Frankie's Comics Reviews 64

TrustScore 3 out of 5

2.9

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Rated 1 out of 5 stars

Ordered almost $100 worth of books from them in October of 2022. Never received the item. Then they filed for bankruptcy. Even the reimbursement deal they had in place never went through. Got contact... See more

Rated 5 out of 5 stars

Two years ago, after having a falling out with one of my local comic shops, I started ordering from Frankie's and have never had a problem. Shipping is always secure and timely. They seem to really ca... See more

Rated 1 out of 5 stars

Ordered books back in April that released in May. I inquired and was told they were waiting to ship together with another order. Inquired over a month later when all books were available, did not rece... See more

Company replied

Rated 5 out of 5 stars

Only ever have good experiences with frankie's comics. Books are sent out in a timely manner and always well packaged. The few times I had to reach out to customer service they were always quick to a... See more

Company details

  1. Collectibles Shop

Written by the company

We are a comic book store in Apex, NC


Contact info

2.9

Average

TrustScore 3 out of 5

64 reviews

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Rated 1 out of 5 stars

Ordered books back in April that…

Ordered books back in April that released in May. I inquired and was told they were waiting to ship together with another order. Inquired over a month later when all books were available, did not receive a response. Requested cancellation over a week ago on all orders, still no cancellation. Frankie’s has gone downhill since joining Whatnot. They ship Whatnot orders as a priority, while website sales are often shipped months after release. It’s a shame, they used to be a great shop.

5 September 2022
Unprompted review
Frankie's Comics logo

Reply from Frankie's Comics

Joe,
I am sorry you had a bad experience with us. Can you please email us your order number so we can take care of your refunds. I did search our emails and did not find any open issues under the name "Joe". Thanks

Rated 3 out of 5 stars

I love this site I come here all the…

I love this site I come here all the time & order alot of comics. But they are anywhere from 2-4 months away from release before they ship. The packaging is fantastic. Like I said great packaging and customer service but the shipping needs real work.

4 September 2022
Rated 1 out of 5 stars

Paid for a remark but got 9.6 sig

I paid for a remark and didn’t get a remark

Instead I got a 9.6 signature

No remark

It’s a bummer to get any 9.6 (it’s a clear risk) but to pay for a remark and only get a low grade signature is a different issue

I feel a little ripped off right now

21 August 2022
Frankie's Comics logo

Reply from Frankie's Comics

Marc,
Per our listings, we promise 9.6 or better on signed or remarked items. We have asked for you to send back the comics for a full refund.

Rated 5 out of 5 stars

Quality

The shipping was a little slower than I am used to but I eventually got the comic that I ordered and it is in perfect condition. I am very happy with my purchase.

20 August 2022
Rated 5 out of 5 stars

Awesome job

I've ordered a few book from your site and have always gotten them in a timely manner. They have all been well packaged and protected from being damaged during transit in the mail.

19 August 2022
Rated 1 out of 5 stars

Still waiting

I currently have five unfulfilled orders. Four of those are from June. The last two orders that I received, I had to email and inquire as to why I was waiting for so long before they were eventually fulfilled. I'll most likely stop giving my business to Frankie's once my 5 books show up. Waiting months for books that are already out is not something I'm interested in doing anymore.

18 August 2022
Rated 5 out of 5 stars

One of my favorite stores!

Always friendly, keeps you informed of any delays/issues with the order. Great comics! I’ve placed many orders with Frankie’s and each one was a great experience. I plan on buying many more comics from them!

15 August 2022
Rated 5 out of 5 stars

Great comic store

Great comic store. They always have the best exclusives and great pricing. I have ordered hundreds of comics from them with no issues.

8 August 2022
Rated 1 out of 5 stars

Uncertain my order will ever ship

I placed my order on July 19. I have gotten several emails requesting a review. However, my item has still not shipped, so I cannot give an accurate review. We are approaching 3 weeks after I placed my order (current date is Aug 7) and the shipping label has not even been created.
I wish I could cancel my order, because I found the same exact thing on another site for the same price, and if my card hadn't already been charged, I would have bought it from them and received it by now. Heck, I wish I could cancel the order because they were at the last convention I went to (C2E2) and I probably could have gotten it there too but not at the same price. I did not bother looking at their selection as I am very unhappy with the service and will not be continuing to shop here. Other sites/stores do it faster for the same price.

8 August 2022

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