Frantoio Muraglia Reviews 

1,457
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Fast delivery and excellent packaging. Many thanks to the team! The EVOO Rainbow Tin Intense Fruity is an excellent product. An unforgettable and unique taste. Garlic Aromatic is a well-balanced pr... See more

Company replied

Rated 5 out of 5 stars

This is the olive oil that takes you back to that hidden little Italian restaurant you could never forget. Bold, fresh, and full of character. Muraglia has become a daily essential in our kitchen... See more

Company replied

Rated 5 out of 5 stars

The finest olive oil packaged in the most artistic bottles. Fast Worry free international shipping makes for a very pleasant experience. 5L boxes perform as an excellent storage container for olive o... See more

Rated 5 out of 5 stars

The quality of the olive oil is incredible. We got a bunch of different samplers and had fun taste-testing them all. It was all incredible. Special shout-out to the aromatic basil, that one stole my h... See more

Company replied

Company details

Written by the company

Frantoio Muraglia nasce ad Andria, capitale dell’olio pugliese, cinque generazioni fa, ma il patriarca della famiglia di primavere ne conta 450. È un maestoso albero di oliva coratina, cultivar autoctona armata di polifenoli come poche fra le 538 varietà italiane classificate. La nostra storia di frantoiani comincia da questo gigante verde che domina le nostre campagne nell’altopiano della Murgia, una distesa di circa 40 ettari di ulivi. Savino Muraglia senior lo acquistò per farci l’olio, sfidando chi gli diceva che con la terra e le olive non si fa fortuna. Chi avesse davvero ragione, lo dirà il tempo. Certo è che da quell’avo ostinato – una “capatosta” dicono i pugliesi – è nata la storia di un olio che oggi si trova nei corner gourmet di quaranta Paesi. Ma molte cose sono rimaste esattamente come erano in origine. A cominciare dal giuramento di custodire la biodiversità del paesaggio agricolo e le piante di importanza strategica per l’alimentazione, come gli ulivi. Continuiamo la raccolta delle olive a mano e la spremitura a freddo. A viaggiare in direzione extraverginità italiana senza compromessi. E naturalmente ad essere quello che siamo sempre stati: Capatosta.


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4.8

Excellent

TrustScore 5 out of 5

1k reviews

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4.8

All reviews

(1,457)

343 reviews in the last 12 months

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Rated 5 out of 5 stars

Good quality and fast delivery

Everything was perfect. The parcel came within a couple of days, the olive oil is good and of high quality - just as described. I'll order again for sure.

17 March 2025
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Reply from Frantoio Muraglia

Thank you for your feedback, Katrin! We're happy to know you appreciated our products!

Rated 5 out of 5 stars

Detailed description

Detailed description, Fast Delivery

4 March 2025
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Reply from Frantoio Muraglia

Thank you for your feedback. We're happy to know you appreciated our products and services!

Rated 5 out of 5 stars

Assistenza top!

Assistenza clienti super efficiente ed attenta alle esigenze del cliente. Molto collaborativi e professionali. Top!

13 February 2025
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Reply from Frantoio Muraglia

Grazie Debora per il tuo feedback sui nostri servizi. Continueremo a lavorare per sorprendervi sempre!

Rated 5 out of 5 stars

Excellent service and high quality…

Excellent service and high quality products. Thank you.

19 January 2025
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Reply from Frantoio Muraglia

Thank you for your feedback, Agnes! We're happy to know you appreciated our products and services. Enjoy your oil!

Rated 5 out of 5 stars

Feedback from Hungary

I ordered from Hungary. The order and delivery were very fast. Unfortunately, there was some damage during shipping, but the problem was immediately and very kindly fixed. Thank you very much for that!

13 January 2025
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Reply from Frantoio Muraglia

Thank you for your feedback! We're happy to know you appreciated our products and services. Enjoy your oil and to next!

Rated 2 out of 5 stars

Disappointing Customer Service

This review is about my experience not the oils which are exceptionally good.
On the 3rd Jan I wrote and asked specifically if the free delivery would apply to an order over €200 if it came to the UK (ie was it counted as Europe?)
I received a reply on 7th January where I was basically told I had to check on the website which wasn’t really helpful as that clearly was where I started.
I immediately replied asking for clarification and never heard back since!
I really wanted to place my order for 6 bottles so I went on the website again and tried to place the order for €232 put in my address which confirmed it was “Europe” and then promptly charged me “EU Shipping €25??? Even though it clearly states all over the web page Free Delivery over €200 to EU! I’m sure somewhere in the pages of terms and conditions there might be an explanation but why not just give me the answer when I enquired as you clearly must know the answer to your own delivery charges?
I give up as I have no confidence now in the company or anyone getting back to me which is a real shame as the oils are excellent

11 January 2025
Unprompted review
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Reply from Frantoio Muraglia

Dear Karen,
Thank you for your feedback. We're sorry that there was some confusion regarding free shipping for UK orders.
As explained in the General Terms and Conditions of Sale on our website, free shipping is available for orders over €200 throughout Europe with some exceptions for certain countries, including the UK: due to increased shipping costs and the average weight of orders in some European countries there are fixed costs even when the order exceeds the €200 threshold.

You can read the complete General Terms and Conditions of Sale here: https://www.frantoiomuraglia.it/en/term-conditions/#withdrawal

To better clarify this point, we have recently updated our website and now the banner above makes it clearer that free shipping is valid for most European countries but that in some specific cases there may be additional costs.

We hope that this explanation will clarify things better. Should you have further questions or need assistance, we are at your complete disposal.

Rated 5 out of 5 stars

Great Oil

Great olive oil it tastes amazing and shipping in USA is a great option too! Only buy this olive oil from now on

17 November 2024
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Reply from Frantoio Muraglia

Thank you very much for your feedback, Andrea! Enjoy your oil and to next!

Rated 5 out of 5 stars

I have ordered two amazingly beautiful…

I have ordered two amazingly beautiful plates from Frantoio Muraglia to London. Even though in the website they said it will be delivered in 15 working days, delivery was impressively quick. The packaging and the quality of product was absolutely perfect. All the way from Italy, plates came perfectly. Thank you so much for your delicate care!

7 November 2024
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Reply from Frantoio Muraglia

Thank you very much for your feedback Elif. We're happy to know that you appreciated our products and we hope you'll come back to buy on our website so you can try all varieties of our oils!

Rated 5 out of 5 stars

Esperienza fantistica

Esperienza fantistica
One bottle arrived with a blemish and customer service helped up touch up our ceramic with a bit of rubbing alcohol. We couldn't be happier with how quickly our shipment arrived to the United Staes and how delicious the olive oils taste. Gracie mille.

20 October 2024
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Reply from Frantoio Muraglia

Thank you for your feedback Dianna. We appreciated your words and we hope you'll come back to try all varieties of our oils!

Rated 5 out of 5 stars

Fast delivery for the world's best…

Fast delivery for the world's best olive oil. We are delighted and will not use anything else. 🥰

27 October 2024
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Reply from Frantoio Muraglia

Thank you for tour feedback. We're happy to know that you appreciated our oils and services!

Rated 1 out of 5 stars

Package arrived damaged

Package arrived damaged. Bottle leaked all over and was empty upon arrival.

13 October 2024
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Reply from Frantoio Muraglia

Hello Noha, we apologise for the incident and we're in the process of making the refund. It is thanks to reports like yours that we will continue to work to improve. Enjoy your oil!

Rated 5 out of 5 stars

The product is the BEST

The product is the BEST, the delivery was PERFECT, and we are in HEAVEN after using the oil in our dinners since it arrived!

15 September 2024
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Reply from Frantoio Muraglia

Thank you very much for your feedback, Greg. Your appreciation encourages us to continue on this path. We look forward to your visit as soon as you are in Apulia!

Rated 5 out of 5 stars

If you want to buy the best olive oil…

If you want to buy the best olive oil of the highest quality, you should purchase the Muraglia 👌🏻

8 September 2024
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Reply from Frantoio Muraglia

Thank you very much Sommaje for your kind feedback and for choosing us. Enjoy your oil and to next!

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