super cool prints and very comfy fit. Thanks heaps
6 October 2015
Unprompted review
love the products, appreciate the service
I've placed two orders this year, and I will definately order again. Both shipments have arrived safely, and on time. The boxers are of great quality. And damn, do the look great!
11 August 2015
Unprompted review
Perfect
My son loves your boxers. He is autistic and super picky when it comes to how the fabric and fitting is and yours is now the only brand he will wear!
14 July 2015
Unprompted review
Average delivery time
A little bit more than a weeks delivery time.
Other than that everything good.
14 July 2015
Unprompted review
Excellent
It is a good brand and you will never be disappointed, the fit is always perfect.
How to write large, it is large, it can always rely on
13 July 2015
Unprompted review
Nice garments, no problems!
Second or third time I orderered from fd, I've never been disappointed. The garments are great looking and good quality, the delivery fast and free from hassle. Recommended.
23 March 2015
Unprompted review
Quick and correct delivery
A perfect way to shop underwear. The quality exceeds everything on the market (in my opinion) right now. The delivery and time of delivery is always impicable and quick.
Kepp up the great work!
3 March 2015
Unprompted review
Fantastic
I buy Frank Dandy since several years ago and nerver get any problem with the products or the package.
Y really like them.
2 March 2015
Unprompted review
fresh designs - excellent service
i've been a fun for some years now and i've always been happy with the quality, design and service provided!!
2 March 2015
Unprompted review
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