While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
3.7
4 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Frannie's hair has the best customer service, best prices, great videos to help you decide the best wig for your needs and is run by truly good people. I've purchased wigs from 6+ websites but after finding Frannie's Hair, I will never purchase from anyone else.
this retailer is not LGBT friendly. Bought one wig that didn't work out and sent it back in pristine condition. Shortly after I emailed with questions about another style and never got a response. I sent a second email and never got a response. They are not professional and part of the weird YouTube clique that acts like they're in high school.
Frannies hair has the best service and conditions worldwide in my experience. I have not found any other sellers of wigs that can compete in terms of kind customer service, huge selection of wigs, prices are the best on the market. Frannie offers the best return conditions on the market with 30 days return. Frannie provides market leading customer advice advice for free pre purchase and have kind patient advisors. Frannie offers post purchase advice to help you wear and maintain your wig if needed. Frannies hair stand out as the very best seller worldwide. I live in Europe and use them.
I have purchased many wigs from Frannie's, a small, woman-owned online wig retailer. All the wigs they carry are great quality, and they have frequent sales. They carry almost all of the major name brands at very good prices. Their return policy is one of the best of the wig retailers I've purchased from.
Frannie's also has amazing customer service and fast shipping. I ordered wigs from the Open Box sale section last Friday they arrived on the following Monday.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
